Ads by Gem Grab

What is Gem Grab?

Gem Grab is a regular adware-type application that claims to enhance the Internet browsing experience by displaying coupons and enabling features such as comparison shopping - "We're passionate about improving web by providing the best tools to enhance the browsing experience, from searching the web to comparing online deals to find the best prices.

We've combined all of our great ideas into the Gem Grab product suite, a FREE set of tools that work to make your browsing experience... better!" On initial inspection this functionality may seem legitimate and useful, however, Gem Grab is categorized as a potentially unwanted program (PUP).

The main reasons for this negative association are: stealth installation, display of intrusive online advertisements, and tracking of Internet browsing activity.

This adware employs a virtual layer that allows placement any graphical content on visited websites (in this case, intrusive ads). The generated advertisements may appear harmless, however, banner, pop-up, interstitial, transitional, search, and other types of ads might redirect to infectious sites, and therefore, clicking them can lead to further high-risk computer infections.

In addition, the ads conceal underlying website content, thereby diminishing the browsing experience. Gem Grab continually monitors Internet browsing activity and collects various user/system information.

Although the Privacy Policy of this adware states that collected data is not personally identifiable, this statement is false - IP addresses, visited sites, pages viewed, search queries, and other similar data collected may clearly contain private details.

This information is later shared with third parties, and thus, having Gem Grab installed on your system might lead to serious privacy issues or even identity theft. You are strongly advised to uninstall Gem Grab from your system immediately.

Gem Grab Privacy Policy statement regarding data collection:

We only share or sell your non-public personal information with non-affiliated third parties when we believe doing so is permitted by you or authorized by this Privacy Policy. In addition, the Company may share your personal information with our parent, subsidiary or affiliate companies without restriction.

This PUP is not the only application developed by SuperWeb LLC. There are hundreds of adware-type apps identical to Gem Grab including, for example, Blazer Deals, Twinkle Star, Computer Pal, and Gravity Space.

As with Gem Grab, all claim to be legitimate, and yet, they provide no significant value for the user. All applications released by SuperWeb LLC are designed to generate revenue by displaying ads and collecting information.

How did Gem Grab install on my computer?

Applications developed by SuperWeb LLC are distributed using a deceptive software marketing method called 'bundling', and thus, they infiltrate systems without users' permissions.

Most users do not pay enough attention when downloading and installing software, and therefore, hiding installation of third party software within the 'Custom' or 'Advanced' settings is very effective. Users are likely to skip this section, and by rushing the download and installation procedures, they expose their systems to risk of infection.

How to avoid installation of potentially unwanted applications?

Pay close attention to all download and installation procedures. Express caution when downloading and installing any software - closely observe each step and decline all offers to install additional applications. Furthermore, select the 'Custom' or 'Advanced' options - this will reveal any concealed potentially unwanted programs and enable you to opt-out.

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Quick menu:

• What is Gem Grab?
• STEP 1. Uninstall Gem Grab application using Control Panel.
• STEP 2. Remove Gem Grab adware from Internet Explorer.
• STEP 3. Remove Gem Grab ads from Google Chrome.
• STEP 4. Remove 'Ads by Gem Grab' from Mozilla Firefox.
• STEP 5. Remove Gem Grab ads from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Gem Grab adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "Gem Grab", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes Gem Grab ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Gem Grab adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Gem Grab", select this entry and click "Remove".

Optional method:

If you continue to have problems with removal of the gem grab adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Gem Grab", select this entry and click the trash can icon.

Optional method:

If you continue to have problems with removal of the gem grab adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Gem Grab".

Optional method:

Computer users who have problems with gem grab adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the gem grab adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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