Sad Cloud Ads

What is Sad Cloud?

Sad Cloud is a rogue browser plug-in created by SuperWeb LLC. This browser extension claims to enhance the Internet browsing experience by enabling coupons, comparison shopping, and other similar features. Sad Cloud may appear to deliver legitimate and useful functionality, however, it is categorized as a potentially unwanted program (PUP) or adware.

This PUP employs a deceptive free software marketing method called 'bundling' (stealth installation of additional programs together with the chosen software), and therefore, users commonly install this adware inadvertently when downloading free software from freeware download websites.

Following infiltration on Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox), Sad Cloud delivers intrusive online advertisements such as coupons, search, transitional, pop-up, interstitial, and full-page ads. These advertisements might redirect you to bogus websites, and therefore, your computer can become infected.

Furthermore, Sad Cloud collects various information regarding users' Internet browsing activity. For example: URLs visited, pages viewed, search queries, IP addresses (to determine users' geo-locations), unique identifier numbers, and other recorded data that may include personally identifiable details.

Therefore, having Sad Cloud installed on your system can lead to serious privacy issues or identity theft. The developers of this adware have released over one hundred identical applications. Some examples include Digital More, Fruit Basket, Dollar Dream, and Browse Pulse. 

None of these apps are useful to the user - SuperWeb LLC releases them to generate revenue by the display of intrusive online ads and sharing collected data with third parties. You are strongly advised to uninstall Sad Cloud adware from your system immediately.

Applications such as Sad Cloud are commonly distributed via small programs called 'installers' (also called 'download managers', 'download clients', etc.) employed by freeware download websites to offer installation of additional programs together with the chosen software, and thereby monetize their free services and traffic.

Although these promoted applications are described as legitimate, reckless download and installation of freeware risks computer infection with adware or malware. To avoid this situation, closely inspect each step of the free software download process to ensure that no other applications are included.

Furthermore, installation of downloaded software should be performed using the 'Advanced' or 'Custom' installation options - this will reveal any hidden apps listed for installation and allow you to decline them.

If you have installed Sad Cloud, and you experience 'Ads by Sad Cloud', 'Sad Cloud Deals', and 'Powered by Sad Cloud' advertisements while surfing the Internet, this removal guide will help you to remove the adware from your system.

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Quick menu:

• What is Sad Cloud?
• STEP 1. Uninstall Sad Cloud application using Control Panel.
• STEP 2. Remove Sad Cloud adware from Internet Explorer.
• STEP 3. Remove Sad Cloud ads from Google Chrome.
• STEP 4. Remove 'Ads by Sad Cloud' from Mozilla Firefox.
• STEP 5. Remove Sad Cloud adware from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Sad Cloud adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "Sad Cloud", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes Sad Cloud ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Sad Cloud adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Sad Cloud", select this entry and click "Remove".

Optional method:

If you continue to have problems with removal of the sad cloud adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Sad Cloud", select this entry and click the trash can icon.

Optional method:

If you continue to have problems with removal of the sad cloud adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Sad Cloud".

Optional method:

Computer users who have problems with sad cloud adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the sad cloud adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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