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What is Shopymate?

Shopymate is a dubious plug-in developed and released by SuperWeb LLC. This add-on claims to improve the Internet browsing experience by enabling features such as comparison shopping and coupons. This extension may appear legitimate, however, it is categorized as a potentially unwanted program (PUP) or adware.

Shopymate is distributed using a deceptive software marketing method called 'bundling' - stealth installation of third-party applications together with the chosen software.

Once installed without users' consent, Shopymate generates various advertisements including coupons, search, transitional, banner, interstitial, pop-up, and full-page ads. These advertisements are likely to redirect you to bogus websites, and therefore, your computer may become infected.

In addition, Shopymate tracks users' Internet browsing activity and collects various information including IP addresses, websites visited, pages viewed, search queries, unique identifier numbers, and other recorded data, which can include personally identifiable details.

Therefore, having Shopymate installed on your system may result in serious privacy issues. Shopymate is just one of hundreds of identical rogue applications released by SuperWeb LLC. This company releases identical applications under different names (such as Blue Bulletin, Shop Easy, Assist Point, etc.) to prevent detection by legitimate anti-virus and anti-spyware suites.

Shopymate is developed to generate revenue by displaying ads and sharing collected data with third parties, and therefore, provides no significant value to the user. You are strongly advised to uninstall this adware from your system immediately.

As with most adware, Shopymate is commonly distributed using small programs called 'download clients' (also called 'installers', 'download managers', etc.) on freeware download websites such as download.com, soft32.com, softonic.com, etc.

Download clients are used by these websites to monetize their free services and traffic by offering installation of third-party apps together with freeware. Promoted apps are often described as 'legitimate and virus-free', however, reckless download and installation usually results in adware or malware infections.

To avoid this situation, closely analyse each step of the free software download procedure and never accept offers to install additional apps.

Furthermore, installation of downloaded software should be performed using the 'Advanced' or 'Custom' options - this will reveal any PUPs listed for installation and allow you to decline them. If you have installed Shopymate, the following instructions will guide you through removal of this adware from your system.

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Quick menu:

• What is Shopymate?
• STEP 1. Uninstall Shopymate application using Control Panel.
• STEP 2. Remove Shopymate adware from Internet Explorer.
• STEP 3. Remove Shopymate ads from Google Chrome.
• STEP 4. Remove 'Ads by Shopymate' from Mozilla Firefox.
• STEP 5. Remove Shopymate extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Shopymate adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "Shopymate", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes Shopymate ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Shopymate adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Shopymate", select this entry and click "Remove".

Optional method:

If you continue to have problems with removal of the shopymate adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Shopymate", select this entry and click the trash can icon.

Optional method:

If you continue to have problems with removal of the shopymate adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Shopymate".

Optional method:

Computer users who have problems with shopymate adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the shopymate adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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