Luxorr Virus

What is Luxorr?

The Luxorr message blocks computer users' screens and demanding payment of a 100 Euro fine for allegedly downloading copyrighted music files from the Internet. This is a scam, a fake message, which exploits the name of Luxorr (Luxembourg Organisation For Reproduction Rights) in an attempt to scare PC users into paying a bogus fine.

Do not trust any information displayed by this message - the accusations of copyright law infringements are fake and paying this fine is equivalent to sending money to cyber criminals responsible for releasing this scam.

Fake messages such as these, which block computer screens and demand payment of fines to unlock PCs, are called ransomware. This particular ransomware infection originates from a family called Gimemo and targets PC users predominantly from Luxembourg.

These fake messages often have localization capabilities, so that PC users from different countries see variants of the message. For example, PC users from the Netherlands see this message is displayed as if sent by Buma Stemra, and users from Norway, as if sent by Tono.

No international authorities or organizations use these methods (blocking computer screens) to collect fines for any law violations. The Luxorr "Ihr Computer ist gesperrt" message is a scam. Do not pay the fine as demanded by this rogue screen locker.

Luxorr (a legitimate organization from Luxembourg) is in no way connected to this message - their name is exploited by cyber criminals with the purpose of extorting money from unsuspecting PC users.

The most commonly used methods for ransomware distribution are Trojans and drive-by downloads (via malicious websites, fake software updates, infected video codec downloads, etc.). The best way to protect your computer from security threats such as these, is by using legitimate antivirus and anti-spyware software.

Note that Luxorr is not the only organization whose name is exploited with the intention of tricking PC users. Other ransomware infections target PC users from Luxembourg and use the names of "Police Grand-Ducale Luxembourg" and "Luxembourg Police".

If you see a message from Luxorr blocking your computer screen, ignore it and use the removal instructions provided to eliminate this scam from your PC.

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Quick menu:

• What is Luxorr?
• STEP 1. "Luxorr" virus removal using safe mode with networking.
• STEP 2. "Luxorr" ransomware removal using System Restore.

Luxorr virus removal:

Step 1

Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.

Video showing how to start Windows 7 in "Safe Mode with Networking":

Step 2

Log in to the account infected with Luxorr virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.

3. Next, type this line: rstrui.exe and press ENTER.

4. In the opened window click "Next".

5. Select one of the available restore points and click "Next" (this will restore your computer system to an earlier time and date, prior to the ransomware infiltrating your PC).

6. In the opened window, click "Yes".

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the Luxorr virus.

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disables Safe Mode, making its removal more complicated. For this step, you need access to another computer.

After removing the Luxorr virus from your PC, restart your computer and scan it with legitimate anti-spyware software to remove any possible remnants of this security infection.

Other tools known to remove the Luxorr virus:

• Malwarebytes Anti-Malware

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