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Removal instructions for the ToolboxKey adware-type application

Also Known As: Ads by ToolboxKey
Type: Mac Virus
Damage level: Medium

What kind of application is ToolboxKey?

Our research team discovered ToolboxKey while investigating new submissions to the VirusTotal platform. Upon inspection, we learned that this app is adware. ToolboxKey is part of the AdLoad malware family. Advertising-supported software is intended to generate revenue for its developers/publishers through advertising.

ToolboxKey adware

ToolboxKey adware overview

Advertising-supported software (adware) typically operates by placing third-party graphical content (e.g., banners, coupons, pop-ups, overlays, and other ads) on various interfaces.

The delivered advertisements can promote online scams, untrustworthy/hazardous software, and even malware. Some of these adverts can execute scripts to perform sneaky downloads/installations upon being clicked.

It is worth mentioning that while legitimate products/services may be encountered via these ads – they are unlikely to be endorsed in this manner by any official parties. It is most probable that this endorsement is undertaken by scammers who abuse the content's affiliate programs in order to acquire illegitimate commissions.

Adware might need certain conditions to work as designed (e.g., compatible browser/system or user geolocation, visits to particular websites, etc.). However, whether ToolboxKey displays adverts is irrelevant, as the app's presence threatens device integrity and user safety regardless.

Additionally, AdLoad applications often exhibit browser-hijacking capabilities – yet we did not observe these qualities while testing ToolboxKey.

Furthermore, advertising-supported software usually collects private information, and ToolboxKey may possess such data-tracking functionalities as well. Information of interest may include: URLs visited, webpages viewed, search queries typed, Internet cookies, usernames/passwords, personally identifiable details, finance-related data, etc. This vulnerable information can be monetized via sale to third-parties.

In summary, the presence of software like ToolboxKey on devices can result in system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by ToolboxKey
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-L [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.Adload.16), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.H), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

ExplorePartitionEssentialProjectDynamicMorePartitionControl, and ParameterNetwork are just some of our latest articles on adware.

Software within this category rarely looks illegitimate or otherwise suspicious – it tends to appear legitimate and harmless. Users may be enticed into downloading/installing adware by promises of various "useful" and "advantageous" features. These functions seldom work as advertised, and in most cases – they do not work at all.

It must be stressed that even if a piece of software operates as indicated by its promotional material – that is not irrefutable proof of either legitimacy or safety.

How did ToolboxKey install on my computer?

Adware is proliferated using the bundling marketing technique, which entails packing regular program installers with unwanted/malicious additions.

The threat of unintentionally permitting access for bundled content into the system is increased by downloading from dubious channels (e.g., freeware and free file-hosting sites, Peer-to-Peer sharing networks, etc.) and by treating installations with negligence (e.g., using "Quick/Easy" settings, etc.).

Some intrusive adverts can execute scripts to perform stealthy downloads/installations after being clicked. These advertisements are also used to spread advertising-supported software.

Additionally, adware is endorsed on legitimate-looking promotional pages and scam sites. They are most commonly accessed via redirects caused by websites employing rogue advertising networks, misspelled URLs, spam browser notifications, intrusive ads, and installed adware (with the ability to force-open webpages).

How to avoid installation of adware?

It is important to always research software before downloading or purchasing. Furthermore, all downloads must be performed from official and verified sources. When installing, it is crucial to read terms, explore possible options, use the "Custom/Advanced" settings, and opt out of supplementary apps, extensions, features, tools, etc.

Another recommendation is to be vigilant while browsing since fraudulent and malicious online content usually appears legitimate and innocuous. For example, while intrusive advertisements may look harmless – they redirect users to highly questionable websites (e.g., scam-promoting, pornography, gambling, adult dating, etc.).

Should you keep encountering such adverts/redirects, check the device and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with ToolboxKey, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ToolboxKey adware's installation is over:

Pop-up displayed once ToolboxKey installation is complete

ToolboxKey adware's installation folder:

ToolboxKey adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove ToolboxKey adware using Combo Cleaner:

ToolboxKey adware removal:

Remove ToolboxKey-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware delivers ads promoting content, which is potentially capable of causing system infections, privacy issues, financial losses, and other serious problems. Having this software installed on a device can diminish the browsing experience and system performance. Adware is also classed as a privacy threat, as it usually has data-tracking capabilities.

What does adware do?

Adware displays third-party graphical content (advertisements) on visited websites, desktops, or other interfaces. This software may also be capable of force-opening websites and gathering private information.

How do adware developers generate revenue?

Adware generates revenue through content promotion. Its developers may earn commissions from ad clicks, website visits, file downloads, product purchases, service subscriptions, or similar. Most of the profit comes from affiliate programs.

Will Combo Cleaner remove ToolboxKey adware?

Yes, Combo Cleaner can scan systems and eliminate detected adware-type apps. It is noteworthy that manual removal (performed without the aid of security programs) might be ineffective. After the adware has been manually removed – file leftovers can remain hidden within the system. What is more, these remnants might continue to run and cause issues. Therefore, advertising-supported software must be eliminated thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.