How to remove PDFConverterHQ from your operating system?

What is hp.myway.com?

Developed by Mindspark Interactive Network, PDFConverterHQ is a dubious browser extension claiming to allow users to convert various files (for example, .DOC) to .PDF. Initially, this functionality may seem legitimate, however, PDFConverterHQ often infiltrates systems without users’ permission, hijacks web browsers, and modifies their settings.

Furthermore, this bogus browser toolbar continually tracks users' web browsing activity. It is also classified as a PUA (Potentially Unwanted Application), due to its questionable proliferation methods.

PDFConverterHQ targets Internet Explorer, Google Chrome, and Mozilla Firefox. After hijacking these browsers, this extension assigns the new tab URL, homepage, and default search engine browser settings to home.tb.ask.com. When users attempt to change the modified settings, PDFConverterHQ immediately reassigns them to home.tb.ask.com.

Therefore, users are unable to return browsers to their previous states and continually encounter unwanted browser redirects to home.tb.ask.com, thereby significantly diminishing the Internet browsing experience. Another downside of PDFConverterHQ is information tracking.

This bogus toolbar gathers various data relating to web browsing activity including IP addresses, search queries, websites visited, pages viewed, and other similar information, This data may seem insignificant, however, it will contain private details that the developers of PDFConverterHQ share with third parties (who misuse private details to generate revenue).

Therefore, the presence of an information-tracking app such as PDFConverterHQ on your system can lead to serious privacy issues or even identity theft. You are strongly advised to uninstall this PUA immediately.

Threat Summary:

Name	PDFConverterHQ browser hijacker
Threat Type	Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab
Detection Names	Avast (Win32:UnwantedSig [PUP]), GData (Win32.Adware.Mindspark.E), ESET-NOD32 (Win32/Toolbar.MyWebSearch.BA Potentiall), Kaspersky (Not-a-virus:HEUR:WebToolbar.Win32.Age), Full List Of Detections (VirusTotal)
Browser Extension(s)	PDFConverterHQ
Supposed Functionality	It can supposedly convert various file into the PDF format.
Affected Browser Settings	Homepage, new tab URL, default search engine
Promoted Domain	hp.myway.com
Serving IP Address (hp.myway.com)	104.126.55.90
Symptoms	Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.
Distribution methods	Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage	Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

There are many other dubious toolbars identical to PDFConverterHQ. Examples include MyTelevisionHQ, SimplePackageFinder, MapMyWayFree and QuickTemplateFinder. They offer different features, and yet, all have identical behavior and are designed only to generate revenue for the developers.

Thus, data tracking can lead to serious privacy issues. None of this software improves the web browsing experience. PDFConverterHQ, and other identical plug-ins, simply collect personally identifiable information and cause unwanted browser redirect

How did PDFConverterHQ install on my computer?

To successfully promote this browser hijacker, developers employ a deceptive software marketing method called 'bundling' - stealth installation of PUAs with regular software/apps. Research shows that many users do not express enough caution during the download/installation processes.

For this reason, developers intentionally conceal potentially unwanted applications within the 'Custom' or 'Advanced' download/installation section.

By skipping this section, users expose their systems to risk of infection. PDFConverterHQ also has 'official' download sites, from which it can be downloaded. Intrusive advertisements spread these apps as well. Once clicked on, they can execute scripts to download/install PUAs without user permission

How to avoid installation of potentially unwanted applications?

Be attentive when downloading and installing software. Closely analyze all steps of these processes. Furthermore, all additionally-included programs should be cancelled, since bundled software is typically nonoperational and untrustworthy. Only use official and verified download sources.

When browsing, exercise caution, as intrusive ads appear legitimate and harmless. If you are experiencing such advertisements and/or undesirable redirects, be sure to inspect the system and remove all suspicious applications and/or browser extensions/plug-ins without delay.

If your computer is already infected with PDFConverterHQ, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.

Installation setup of PDFConverterHQ browser hijacker:

PDFConverterHQ browser hijacker asking for permissions on Google Chrome:

PDFConverterHQ browser hijacker asking for permissions on Mozilla Firefox:

One of the websites used to promote the PDFConverterHQ browser hijacker:

Another website used to promote the PDFConverterHQ browser hijacker:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

• What is hp.myway.com?
• STEP 1. Uninstall PDFConverterHQ application using Control Panel.
• STEP 2. Remove hp.myway.com redirect from Internet Explorer.
• STEP 3. Remove PDFConverterHQ browser hijacker from Google Chrome.
• STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
• STEP 5. Remove hp.myway.com redirect from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

PDFConverterHQ browser hijacker removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window: look for any recently installed suspicious applications (for example, "PDFConverterHQ Internet Explorer..."), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications (which cause browser redirects to the hp.myway.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

PDFConverterHQ browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "hp.myway".

Optional method:

If you continue to have problems with removal of the pdfconverterhq browser hijacker, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "PDFConverterHQ" and other recently-installed suspicious browser add-ons, and remove them.

Change your homepage:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable PDFConverterHQ, look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.

Change your default search engine:

To change your default search engine in Google Chrome: Click the Chrome menu icon  (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "Ask Web Search" when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the pdfconverterhq browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "PDFConverterHQ", as well as all other recently installed browser plug-ins.

Change your homepage:

To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable PDFConverterHQ, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.

Optional method:

Computer users who have problems with pdfconverterhq browser hijacker removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active and click Safari menu, then select Preferences...

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

To change your default search engine in Microsoft Edge: Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the pdfconverterhq browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

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