Virus and Spyware Removal Guides, uninstall instructions

What is BasicServe.com?

BasicServe.com is a malicious website promoted using misleading browser add-ons and software, which alter computer users' Internet browser settings without their consent. Commonly, Internet users are redirected to this website unwillingly when Basicserve.com is applied as the default search engine.

Settings are changed in Internet Explorer, Google Chrome, and Mozilla FireFox. This browser hijacker may install on users' systems when visiting infected websites or downloading free software from untrustworthy websites.

What is BucksBee?

The BucksBee browser toolbar supposedly saves time and money when shopping online. This browser add-on displays related coupon and deal ads when available, and in addition, this browser plug-in rewards users for performing online searches.

BucksBee is not technically considered a computer virus, and not related to malware infections, however, many computer users report that the BuckBee toolbar was installed on their Internet browsers (Internet Explorer, Mozilla Firefox, and Google Chrome) without their consent.

Unwilling installation of this toolbar can be caused by freeware installation, since many free software developers and download websites use 'installers', which offer installation of additional software in the process of free software installation.

What is Greek Police Virus?

This message (supposedly delivered from the Greek Cyber Crime Unit), blocks computer screens and demands payment of a 100 Euro fine by using Ukash or PaySafeCard. This is a scam. The message is not sent by Greek authorities - it is a deceptive message developed by cyber criminals in order to scare unsuspecting PC users into paying the bogus fine.

Note that paying this fine is equivalent to sending your money to cyber criminals. No international authorities (including the Greek Cyber Crime Unit) use screen blocking messages to collect fines for any law infringements. Messages such as these are called ransomware.

Cyber criminals responsible for creating these scams, target different countries and the ransomware infections are designed with the capability to determine the IP addresses of computers they infiltrate.

What is POLITIE Belgique Police Fédérale?

The POLITIE Belgique Police Fédérale message blocks computer screens ordering payment of a 100 Euro fine to unblock it. This is a scam, a virus (ransomware infection) created by cyber criminals targeting PC users predominantly from Belgium.

The deceptive message displayed by this ransomware states that the user is required to pay a fine for watching pornography or downloading and distributing copyrighted content such as music, videos, etc. No international authorities or other organizations use such methods (blocking computer screens) to collect fines for any law violations.

This message is developed and distributed by cyber criminals in the hope that unsuspecting PC users fall for their trickery and pay the bogus fine.

What is Policia Nacional de Uruguay?

The Policia Nacional de Uruguay message locks computer screens, demanding payment of a US$100 or 2000 Peso fine. This is a scam. The message is created by cyber criminals who make money from unsuspecting PC users who falls for their trickery and pay the bogus fine.

Accusations of watching pornography and downloading or sharing copyrighted content are false - these are displayed to scare computer users into believing that they have committed a crime and required to pay a fine. In fact, neither the Policia Nacional de Uruguay nor any other international authority or organization, use desktop locking messages to collect fines for law violations.

What is Savings Explorer?

Savings Explorer is a browser add-on promising to deliver relevant coupon ads when users visit online shopping websites. This browser extension is developed by 215 Apps and is compatible with Internet Explorer, Google Chrome, and Mozilla FireFox. The functionality of this software allows users to save time and money when shopping online.

This may seem legitimate, however, the developers of this browser plug-in are known to use a deceptive promotion method called 'bundling'. The majority of Savings Explorer users claim that they did not willingly install this browser add-on and have no idea how it came to be present on their Internet browsers.

What is Shopping Sidekick?

Shopping Sidekick is an unwanted browser extension developed by 215 Apps. This browser add-on promises to display relevant coupon ads when users visit online shopping websites such as Expedia, Target, Walmart, GameStop, etc. Unfortunately, the developers use a deceptive marketing method for distribution of this software called 'bundling'.

Many computer users report that Shopping Sidekick was installed on their computers without their consent. Such unwilling installation may be caused by reckless free software installation habits.

Freeware download websites and free software developers often bundle their free software downloads with browser add-ons in order to monetize their programs or downloads. Internet users should be aware of these monetization methods and always carefully inspect each installation step.

What is REloadit?

This message locks computer users' screens demanding payment of a fine using the REloadit prepaid card service. This is a scam and should not be trusted.

Commonly, these messages exploit the names of various international authorities (such as the FBI, Europol, United Kingdom Police, etc.) and order payment of a fine for alleged law violations including copyright and child pornography. Messages such as these are called ransomware and created by cyber criminals to scare unsuspecting PC users into paying bogus fines.

In fact, paying the fine is equivalent to sending your money to cyber criminals, and with no guarantee that your computer will be unlocked.

What is Solid Savings?

The Solid Savings browser add-on promises to enhance users' Internet browsing experience by displaying coupon ads when visiting online shopping websites. This browser plug-in is created by 215Apps (Innovative Apps) and is compatible with Internet Explorer, Google Chrome, and Mozilla FireFox.

On initial inspection this browser extension may appear legitimate, however, many computer users report that they have installed Solid Savings unwillingly and are annoyed by coupon ads displayed when browsing the Internet. Moreover, many complaints indicate that the Solid Savings browser add-on is difficult to remove.

Unwilling installation of this browser plug-in may occur during download and installation of free software - developers of this add-on use a deceptive marketing method of software distribution called 'bundling'. Thus, many computer users feel that Solid Savings was installed on their Internet browsers without their consent.

What is GetSavin?

The GetSavin browser add-on is developed by Adpeak Inc. and promises to enhance computer users' Internet browsing experience by providing notifications of available coupons and deals when shopping online.

This functionality may seem useful, however, the GetSavin browser add-on is known to install on Internet browsers (Internet Explorer, Google Chrome and Mozilla FireFox) without users' consent. Computer users report that they observe GetSavin coupon ads even though they did not install this browser plug-in.

This situation may occur if users download and install free software from the Internet. GetSavin uses a deceptive marketing method called 'bundling', and thus, many users install this browser add-on unwillingly.