Su Licencia ha Caducado
Written by Tomas Meskauskas on (updated)
What is Su Licencia ha Caducado?
This message blocks computer users' desktops, stating that the Windows license has expired. This is a scam created by cyber criminals, a ransomware infection targeting PC users from Argentina, Chile, Columbia, Ecuador, Spain, Mexico, Peru, and Venezuela.
This fake message reports that the user's Windows license has expired and demands verification using a supposedly free SMS message.
Note that Microsoft Windows impose no license expiration constraints - this ransomware infection is merely an attempt to trick unsuspecting PC users into sending an SMS message. Cyber criminals responsible for creating this scam earn revenue by charging very high rates for SMS messages.
Tricking computer users into sending SMS messages is relatively uncommon when dealing with ransomware infections, and in most cases, this type of scam requests payment of bogus fines using pre-paid cards such as MoneyPak and Ukash. Examples of these are the Department of Justice virus or FBI Cyber Division scam.
If you observe a message on your screen claiming that your Windows license has expired and you are required to send an SMS message for verification, you are dealing with a ransomware infection. Do not send any messages - the correct way to deal with this message is to remove it from your PC.
The "Su licencia ha caducado" message is a scam, which installs on users' systems using Trojans and drive-by downloads. This message is not sent by Microsoft - the scam is developed by cyber criminals. Sending an SMS message when requested could result in receiving heavy charges to your mobile phone account.
To protect your computer from these ransomware infections, always use legitimate antivirus and anti-spyware software. If your computer screen is already locked by this message, use the removal guide provided to eliminate this scam.
A fake message displayed by the "Su Licencia ha Caducado" virus:
Microsoft Windows "Su licencia ha caducado" SMS Vertification Scam.
Validacion por telefono No disponible.
Validacion por Internet: No disponible.
Validacion por SMS: Disponible.
Su licencia de Windows ha caducado, usted dispone de la Validacion por SMS, realize los siguientes pasos para obtener su nueva licencia de forma gratuita.
-Seleccione su pais y haga clic en "Verificar".
- Envie un SMS con la palabra al y recibira un mensaje de verificacion. Luego de recibir el mensaje de verificacion, reenvie el SMS para obtener un codigo de acceso. Costo del SMS: Sin costo
-Introduzca su codigo de acceso aqui (Ejemplo : X4432T69) Icodigo -Para verificar que usted es una persona y no una maquina, escriba en mayuscula la primer letra de su codigo aqui (Ejemplo : X) y haga clic en "Verificar".
Su nueva licencia es.
Haga clic en VALIDAR.
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Quick menu:
- What is Su Licencia ha Caducado?
- STEP 1. "Su Licencia ha Caducado" virus removal using safe mode with networking.
- STEP 2. "Su Licencia ha Caducado" ransomware removal using System Restore.
"Su Licencia ha Caducado" virus removal:
Step 1
Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Video showing how to start Windows 8 in "Safe Mode with Networking":
Step 2
Log in to the account infected with "Su Licencia ha Caducado" virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window click "Next".
5. Select one of the available restore points and click "Next" (this will restore your computer system to an earlier time and date, prior to the ransomware infiltrating your PC).
6. In the opened window click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the "Su Licencia ha Caducado" scam.
Other tools known to remove the "Su Licencia ha Caducado" virus:
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