How to uninstall JoopApp from computers
Written by Tomas Meskauskas on (updated)
What kind of application is JoopApp?
We have classified JoopApp as an unwanted application because at least one security vendor flags its installer as malicious on VirusTotal. Having apps like JoopApp installed on computers can pose security and privacy risks. Thus, users are advised not to install and remove such apps if they are already present.
More about JoopApp
Since JoopApp is an unwanted app, it might be designed to function as adware. It may bombard users with intrusive advertisements, negatively affecting the computing experience and slowing down computer performance. Also, the ads that JoopApp might display could be designed to promote potentially malicious websites.
Also, JoopApp may have the traits of a browser hijacker. Typically, browser hijackers change the settings of web browsers (e.g., the default search engine, homepage, and new tab page). It is common for browser hijackers to promote fake or unreliable search engines that can expose users to scams, malware, and other threats.
JoopApp app may also track data related to online activities. This may include browsing history, search queries, and even personal information. This data can be sold to third parties and misused in other ways. Additionally, JoopApp might be bundled with other unwanted apps (the installer we tested also installed the fake Save To Google Drive extension). Overall, it is not recommended to trust JoopApp and remove it from computers if installed.
It is important to mention that such apps often install additional components, which can make full removal problematic. In such cases, manual uninstallation may not be enough, and users might need specialized anti-malware tools to clean the system fully.
| Name | JoopApp unwanted program |
| Threat Type | Unwanted program), Unwanted application |
| Detection Names | VirIT (Trojan.MSI.Agent.HGT), Full List Of Detections (VirusTotal) |
| Symptoms | A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors. |
| Distribution Methods | Deceptive pop-up ads, free software installers (bundling), fake software updates, dubious websites. |
| Damage | Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Conclusion
Unwanted applications, while not always malicious, can disrupt system performance, compromise privacy, and lead to security risks. It is important to be cautious during software installations and use reputable security tools to detect and remove these apps. Some examples of unwanted apps are GxuApp, RairApp, and Dzentime.
How did unwanted applications install on my computer?
Unwanted apps can often be found in freeware installers or bundled with other untrustworthy software. They are installed when users do not deselect them using the settings (e.g., "Advanced", "Custom", or similar settings) available within software installers.
Moreover, users can unknowingly install unwanted apps through misleading advertisements, pop-ups, fake software updates, and similar channels. Downloading from P2P networks, unofficial websites (and app stores), third-party downloaders, etc., can also result in unexpected and unwanted installations.
How to avoid installation of unwanted applications?
Download programs (and files) from official web pages and app stores. Avoid downloading from other sources (examples can be found in the previous paragraph). When installing software, look for unwanted programs and deselect them. Do not click pop-ups, ads, buttons, and links on suspicious websites.
Also, do not consent to receive notifications from shady sites. Keep the operating system and installed software up to date. Regularly scan the operating system for threats using a reputable security tool. If your computer is already infected with rogue apps, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
Website distributing JoopApp application:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is JoopApp?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove rogue extensions from Google Chrome.
- STEP 3. Remove unwanted plug-ins from Mozilla Firefox.
- STEP 4. Remove rogue extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
Removal of unwanted applications:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for suspicious applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, JoopApp did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the Internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "Extensions" and click "Manage Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the joopapp unwanted program, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
Optional method:
Computer users who have problems with joopapp unwanted program removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the joopapp unwanted program, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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Frequently Asked Questions (FAQ)
What is the purpose of an unwanted application?
Unwanted applications can be created to serve different purposes. For instance, they can deliver intrusive advertisements, collect information, promote various websites through browser hijacking, and offer in-app purchases.
Is JoopApp unwanted application legal?
Unwanted applications are generally considered legal because their End User License Agreements (EULA) often disclose how the software might behave.
Is having JoopApp installed on my computer dangerous?
At least one security vendor flags JoopApp (its installer) as malicious. Thus, having it installed may cause privacy and security risks.
Will Combo Cleaner help me remove JoopApp unwanted application?
Yes, Combo Cleaner will scan your computer and remove all malicious unwanted applications. Keep in mind that manual removal may not be fully effective, as leftover files can remain hidden in the system. Even after deleting the main software, certain components may continue to operate in the background.
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