Computer Pal Adware
Written by Tomas Meskauskas on (updated)
What is Computer Pal?
Computer Pal is a deceptive browser extension developed by SuperWeb LLC. This browser plug-in claims to enhance the Internet browsing experience (especially online shopping) by enabling features such as comparison shopping, coupons, and other similar functionality
- "We're passionate about improving web by providing the best tools to enhance the browsing experience, from searching the web to comparing online deals to find the best prices. We've combined all of our great ideas into the Computer Pal product suite, a FREE set of tools that work to make your browsing experience... better!"
Many users may feel that Computer Pal is legitimate and useful, however, it is categorized as adware and a potentially unwanted program (PUP). The main reason for these negative associations is rogue behavior exhibited by the Computer Pal add-on - it infiltrates systems without users' permission, displays intrusive online ads, and collects various system information.
Computer Pal displays banner, pop-up, interstitial, transitional, full-page, coupon, and other advertisements by employing a virtual layer, which enables placement of any graphical content on visited websites. Some of these ads can open a new browser tab or window, thereby increasing the chance of accidental user clicks.
The advertisements may seem harmless, since they display various offers such as shopping discounts. Some, however, may redirect to rogue websites containing infectious content and there is a high probability that clicking ads on these sites will cause further computer infections.
Furthermore, Computer Pal is developed to continually monitor users' Internet browsing activity, recording various software and hardware information including Internet Protocol (IP) addresses (to determine geolocations), websites visited, search queries entered into search engines (Google, Bing, Yahoo, etc.), pages viewed, and other details.
This information might seem insignificant, however, be aware that it may contain personally identifiable details.
The developers of Computer Pal (SuperWeb LLC) share collected data with third parties, and thus, having this add-on installed on your system can lead to serious privacy issues or even identity theft. For these reasons, we strongly advise that you uninstall Computer Pal from your system immediately.
Computer Pal Privacy Policy statement regarding data collection:
We only share or sell your non-public personal information with non-affiliated third parties when we believe doing so is permitted by you or authorized by this Privacy Policy. In addition, the Company may share your personal information with our parent, subsidiary or affiliate companies without restriction.
Computer Pal is identical to BetterBrowse, Gravity Space, Wander Burst, and hundreds of other PUPs developed by SuperWeb LLC. This company has released many deceptive browser plug-ins under different names to avoid detection by legitimate anti-spyware and anti-virus suites.
Although these apps offer various 'useful' features, none provide any real value. The purpose of Computer Pal and other applications developed by this company is to generate revenue by delivering ads and collecting personally identifiable information.
How did Computer Pal install on my computer?
SuperWeb LLC distributes its products using a deceptive software marketing method called 'bundling', which allows them to stealthily install add-ons such as Computer Pal without users' consent. This method is effective, since many users do not express enough caution during download and installation of software.
Unaware that potentially unwanted programs are likely to be concealed, they skip most steps, thereby inadvertently installing deceptive apps such as Computer Pal. The developers are concerned only with the amount of revenue generated, and thus, do not properly disclose installation of dubious apps.
How to avoid installation of potentially unwanted applications?
To avoid computer infections, closely inspect each step of the software download/installation processes, and ensure that no third party applications are included. The key to computer safety is caution. Never rush these processes.
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Quick menu:
- What is Computer Pal?
- STEP 1. Uninstall Computer Pal application using Control Panel.
- STEP 2. Remove Computer Pal adware from Internet Explorer.
- STEP 3. Remove Computer Pal ads from Google Chrome.
- STEP 4. Remove 'Ads by Computer Pal' from Mozilla Firefox.
- STEP 5. Remove Computer Pal extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Computer Pal adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "Computer Pal", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program that causes Computer Pal ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove Computer Pal adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Computer Pal", select this entry and click "Remove".
Optional method:
If you continue to have problems with removal of the ads by computer pal, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Computer Pal", select this entry and click the trash can icon.
Optional method:
If you continue to have problems with removal of the ads by computer pal, reset your Google Chrome browser settings. Click the Chrome menu icon 
(at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Computer Pal".
Optional method:
Computer users who have problems with ads by computer pal removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the ads by computer pal, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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Outstanding!
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