How to remove MyTelevisionHQ from browsers and computers
Written by Tomas Meskauskas on (updated)
What is hp.myway.com?
MyTelevisionHQ is one of many applications designed by Mindspark.
This one supposedly provides quick access to various TV shows, however, MyTelevisionHQ is categorized as a browser hijacker and a potentially unwanted application (PUA), since it changes browser settings to promote hp.myway.com (a fake search engine) and collects information relating to browsing activities.
Furthermore, many people download and install these applications unintentionally.
MyTelevisionHQ promotes hp.myway.com by assigning it as the address of the default search engine, homepage, and new tab. Typically, browser hijackers prevent users from changing these settings by reassigning them after each attempt to modify them.
Therefore, people with MyTelevisionHQ installed on their browsers (typically, browser hijackers can be installed on Google Chrome, Mozilla Firefox and Internet Explorer) and/or computers are forced to visit the hp.myway.com fake search engine. This address is used when they open a new browser window, tab, or enter search queries into the URL bar.
Generally, the only way to undo or change settings appointed by a browser hijacker is to uninstall the app. You should uninstall MyTelevisionHQ, since, like most browser hijackers, it collects details such as entered search queries, addresses of visited websites, IP addresses, geolocations and other, possibly sensitive data.
People behind these apps (the developers) usually share the information with third parties (potentially, cyber criminals) who misuse it to generate revenue. To avoid problems relating to browsing safety, privacy or even identity theft, we recommend that you uninstall all browser hijackers immediately.
| Name | MyTelevisionHQ browser hijacker |
| Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab. |
| Detection Names | Avast (Win32:UnwantedSig [PUP]), DrWeb (Adware.MyWebSearch.145), ESET-NOD32 (Win32/Toolbar.MyWebSearch.BA Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:WebToolbar.Win32.Agent.gen), Full List Of Detections (VirusTotal) |
| Browser Extension(s) | MyTelevisionHQ |
| Supposed Functionality | This app supposedly provides quick access to various TV shows. |
| Affected Browser Settings | Homepage, new tab URL, default search engine. |
| Promoted Domain | hp.myway.com |
| Serving IP Address (hp.myway.com) | 23.55.212.221 |
| Symptoms | Manipulated internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the internet using their search engines. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Other examples of apps that are categorized as browser hijackers include Get Breaking News, Better Converter Pro, and My Flight Finder.
No apps of this type should be trusted, even if developers advertise them as useful, legitimate, etc. Typically, they provide no value and are designed only to help developers to generate revenue. People who use these apps or fake search engines risk a number of problems.
How did MyTelevisionHQ install on my computer?
Most people download and install these apps unintentionally. They are distributed using "bundling", a deceptive marketing method that often tricks people into downloading and/or installing PUAs with regular software.
In most cases information about these additionally-included apps is hidden in "Custom", "Advanced" and other similar settings of the download/installation set-ups.
When people download and install software without checking and changing these settings, they often give permission for additional PUAs to be downloaded and/or installed. PUAs are sometimes installed through clicked intrusive (deceptive) ads.
How to avoid installation of potentially unwanted applications
Download software from official websites and via direct links. Downloads and installations should not be performed using third party downloaders, installers, Peer-to-Peer networks such as torrent clients, eMule, unofficial pages, etc. These tools/sources are often monetized by promoting various PUAs.
Download and install software properly by checking "Custom", "Advanced" and other settings included in the setup. These settings might include offers to download or install unwanted applications (you should decline them). Avoid clicking intrusive ads, especially on dubious websites.
These ads can redirect people to untrustworthy websites or cause download/installation of various PUAs. Remove any unwanted extensions, add-ons, and plug-ins installed on the browser immediately. Also apply this to programs of this kind installed on the operating system.
If your computer is already infected with MyTelevisionHQ, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
Website promoting MyTelevisionHQ browser hijacker:
Setup of the MyTelevisionHQ app:
MyTelevisionHQ asking permission to be added to the browser:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is hp.myway.com?
- STEP 1. Uninstall MyTelevisionHQ application using Control Panel.
- STEP 2. Remove hp.myway.com redirect from Internet Explorer.
- STEP 3. Remove MyTelevisionHQ browser hijacker from Google Chrome.
- STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hp.myway.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
MyTelevisionHQ browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "MyTelevisionHQ Internet Explorer..."), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the hp.myway.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
MyTelevisionHQ browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened, window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "hp.myway".
Optional method:
If you continue to have problems with removal of the mytelevisionhq browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "MyTelevisionHQ" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable MyTelevisionHQ, look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "Ask Web Search", and when located click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the mytelevisionhq browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "MyTelevisionHQ", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable MyTelevisionHQ, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "moz-extension"
Right-click on the found preferences and select "Reset" to restore default values.
Optional method:
Computer users who have problems with mytelevisionhq browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon 
near it and select "Disable".
Optional method:
If you continue to have problems with removal of the mytelevisionhq browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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