Information Cloud Ads

What is Information Cloud?

Information Cloud is a rogue browser extension claiming to improve the Internet browsing experience by enabling features such as coupons and comparison shopping. This add-on may seem legitimate and useful, however, it is categorized as adware or a potentially unwanted program (PUP).

The developers of this adware (SuperWeb LLC) employ a deceptive software marketing method called 'bundling' (stealth installation of additional programs together with the chosen software) to install Information Cloud on Internet browsers without users' permission.

Once successfully installed on Internet Explorer, Google Chrome, and Mozilla Firefox, Information Cloud generates various intrusive online advertisements such as search, banner, interstitial, pop-up, full-page, and transitional ads. There is a high probability that clicking these advertisements may cause further high-risk adware or malware infections.

As with other applications developed by SuperWeb LLC, Information Cloud records IP addresses, unique identifier numbers, websites visited, pages viewed, search queries entered into search engines (Google, Bing, Yahoo, etc.), and other information that may be personally identifiable. Information tracking can result in serious privacy issues or even identity theft.

The developers of this rogue app have released several hundred identical PUPs including Information Cloud. Some examples are First Color, Coupons Free, Checked List, and Screen Boost. These apps are released under different names by SuperWeb LLC to avoid detection by legitimate anti-virus and anti-spyware suites.

Neither Information Cloud, nor any of these other apps, are useful to the user - their purpose aim is to generate revenue by the display of ads and sharing collected information with third parties. You are strongly advised to eliminate Information Cloud adware from your system immediately.

Research shows that most PUPs such as Information Cloud are distributed via small programs called 'download clients' on freeware download websites including download.com, soft32.com, and softonic.com. Download clients are used to monetize these websites' free services and traffic by offering installation of additional programs together with the chosen software.

According to the developers, these promoted applications are '100% legitimate and virus-free', however, most are categorized as adware or malware infections. To avoid installation of bogus applications, closely analyse each step of the freeware download procedure and decline any offers to install third party apps.

Furthermore, software downloaded from the Internet should be installed using the 'Custom' or 'Advanced' options - this will reveal any rogue applications listed for installation and allow you to opt-out. If you have installed Information Cloud, the following removal guide will help you to remove this adware from your system.

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Quick menu:

• What is Information Cloud?
• STEP 1. Uninstall Information Cloud application using Control Panel.
• STEP 2. Remove Information Cloud adware from Internet Explorer.
• STEP 3. Remove Information Cloud ads from Google Chrome.
• STEP 4. Remove 'Ads by Information Cloud' from Mozilla Firefox.
• STEP 5. Remove Information Cloud adware from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Information Cloud adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "Information Cloud", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes Information Cloud ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Information Cloud adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Information Cloud", select this entry and click "Remove".

Optional method:

If you continue to have problems with removal of the information cloud adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Information Cloud", select this entry and click the trash can icon.

Optional method:

If you continue to have problems with removal of the information cloud adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Information Cloud".

Optional method:

Computer users who have problems with information cloud adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the information cloud adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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