How to uninstall the Crowq Utils Sol unwanted application

What kind of application is Crowq Utils Sol?

While investigating rogue websites, our researchers discovered an installer carrying the Crowq Utils Sol PUA (Potentially Unwanted Application). Upon analysis, we determined that Crowq Utils Sol acts as a dropper for the Legion Loader malware. However, it might be used to infiltrate other harmful or malicious software into systems.

Crowq Utils Sol overview

Potentially Unwanted Applications (PUAs) typically have dangerous capabilities. Crowq Utils Sol operates as a dropper for (i.e., introduces into systems) additional malicious software – specifically, the Legion Loader malware. The purpose of loaders is the same – to cause chain infections.

Legion Loader has been known to infiltrate ransomware, trojans, data stealers, cryptominers, and malicious browser extensions. Some of the Google Chrome extensions functioned by stealing email contents, tracking browsing data, or turning browsers into HTTP proxies to abuse Internet resources (proxyware).

Furthermore, installation setups containing programs like Crowq Utils Sol are often bundled with other harmful software. For example, these setups may carry multiple PUAs, adware, or browser hijackers.

To summarize, the presence of software like Crowq Utils Sol on devices can cause system infections that may result in severe privacy issues, financial losses, and identity theft.

Potentially unwanted application examples

We have written about numerous PUAs; Heizer Kroop Sortic, Temeliq Ultra Touch, Tao Raiqsuv Utils, Klio Verfair Tools, and Caveqn App are just some of our newest articles on other Legion Loader droppers.

Potentially unwanted applications often appear legitimate and offer useful functionalities. However, these functions seldom work as advertised, and in most cases – they do not work at all. Instead, these apps commonly have hazardous functionalities like collecting sensitive data, displaying ads, or modifying browsers to promote fake search engines.

Keep in mind that even if a piece of software operates exactly as described by its promotional material – that is not definitive proof of either legitimacy or safety.

How did potentially unwanted applications install on my computer?

We downloaded an installer containing Crowq Utils Sol from apptrue[.]monster. Aside from rogue pages, PUAs are endorsed on deceptive promotional webpages and scam sites (using lures like system infections, critical updates, etc.).

Most visitors access these pages via redirects caused by websites utilizing rogue advertising networks, intrusive advertisements, spam browser notifications, mistyped URLs, and adware (with browser force-opening abilities).

Additionally, unwanted software can be bundled with ordinary programs. The threat of inadvertently allowing bundled content into the system is increased by downloading from suspicious sources (e.g., freeware and third-party sites, P2P sharing networks, etc.) and by rushing through installations (e.g., ignoring terms, using "Easy/Quick" settings, etc.).

Intrusive ads proliferate this kind of software as well. When clicked on, some of these adverts can execute scripts to perform downloads/installations without user consent.

How to avoid installation of potentially unwanted applications?

We highly recommend researching software and downloading it only from official/verified sources. When installing, it is important to read terms, explore available options, use the "Custom/Advanced" settings, and opt out of all additional apps, extensions, tools, features, etc.

Another recommendation is to be vigilant when browsing since fraudulent and malicious online content typically appears legitimate and harmless. For example, intrusive advertisements may look innocuous yet redirect to unreliable/questionable websites (e.g., scam-promoting, gambling, pornography, adult dating, etc.).

In case of continuous encounters with such ads/redirects, check the device and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Rogue website (apptrue[.]monster) promoting Crowq Utils Sol application:

Instant automatic malware removal:

Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:

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Quick menu:

• What is Crowq Utils Sol?
• STEP 1. Uninstall deceptive applications using Control Panel.
• STEP 2. Remove rogue extensions from Google Chrome.
• STEP 3. Remove potentially unwanted plug-ins from Mozilla Firefox.
• STEP 4. Remove rogue extensions from Safari.
• STEP 5. Remove rogue plug-ins from Microsoft Edge.

Removal of potentially unwanted applications:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "Crowq Utils Sol" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At time of research, Crowq Utils Sol did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the Internet, continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the crowq utils sol potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Optional method:

Computer users who have problems with crowq utils sol potentially unwanted application removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the crowq utils sol potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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Frequently Asked Questions (FAQ)

What is the purpose of an unwanted application?

Unwanted applications aim to generate revenue for the developers/publishers via nefarious means. For example, profit can be made through chain infections, content promotion (via ads, redirects, etc.), fake activation key purchases, dubious in-app purchase endorsement, private data collection/sale, and so on.

Are unwanted applications legal?

In many instances, unwanted applications are considered legal due to their End User License Agreements (EULAs) informing users of the software's behavior.

Is having Crowq Utils Sol installed on my computer dangerous?

Crowq Utils Sol operates as a dropper for Legion Loader malware, which is designed to cause chain infections (e.g., trojans, ransomware, cryptominers, etc.). Hence, the presence of this unwanted app on devices can lead to multiple system infections, severe privacy issues, financial losses, and identity theft.

Will Combo Cleaner help me remove Crowq Utils Sol unwanted application?

Combo Cleaner will scan your system and eliminate detected unwanted/malicious applications. Remember that manual removal (unaided by security programs) might not be an ideal solution. In some instances, after an app has been manually removed – various remnants (files) stay hidden within the system. Furthermore, the remaining components may continue to run and cause issues. Combo Cleaner is also capable of detecting and removing most of the known malware infections. Keep in mind that performing a full system scan is crucial since sophisticated malware typically hides deep within systems.