How to uninstall Civia App from computers
Written by Tomas Meskauskas on (updated)
What is Civia App?
Our examination of the Civia App has shown that it is a questionable application with not clear purpose. We also discovered that the installer distributing Civia App is flagged as malicious by multiple security vendors and it may contain other unwanted, potentially malicious applications.
Civia App overview
First, Civia App may impact the performance of a device. It may consume system resources, leading to slower performance, increased boot times, and overall reduced efficiency. Furthermore, this app may collect various data and display intrusive advertisements. The targeted details may include browsing data, names, surnames, geolcoation information, and more.
Also, Civia App might deliver banners, pop-ups, coupons, and other annoying ads that can contain misleading information to trick users into clicking them. These ads can lead users to phishing sites designed to steal personal information, such as login credentials or financial details. They can also promote technical support scams, fake lotteries, giveaways, and other schemes, or even malware.
Moreover, Civia App may change the settings of a web browser (or browsers) to promote a dubious (e.g., fake) search engine. This could expose users to scams, unwanted software, and cause other issues. As we mentioned in the introduction, Civia App may be bundled with other unwanted software, like browser hijackers, adware, or even more malicious programs.
Overall, Civia App might lead to various issues, including degraded system performance, increased resource consumption, and disruptive pop-up ads. Additionally, they can compromise user privacy and potentially expose devices to malware. Thus, users should avoid installing it and remove it if it is already present.
| Name | Civia App suspicious application |
| Threat Type | Unwanted program, unwanted application |
| Supposed Functionality | This app is supposed to provide useful features |
| Detection Names | ESET-NOD32 (Win32/Agent.AGOE), Tencent (Unk.Win32.Script.404795), TrendMicro (PUA.Win32.NoqotApp.IU), Full List Of Detections (VirusTotal) |
| Symptoms | A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors. |
| Distribution Methods | Deceptive pop-up ads, free software installers (bundling), fake updates, unofficial websites, third-party app stores. |
| Damage | Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Conclusion
Unwanted applications tend to be promoted as useful, but have capabilities that can cause users various problems (including privacy and security issues). It highly advisable to be careful when installing software on devices and regularly remove any unnecessary or suspicious applications. By doing so, users can maintain a safer computing experience.
More examples of apps classified as unwanted are RoxiApp, KcozApp, and NoqotApp.
How did unwanted applications install on my computer?
The installer distributing Civia App is hosted on a website providing a file hosting service. Other ways unwanted apps can be distributed are by creating misleading pop-ups and advertisements, using notifications from shady web pages, and hosting these apps on deceptive websites or unofficial app stores.
Also, unwanted apps are often bundled with other apps of this kind and included in installers as additional offers. Users unknowingly consent to their installation when they leave "Advanced", "Custom", or similar settings unchanged or checkboxes ticked.
How to avoid installation of unwanted applications?
Make sure to download apps only from official websites or trusted app stores. Do not download files or programs from unofficial sites, third-party downloaders, P2P networks, etc., and never use cracking tools and pirated software. During software installation, look for options labeled "Custom", "Advanced", or similar, and use them to opt out of installing any unwanted applications.
Be cautious with advertisements, pop-ups, or deals you find on dubious websites. Use a reliable antivirus or anti-malware program and ensure that your operating system and all software are regularly updated. If your computer is already infected with rogue apps, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
Website used to distribute Civia App:
Instant automatic malware removal:
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Quick menu:
- What is Civia App?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove rogue extensions from Google Chrome.
- STEP 3. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 4. Remove rogue extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
Removal of unwanted applications:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for suspicious applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, Civia App did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the Internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "Extensions" and click "Manage Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the civia app suspicious application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
Optional method:
Computer users who have problems with civia app suspicious application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the civia app suspicious application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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Frequently Asked Questions (FAQ)
What is the purpose of an unwanted application?
Unwanted applications are usually designed to generate revenue for their creators by displaying ads, collecting information, offering in-app purchases, altering browser configurations, or other ways.
Is Civia App unwanted application legal?
Unwanted applications are generally considered legal because their End User License Agreements (EULAs) often disclose how they will behave on users' devices.
Is having Civia App installed on my computer dangerous?
This app might gather various data, expose users to various scams, and come with more harmful apps. Thus, its presence may be dangerous.
Will Combo Cleaner help me remove Civia App unwanted application?
Yes, Combo Cleaner can scan your computer and remove malicious and unwanted applications. Keep in mind that manually deleting these programs is not always effective, as leftover files can remain hidden in the system. Thus, using tools like Combo Cleaner is recommended.
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