Ads by BrowserSupport

What is BrowserSupport?

BrowserSupport is a rogue browser extension that claims to improve Internet speed. This application is categorized as adware or a potentially unwanted program (PUP) due to a deceptive software marketing method called 'bundling' (stealth installation of additional programs together with the chosen software) employed BrowserSupport to infiltrate Internet browsers.

Following successful infiltration on Internet Explorer, Google Chrome, and Mozilla Firefox, BrowserSupport generates intrusive online advertisements such as banner, in-text, transitional, and search ads that are likely to lead to high-risk adware or malware infections.

Furthermore, users' Internet browsing activity is continually monitored, since this PUP records various software and hardware information including search queries, URLs visited, pages viewed, Internet Protocol (IP) addresses, unique identifier numbers, and other information that may be personally identifiable.

This behavior may result in serious privacy issues or identity theft. There are many rogue applications similar to BrowserSupport. For example: SmootherWeb, MySafeProxy, Desktop Dock, and WeatherBug. 

All of these (including BrowserSupport) are useless to the user - they are developed to generate revenue by the display of intrusive online advertisements and sharing collected data with third parties. Therefore, you are strongly advised to uninstall BrowserSupport from your Internet browsers.

Today, most potentially unwanted applications such as BrowserSupport are distributed via small programs called 'download managers' on freeware download websites.

Download managers are used by these websites as free services and traffic monetization tools, since they offer installation of additional (according to the developers, '100% legitimate and virus-free browser plug-ins') together with the chosen free software. Thus, reckless download and installation of freeware often results in adware or malware infections.

To prevent installation of adware such as BrowserSupport, pay close attention during download of free software and never accept installation of any additional programs offered.

Furthermore, when installing downloaded software, select the 'Custom' or 'Advanced' installation options and do not skip the installation steps, since these will reveal any bundled applications listed for installation and allow you to opt-out. If your system is infected with BrowserSupport, follow the removal guide below to eliminate this adware from your Internet browsers.

Deceptive free software installers used in BrowserSupport adware distribution:

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Quick menu:

• What is BrowserSupport?
• STEP 1. Uninstall BrowserSupport application using Control Panel.
• STEP 2. Remove BrowserSupport adware from Internet Explorer.
• STEP 3. Remove BrowserSupport ads from Google Chrome.
• STEP 4. Remove 'Ads by BrowserSupport' from Mozilla Firefox.
• STEP 5. Remove BrowserSupport extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

BrowserSupport adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "browsersupport", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes BrowserSupport ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove BrowserSupport adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "browsersupport helper", select this entry and click "Remove".

Optional method:

If you continue to have problems with removal of the browsersupport adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "BrowserSupport", select this entry and click the trash can icon.

Optional method:

If you continue to have problems with removal of the browsersupport adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "BrowserSupport".

Optional method:

Computer users who have problems with browsersupport adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the browsersupport adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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