WhiteWindow Adware
Written by Tomas Meskauskas on (updated)
What is WhiteWindow?
WhiteWindow presents itself as a legitimate and useful application that improves the Internet browsing experience in various ways. In fact, these claims are false, since this app is categorized as adware and a potentially unwanted program (PUP). There are several reasons for these negative associations.
Firstly, WhiteWindow usually infiltrates systems without users' consent, and furthermore, it continually monitors Internet browsing activity, collects various user/system information, and generates intrusive online advertisements.
The types of advertisements displayed by WhiteWindow include coupon, interstitial, transitional, pop-up/under, and inline text ads. None originate from the visited websites and conceal underlying content, thus significantly diminishing the Internet browsing experience. On initial inspection, these ads may seem harmless, however, some could redirect to infectious sites.
There is a high probability that clicking them will lead to further adware or malware infections. The advertisements are displayed using a virtual layer, which enables placement of third party graphical content on any visited website.
WhiteWindow puts users' privacy at risk, since it records various types of information including IP addresses, geo-locations, time zone, language settings, browsing details, etc. (information that may be personally identifiable). This collected data is later shared with third parties.
For this reason, having WhiteWindow installed on your system can lead to various privacy issues or even identity theft. You are strongly advised to uninstall this adware immediately.
WhiteWindow is identical to kikblaster, TomorrowGames, PrintOnKey, dotdo, and other apps. It is also very similar to other adware-type browser extensions such as Treasure Track, Boost, BlockAndSurf, and GoHD, all of which claim to enhance the Internet browsing experience.
These fake promises given simply to trick users to install. Applications such as WhiteWindow are developed solely to generate revenue by displaying advertisements and collecting personally identifiable information - they provide no significant value for the user.
How did WhiteWindow install on my computer?
WhiteWindow infiltrates systems using a deceptive software marketing method called 'bundling' - stealth installation of additional programs with the chosen software/apps.
Many users do not pay enough attention when downloading and installing software. Unaware that developers intentionally hide bogus apps within the 'Custom' or 'Advanced' settings, they skip this section, thereby inadvertently installing potentially unwanted programs and exposing their systems to risk of further infection.
How to avoid installation of potentially unwanted applications?
To prevent installation of WhiteWIndow and other similar applications, be attentive when downloading and installing software. Never skip the download/installation steps and decline all third party applications. In addition, select the 'Custom' or 'Advanced' options - this will reveal any hidden applications listed for installation and enable you to opt-out.
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Quick menu:
- What is WhiteWindow?
- STEP 1. Uninstall WhiteWindow application using Control Panel.
- STEP 2. Remove WhiteWindow adware from Internet Explorer.
- STEP 3. Remove WhiteWindow ads from Google Chrome.
- STEP 4. Remove 'Ads by WhiteWindow' from Mozilla Firefox.
- STEP 5. Remove WhiteWindow ads from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
WhiteWindow adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "WhiteWindow", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program that causes WhiteWindow ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove whitewindow ads from Internet browsers:
At time of research, WhiteWindow did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the whitewindow ads, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
Optional method:
If you continue to have problems with removal of the whitewindow ads, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Optional method:
Computer users who have problems with whitewindow ads removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the whitewindow ads, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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