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Removal instructions for the LocalInfo adware-type application

Also Known As: Ads by LocalInfo
Type: Mac Virus
Damage level: Medium

What kind of application is LocalInfo?

Our researchers discovered LocalInfo while browsing new submissions to the VirusTotal platform. After inspecting this app, we learned that it is adware from the AdLoad malware family. LocalInfo displays advertisements, and it may possess other harmful capabilities.

LocalInfo adware

LocalInfo adware overview

Advertising-supported software (adware) is designed to run intrusive advertisement campaigns. Typically, it displays advertisements (e.g., pop-ups, coupons, overlays, banners, etc.) on visited websites or other interfaces.

The ads can endorse various scams, untrustworthy/hazardous software, and even malware. Once clicked on, some intrusive adverts can execute scripts to perform downloads/installations without user consent.

Remember that any genuine content encountered through these advertisements is most likely promoted by scammers who abuse its affiliate programs to obtain illegitimate commissions.

Specific conditions may be necessary for adware operate as intended (e.g., compatible browser/system specs, visits to particular sites, etc.). However, even if LocalInfo does not display adverts – it remains a threat to device/user safety.

Additionally, AdLoad applications often have browser-hijacking capabilities, but LocalInfo did not exhibit these traits during our analysis.

Advertising-supported software usually possesses data-tracking abilities, and this might apply to the LocalInfo app. Information of interest may include: browsing and search engine histories, Internet cookies, usernames/passwords, personally identifiable details, finance-related data, and so forth. The collected information can be shared with or sold to third-parties (potentially, cyber criminals).

To summarize, the presence of software like LocalInfo on devices may lead to system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by LocalInfo
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.13), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

We have written about numerous adware-type apps and extensions; CacheDivisionLauncherSync, and ListScheduler are just a couple of our latest articles.

Software within this classification usually appears legitimate and offers handy features. However, these functionalities seldom work as promised, and in most cases – they are completely nonoperational.

Keep in mind that even if a piece of software works exactly as indicated by its promotional material – that does not guarantee legitimacy or safety.

How did LocalInfo install on my computer?

Adware can be bundled with ordinary programs. The threat of unintentionally permitting access for bundled content into the system is increased by downloading from dubious channels (e.g., freeware and third-party sites, P2P sharing networks, etc.) and by treating installations with negligence (e.g., using "Easy/Quick" settings, etc.).

Adware can also have "official" promotional webpages, and it is pushed through scam sites. Visitors primarily enter these pages via redirects caused by intrusive ads, websites utilizing rogue advertising networks, mistyped URLs, spam browser notifications, or installed adware (with the ability to force-open webpages).

Advertising-supported software is proliferated by intrusive adverts as well. Some of these advertisements can be triggered (by being clicked) to execute scripts that perform sneaky downloads/installations.

How to avoid installation of adware?

We highly recommend researching software prior to downloading or purchasing. Additionally, all downloads must be made from official and verified sources. Installation processes have to be approached with caution, e.g., by reading terms, exploring possible options, using the "Custom/Advanced" settings, and opting out of all supplementary apps, extensions, tools, etc.

We also advise exercising caution while browsing, as fraudulent and dangerous online content typically appears genuine and harmless. For example, while intrusive ads may look innocuous – they redirect users to unreliable and questionable sites (e.g., gambling, scam-promoting, pornography, adult dating, etc.).

If you keep encountering advertisements and/or redirects of this kind, inspect the system and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with LocalInfo, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once LocalInfo adware's installation is over:

Pop-up displayed once LocalInfo installation is complete

LocalInfo adware's installation folder:

LocalInfo adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove LocalInfo adware using Combo Cleaner:

LocalInfo adware removal:

Remove LocalInfo-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware-displayed advertisements can promote content capable of causing severe issues, such as system infections, financial losses, etc. This software can diminish the browsing experience and system performance. Additionally, adware is classed as a privacy threat since it usually possesses data-tracking functionalities.

What does adware do?

Adware stands for advertising-supported software. Its purpose is to feed users with unwanted and possibly malicious ads. The third-party graphical content can be displayed on visited websites, desktops, or other interfaces. Some adware-types are also capable of force-opening websites and collecting vulnerable information.

How do adware developers generate revenue?

Adware generates revenue through content promotion. Its developers may earn commissions from ad clicks, site visits, file downloads, product purchases, or similar. Most of the profit comes from affiliate programs.

Will Combo Cleaner remove LocalInfo adware?

Yes, Combo Cleaner is capable of scanning devices and eliminating installed adware-type applications. Manual removal (performed without the aid of security software) might not be an ideal solution. In some cases, file leftovers remain hidden within the system after the adware has been manually removed. What is more, these remnants might continue to run and cause problems. Therefore, thorough software removal is paramount.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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