How to remove My Login Helper browser hijacker
Written by Tomas Meskauskas on (updated)
What is My Login Helper?
My Login Helper is yet another rogue application that claims to allow users to access their emails. Its appearance suggests that My Login Helper is a legitimate and useful application, however, it is categorized as a potentially unwanted application (PUA) and a browser hijacker.
The main reasons for these negative associations are installation without users' consent, promotion of a fake search engine, and tracking of browsing activity.
One of the main purposes of My Login Helper is to promote the search.hmyloginhelper.com fake search engine. To achieve this, it hijacks the most popular browsers and assigns this website as the default search engine, homepage, and new tab URL.
These changes may seem insignificant, and yet users are unable to revert them, since My Login Helper reassigns settings (or prevents access) when attempts are made to change them.
Therefore, returning browsers to their previous states becomes impossible and users are encouraged to visit search.hmyloginhelper.com when they open a new browser tab or search via the URL bar.
Note that search.hmyloginhelper.com is a useless search engine, since it generates no unique results and simply redirects users to search.yahoo.com when a search query is entered. Another important issue is data tracking.
Browser hijackers such as My Login Helper and fake search engines such as search.hmyloginhelper.com often gather information such as IP addresses, website URLs visited, web pages viewed, search queries, and other data relating to browsing activity.
This information is likely to contain personal details that developers share with third parties. These people (potentially, cyber criminals) misuse private information to generate revenue. Therefore, information tracking can lead to serious privacy issues or even identity theft.
You are strongly advised to uninstall the My Login Helper browser hijacker and never return to search.hmyloginhelper.com
Name | My Login Helper |
Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab |
Detection Names | AVG (Win32:AdwareSig [Adw]), DrWeb (Adware.Spigot.145), ESET-NOD32 (A Variant Of Win32/WinWrapper.V Potentially Unwanted), Kaspersky (Not-a-virus:Downloader.Win32.AdLoad.afaqc), Full List Of Detections (VirusTotal) |
Browser Extension(s) | My Login Helper, Email |
Supposed Functionality | Access to email. |
Promoted URL | search.hmyloginhelper.com |
Serving IP Address (search.hmyloginhelper.com) | 52.1.37.124 |
Affected Browser Settings | Homepage, new tab URL, default search engine |
Symptoms | Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake flash player installers. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites. |
Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Developers of My Login Helper have released dozens of identical browser-hijacking applications including, for example, My Classifieds List Pro, Get Maps Quick, and Find Forms Easy. All offer various "useful features", however, these false claims are merely attempts (often successful) to give the impression of legitimacy and trick users to install.
In fact, browser hijackers such as My Login Helper are designed only to generate revenue for the developers. Rather than enabling the functions promised, these apps cause unwanted redirects and gather information relating to browsing activity.
How did My Login Helper install on my computer?
My Login Helper is free for anyone to download on its official website, however, this browser hijacker is also proliferated using intrusive advertisements and a deceptive marketing method called "bundling".
Intrusive ads (often generated by adware-type applications) redirect users to dubious websites and execute scripts designed to download/install other PUAs. "Bundling", on the other hand" is stealth installation of third party programs with regular software. Developers hide "bundled" apps behind "Custom/Advanced" settings (or other sections) of the download/installation processes.
Furthermore, many users are likely to rush these procedures, skip steps, and click various advertisements without understanding the possible consequences. This behavior often leads to inadvertent installation of third party programs.
How to avoid installation of potentially unwanted applications?
To prevent this situation, be very cautious when browsing the Internet and downloading and installing software. Never download software using third party downloaders/installers, since they often include rogue applications. Your programs should be downloaded from official sources only, preferably using direct download links.
When downloading/installing, select "Custom/Advanced" settings and carefully analyze each window of the download/installation processes. Opt-out of all additionally-included programs and decline offers to download/install them. In addition, developers invest many resources into intrusive ad design, thereby making them seem legitimate.
Once clicked, however, they redirect to dubious websites (gambling, pornography, adult dating, etc.).
If you encounter these ads/redirects, remove all suspicious applications/browser plug-ins immediately. The key to computer safety is caution. If your computer is already infected with My Login Helper, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
My Login Helper browser hijacker asking for permissions:
My Login Helper browser hijacker installer set-up:
Website promoting My Login Helper browser hijacker:
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications:
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
Mozilla Firefox:
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
Internet Explorer:
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
Microsoft Edge:
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
Safari (Mac):
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
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Quick menu:
- What is My Login Helper?
- STEP 1. Uninstall My Login Helper application using Control Panel.
- STEP 2. Remove search.hmyloginhelper.com redirect from Internet Explorer.
- STEP 3. Remove My Login Helper browser hijacker from Google Chrome.
- STEP 4. Remove search.hmyloginhelper.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove search.hmyloginhelper.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
My Login Helper browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "My Login Helper"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the search.hmyloginhelper.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
My Login Helper browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://search.hmyloginhelper.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "My Login Helper".
Optional method:
If you continue to have problems with removal of the search.hmyloginhelper.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "My Login Helper" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "My Login Helper" look for a browser hijacker URL (hxxp://www.search.hmyloginhelper.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list, look for "search.hmyloginhelper.com", and when located, click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the search.hmyloginhelper.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "My Login Helper" (or simply "Email"), as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, disable "My Login Helper" (or simply "Email") remove hxxp://search.hmyloginhelper.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "moz-extension"
Right-click on the found preferences and select "Reset" to restore default values.
Optional method:
Computer users who have problems with search.hmyloginhelper.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
Optional method:
If you continue to have problems with removal of the search.hmyloginhelper.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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