CoupApp Ads
Written by Tomas Meskauskas on (updated)
What is CoupApp?
The CoupApp browser add-on displays various coupon and deals advertisements when users visit online shopping websites and is compatible with Internet Explorer, Google Chrome, and Mozilla Firefox. While this added functionality (and potential to save money when shopping online) may seem legitimate, in fact, CoupApp is categorized as adware.
Creators of this browser extension 'bundle' it together with free software, and therefore, most Internet users feel that CoupApp was installed on their computers without consent.
Furthermore, this add-on diminishes Internet browser performance and may cause serious privacy issues. CoupApp tracks users' Internet browsing activity by recording information regarding web pages visited including impressions, clicks, and search terms used.
Today, most free software download websites (including download.com, soft32.com, etc.) employ 'download clients' to monetize their free software downloads. These small programs often promote free browser add-ons (including CoupApp), and some use a deceptive user interface, which hides the 'decline' button.
Therefore, computer users should be attentive when downloading free software. CoupApp is not technically a computer virus or malware, however, it is a potentially unwanted application and should be eliminated from your Internet browser/s.
CoupApp is similar to other adware including, for example, V-Bates Shopper, PureLeads, Trusted Shopper, and many others. These browser add-ons are promoted via a deceptive software marketing method called 'bundling'.
The best way to avoid installation of potentially unwanted browser plugins is to inspect each installation step of any free software downloaded from the Internet. If your download is managed by a download client, look for the 'decline' button - this will allow you to skip installation of promoted applications (commonly, adware).
When installing freeware, choose the 'Custom' or 'Advanced' options - this will reveal any bundled browser add-ons. If you observe coupon ads generated by CoupApp on your system, and wish to eliminate them, use the removal guide provided.
CoupApp adware installer:
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Quick menu:
- What is CoupApp?
- STEP 1. Uninstall CoupApp application using Control Panel.
- STEP 2. Remove CoupApp add-on from Internet Explorer.
- STEP 3. Remove CoupApp plugin from Google Chrome.
- STEP 4. Remove CoupApp extension from Mozilla Firefox.
- STEP 5. Remove CoupApp extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
CoupApp removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "CoupApp", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program (which cause CoupApp ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove CoupApp add-on from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "CoupApp", select this entry and click "Remove".
Optional method:
If you continue to have problems with removal of the coup app virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click on "Extensions". Locate: "CoupApp", select this entry and click the trash can icon.
Optional method:
If you continue to have problems with removal of the coup app virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove "CoupApp".
Optional method:
Computer users who have problems with coup app virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the coup app virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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