WiseSoft Adware

What is WiseSoft?

Similar to CPU Miner, WiseSoft is a rogue application that usually infiltrates systems without consent (the "bundling" method). Developers use WiseSoft to mine cryptocurrency. Therefore, this app is categorized as a potentially unwanted program (PUP).

As mentioned above, criminals employ WiseSoft to mine cryptocurrency. This process drains system resources and, thus, computer performance might significantly diminish. WiseSoft's developers claim that this PUP "mines" only when the system is in idle state. Therefore, the software supposedly does not affect the user-experience.

In fact, cyber criminals should never be trusted and you are advised to uninstall WiseSoft immediately. Furthermore, most PUPs cause unwanted redirects to various malicious websites. Some generate ads that conceal underlying content, and that might also redirect to malicious sites.

Therefore, PUPs create security risks and diminish the web browsing experience. In addition, they track Internet browsing activity by gathering sensitive data. The collected data is shared with anonymous people who misuse personal details to generate revenue. As with WiseSoft, all PUPs should be uninstalled immediately.

Although most PUPs are not used to mine cryptocurrency, they share similarities with WiseSoft - all are designed to generate revenue for the developers. By offering 'useful features', programs such as History Button, Weather Inspect, Open Plugins, and many others, attempt to trick users into believing that they are legitimate and useful.

Rather than providing any significant value for regular users, PUPs cause unwanted redirects (thereby generating traffic for various websites), deliver intrusive advertisements (via the "Pay Per Click" advertising model), and collect user-system information (which is later shared with third parties to generate revenue).

How did WiseSoft install on my computer?

The WiseSoft PUP is distributed using a deceptive marketing method called "bundling". Developers are aware that most users rush the download/installation processes and skip steps. Therefore, they hide bundled programs within "Custom/Advanced" settings of these processes.

Thus, skipping steps often leads to inadvertent installation of rogue applications such as WiseSoft. In addition, users expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

PUPs such as WiseSoft are distributed using the "bundling" method. Therefore, never rush the download or installation processes. Select the "Custom" or "Advanced" settings, closely analyze each step, and decline offers to download/install additional programs. Never install bundled software.

Deceptive free software installed and distributing WiseSoft PUP:

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Quick menu:

• What is WiseSoft?
• STEP 1. Uninstall WiseSoft application using Control Panel.
• STEP 2. Remove WiseSoft adware from Internet Explorer.
• STEP 3. Remove WiseSoft ads from Google Chrome.
• STEP 4. Remove 'Ads by WiseSoft' from Mozilla Firefox.
• STEP 5. Remove WiseSoft extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

WiseSoft adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "wise", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes WiseSoft ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove WiseSoft adware from Internet browsers:

At time of research, WiseSoft did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the wisesoft pup, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Optional method:

If you continue to have problems with removal of the wisesoft pup, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with wisesoft pup removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the wisesoft pup, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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