Ads by ScrollUp

What is ScrollUp?

ScrollUp is a potentially unwanted program (PUP) claiming to allow the use of keyboard arrow functions via the mouse wheel - "ScrollUp - Use the arrow keys using scroll wheel". At first glance, ScrollUp may seem a legitimate and useful application, however, this application is classed as adware and a potentially unwanted program (PUP).

One of the main reasons for these negative associations is stealth installation - ScrollUp infiltrates systems without users' consent, displays intrusive online advertisements, and tracks Internet browsing activity.

The types of advertisements generated by ScrollUp include banner, pop-up, and other similar ads. These usually redirect users to various e-commerce sites such as online stores, however, some might redirect users to malicious sites containing infectious content. Therefore, clicking them is risky and may cause further adware or malware infections.

Note that all advertisements are displayed using a 'virtual layer' - a tool allowing placement of third party graphical content on any visited sites. None of the ads originate from users' visited sites and conceal underlying content, thereby significantly diminishing the Internet browsing experience.

In addition, users' browsing activity is continually monitored, since ScrollUp collects various information including website URLs visited, pages viewed, search queries entered into search engines, Internet Protocol (IP) addresses, and other similar details.

This gathered data might seem insignificant, however, it will contain personally identifiable details that are shared with third parties who can misuse them to generate revenue. Thus, having ScrollUP installed on your system can lead to serious privacy issues or even identity theft. If you are concerned with your privacy and browsing safety, uninstall ScrollUp immediately.

ScrollUp is regular adware, and thus, shares many similarities with other applications of the same type including BrowserAir, Fresh Outlook, Discover Treasure (just some examples from a long list).

All adware claims to enable various useful features, however, by giving fake promises, adware-type apps simply attempt to trick users to install. None provide the functionality promised. They simply display intrusive online advertisements and collect personal data to generate revenue for the developers.

How did ScrollUp install on my computer?

This PUP is free for anyone to download on its official promotion site, however, most users install this application inadvertently due to a deceptive software marketing method called 'bundling'. This method is used to distribute ScrollUp adware. Bundling is essentially stealth installation of third party software with regular software/apps.

Developers intentionally conceal applications such as ScrollUp within the 'Custom' or 'Advanced' settings, since they are aware that many users do not express enough caution during the download and installation processes. Users who skip the aforementioned settings often go on to install PUPs inadvertently.

How to avoid installation of potentially unwanted applications?

This situation can be prevented by closely analyzing each step of the software download and installation processes. Always perform these with the 'Custom' or 'Advanced' settings and opt-out of all bundled applications listed for download/installation.

Bear in mind that third party applications are often bogus, and therefore, you should never accept offers to download or install them. The key to computer safety is caution. Never rush the download or installation processes.

Deceptive free software installer used in ScrollUp adware distribution:

ScrollUp adware installer setup:

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Quick menu:

• What is ScrollUp?
• STEP 1. Uninstall ScrollUp application using Control Panel.
• STEP 2. Remove ScrollUp adware from Internet Explorer.
• STEP 3. Remove ScrollUp ads from Google Chrome.
• STEP 4. Remove 'Ads by ScrollUp' from Mozilla Firefox.
• STEP 5. Remove ScrollUp ads from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

ScrollUp adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "ScrollUp 1.0.0", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes ScrollUp ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove ScrollUp adware from Internet browsers:

At time of research, ScrollUp did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the scrollup adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Optional method:

If you continue to have problems with removal of the scrollup adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with scrollup adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the scrollup adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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