How to identify fake "Quote For Delivery Price And Time" emails

What kind of email is "Quote For Delivery Price And Time"?

After examining this "Quote For Delivery Price And Time" email, we learned that it is spam. This is a phishing email that targets recipients' account log-in credentials (passwords) through an RfQ (Request for Quotation) themed lure.

"Quote For Delivery Price And Time" email scam overview

The spam email with the subject "Request for Quotation: Urgent Response Needed" (may vary) asks the recipient to provide a quote in a PDF document. The message specifies the details of what is required. It must be emphasized that the information in this email is false, and this mail is not associated with any legitimate entities.

The phishing website imitates an email sign-in page marked with the old Zoho Office Suite logo. Attempts to sign in through this webpage – expose the account to scammers.

Cyber criminals can use hijacked email accounts to steal owners' identities, access associated accounts/platforms/services, promote scams, ask for loans/donations from contacts/friends/followers, or spread malware by sharing malicious files/links. Should scammers manage to steal finance-related accounts (e.g., e-commerce, money transferring, online banking, digital wallets, etc.) – they can use them to make fraudulent transactions or online purchases.

To summarize, victims of scam mail like "Quote For Delivery Price And Time" can experience severe privacy issues, system infections, financial losses, and identity theft.

If you have disclosed your account credentials – immediately change the passwords of all possibly exposed accounts and inform their official support.

Phishing spam campaign examples

"HSBC Fraud Victim Compensation", "SharePoint Meeting Document", "Standard Chartered Bank - Transfer Confirmation", and "LinkedIn Message Notification" are merely a few of our latest articles on phishing emails.

These campaigns primarily target log-in credentials, personally identifiable information, and finance-related data. However, other types of scams are promoted through spam mail as well. It is also used to distribute all kinds of malware.

Due to how prevalent spam is and how well-crafted it can be – we strongly advise exercising caution with incoming emails, PMs/DMs, SMSes, and other messages.

How do spam campaigns infect computers?

Spam campaigns spread malware through infectious files, which can be attached to or linked inside the emails/messages. These files can be documents (PDF, Microsoft Office, Microsoft OneNote, etc.), executables (.exe, .run, etc.), archives (ZIP, RAR, etc.), JavaScript, and so on.

Merely opening a virulent file can be enough to trigger the infection chain. Some formats need extra interaction to initiate malware infiltration processes. For example, Microsoft Office files require users to enable macro commands (i.e., editing/content), while OneNote documents need them to click on embedded links or files.

How to avoid installation of malware?

We highly recommend vigilance with incoming emails, PMs/DMs, SMSes, and other messages. Attachments or links found in dubious/irrelevant communications must not be opened, as they can be harmful or infectious.

However, malware is not proliferated exclusively through spam mail. Therefore, we also advise caution when browsing since the Internet is full of deceptive and malicious content.

Another recommendation is to download only from official and verified channels. All programs must be activated and updated using legitimate functions/tools, as illegal software activation ("cracking") tools and third-party updates can contain malware.

We must stress the importance of having a dependable antivirus installed and kept up-to-date. Security programs must be used to perform regular system scans and to remove detected threats and issues. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Quote For Delivery Price And Time" spam email letter:

Subject: Request for Quotation: Urgent Response Needed

Good Day !

Can you please provide a quote in the shared Damen repairs schedule sheet with complete information in PDF format within the due date?

Please quote for delivered price/DDP and the quickest delivery time.

Spec sheet must match – do not copy/paste the RFQ description unless offering the same.

Spec sheet description must match the photo and vice versa.

Shared files include specification sheets of item(s) offered.

Use the attached spec sheet template only – (See links below and confirm you're not a robot).

Links to Shared Files:

RFQ#23127_P4_543978892930.PDF SharedFiles
SPEC SHEET TEMPLATE 475681.XLS SharedFiles
Archives pass: 2871

Payment Terms Amendment:

Damen's policy regarding standard supplier payment terms is now Net 30 days.

Key Obligations:

All quotes must have a validity of a minimum of 30 days from the date of submission.
Queries to be raised within 24 hrs. of the solicitation mail received at your end.
Strictly adhere to the closing date and time mentioned in the mail below.
All parts are to be purchased from an Original Equipment Manufacturer (OEM) or an authorized distributor.
If you are unable to participate in this solicitation, you must notify us.

You are kindly requested to provide unit and extended pricing, including discounts for quantity as well as:

Screenshot of the phishing website promoted by the "Quote For Delivery Price And Time" spam campaign:

Instant automatic malware removal:

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Quick menu:

• What is "Quote For Delivery Price And Time" phishing email?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Spam emails are not personal, even if they contain details relevant to the recipients. These campaigns tend to be large – hence, thousands of users receive identical (or incredibly similar) emails.

I have provided my personal information when tricked by this spam email, what should I do?

If you have provided your log-in credentials – change the passwords of all possibly compromised accounts and inform their official support. However, if you've disclosed other private data (e.g., ID card details, passport photos/scans, credit card numbers, etc.) – immediately contact the appropriate authorities.

I have read a spam email but didn't open the attachment, is my computer infected?

No, reading an email is harmless. Systems are infected when malicious attachments or links are opened/clicked.

I have downloaded and opened a file attached to a spam email, is my computer infected?

If you've opened an executable (.exe, .run, etc.) – most likely, yes – the device was infected. However, you might have avoided this if it was a document (.doc, .xls, .pdf, .one, etc.). These formats may require additional actions (e.g., enabling macros, clicking embedded content, etc.) to initiate infection processes.

Will Combo Cleaner remove malware infections present in email attachments?

Yes, Combo Cleaner is designed to scan systems and eliminate all kinds of threats. It can detect and remove most of the known malware infections. Note that running a full system scan is paramount since sophisticated malicious programs usually hide deep within systems.