How to remove janextupd.com from the settings of a hijacked browser
Written by Tomas Meskauskas on (updated)
What is janextupd.com?
Fake search engines show results generated by other, legitimate search engines like Google, Yahoo, Bing, or they generate their own results that can include links to dubious websites, deceptive advertisements. Note that janextupd.com is a fake search engine that shows results generated by Yahoo (it simply redirects users to search.yahoo.com).
Typically, fake search engine addresses appear in browser settings after installation of a browser hijacker.
Most browser hijackers promote fake search engines by modifying settings such as the default search engine, homepage, and new tab. One of the extensions promoting the janextupd.com fake search engine is called eQualizer for Chrome. Users who have this or another app designed to promote janextupd.com installed on browsers (or operating systems) are forced to visit this address when they open a browser, new tab, or enter search queries into the URL bar.
Usually, browser hijackers maintain their settings as long as they are installed - users cannot revert to original settings (remove the fake search engine from the browser settings) unless they uninstall the browser hijacker.
Most browser hijackers collect details relating to browsing activities, and sometimes even personal information. Examples of targeted data are entered search queries, geolocations, Internet Protocol addresses, and addresses of visited pages. Sometimes browser hijackers can read passwords, credit card details, and other sensitive data. Therefore, there is a risk that gathered information may be used for marketing purposes, to steal identities, personal accounts, sold to third parties (potentially cyber criminals), or monetized in other ways.
In most cases, users do not download or install browser hijackers intentionally and, therefore, they are classified as potentially unwanted applications (PUAs).
Name | janextupd.com browser hijacker |
Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab |
Browser Extension(s) | eQualizer for Chrome (and other apps) |
Supposed Functionality | Accurate search results |
Affected Browser Settings | Homepage, new tab URL, default search engine |
Serving IP Address |
104.21.11.126 |
Symptoms | Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites. |
Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
More examples of fake search engines are oksearch.org, searchnets.xyz, and charmsearching.com. Note that janextupd.com is related to nicetab.live (also a fake search engine).
Neither fake search engines nor browser hijackers are trusted, even if advertised as useful and legitimate. Their purpose is to generate revenue for the developers. If a browser hijacker is installed on the browser (the address of a fake search engine is present in the browser settings), it should be removed immediately.
How did janextupd.com install on my computer?
Users sometimes inadvertently download and install unwanted apps via deceptive advertisements - they click ads that cause unwanted download/installations by executing certain scripts.
Unwanted downloads and installations also occur during download/installation of other programs. I.e., when PUAs are included into the set-ups as 'extra offers'. This PUA distribution method of PUAs is called "bundling".
Typically, offers to download and install these additional apps can be declined via "Custom", "Advanced" or other settings, or by unticking certain checkboxes within the set-ups. When users download and install programs without making these checks and changes, they often allow PUAs to infiltrate.
How to avoid installation of potentially unwanted applications
Download software and files from official websites and via direct links. It is not safe to use torrent clients, eMule (or other Peer-to-Peer networks), third party downloaders, unofficial websites or other sources of this kind.
Avoid third party installers. Check "Advanced", "Custom" and other settings, and decline offers to download or install unwanted software. Do not click ads that are displayed on dubious websites, since they can open other untrusted websites or even cause unwanted downloads and installations.
Remove any unwanted, suspicious applications (extensions, add-ons, and plug-ins) that are installed on the browser. The same should be applied to programs of this kind that are installed on the operating system.
Regularly scan your computer with reputable antivirus or anti-spyware software and keep this software up to date.
If your computer is already infected with browser hijackers, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate it.
Appearance of janextupd.com redirecting to yahoo.com (GIF):
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Quick menu:
- What is janextupd.com?
- STEP 1. Uninstall unwanted applications using Control Panel.
- STEP 2. Remove janextupd.com browser hijacker from Google Chrome.
- STEP 3. Remove janextupd.com homepage and default search engine from Mozilla Firefox.
- STEP 4. Remove janextupd.com redirect from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove janextupd.com redirect from Internet Explorer.
janextupd.com redirect removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the janextupd.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
janextupd.com redirect removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, look for a browser hijacker URL (hxxp://www.janextupd.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "janextupd.com", and when located click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the janextupd.com browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove all recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window remove hxxp://janextupd.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Optional method:
Computer users who have problems with janextupd.com browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
Optional method:
If you continue to have problems with removal of the janextupd.com browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://janextupd.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "janextupd.com".
Optional method:
If you continue to have problems with removal of the janextupd.com browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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