How to eliminate NeophocaCinerea malicious extension from browsers
Written by Tomas Meskauskas on
What kind of application is NeophocaCinerea?
While investigating a malevolent installer found on a suspicious webpage, we came across the NeophocaCinerea browser extension. Our findings reveal that NeophocaCinerea can enable the "Managed by your organization" feature in Chrome and Edge browsers. Additionally, this application can read diverse data and manage browser themes along with added extensions.
NeophocaCinerea in detail
NeophocaCinerea raises concerns regarding trustworthiness, particularly in its capability to activate the "Managed by your organization" feature in Chrome and Edge browsers. When exploited by malicious extensions like NeophocaCinerea, this functionality can grant unauthorized control over browser settings and configurations.
Users should exercise caution and avoid trusting NeophocaCinerea due to the potential risks associated with enabling this feature, as it may lead to unwarranted interference with browser behavior and compromise user privacy. Another reason not to trust NeophocaCinerea is that it can read and change data on all websites.
This capability essentially means that the extension can access and potentially manipulate any information entered by users on various websites. This unrestricted access includes sensitive data such as login credentials, personal details, and other confidential information. The potential consequences of such access are severe, ranging from unauthorized data collection to identity theft or misuse of personal information.
Additionally, NeophocaCinerea can manage themes, extensions, and apps within the affected browser. This means that the extension has the authority to manipulate the visual appearance of the browser, add or remove extensions, and potentially introduce additional applications without the user's knowledge or consent.
It is important to mention that NeophocaCinerea is distributed alongside the Chromstera browser (both apps are included in one installer). The installer distributing these programs may also contain adware, browser hijackers, or other unwanted software.
| Name | NeophocaCinerea unwanted application |
| Threat Type | Malicious Extension |
| Detection Names (Installer) | Gridinsoft (PUP.Win32.Chromnius.dg!c), Sophos (Dragon Boss Solutions (PUA)), Tencent (Trojan.Win32.FakeInst_l.16001054), Full List (VirusTotal) |
| Symptoms | The "Managed by your organization" feature is activated in Chrome and Edge browser, Chromstera browser is installed, your computer becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Dubious websites, malicious installers, deceptive pop-up ads, free software installers (bundling), torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Conclusion
In conclusion, NeophocaCinerea presents a multifaceted threat by not only enabling the "Managed by your organization" feature in browsers but also possessing the ability to read and modify data on all websites. Furthermore, its control over browser themes, extensions, and apps raises concerns about unauthorized alterations to the user's online environment.
Given these serious implications for privacy and security, users are strongly advised to refrain from trusting NeophocaCinerea and, if encountered, promptly take measures to remove and safeguard against potential risks associated with this browser extension.
Examples of virtually identical extensions are Nimbostratus, GaleocerdoCuvier, and Cumulonimbus.
How did unwanted software install on my computer?
A recognized method utilized to distribute the NeophocaCinerea extension involves the deployment of a malicious installer found on an untrustworthy website. Users may unintentionally integrate NeophocaCinerea into their browsers while executing the installation process through this malicious installer.
Apps like NeophocaCinerea may also be distributed through deceptive websites claiming to offer legitimate services, email attachments or links, malicious ads, downloads from peer-to-peer networks, torrent sites, third-party downloaders, and similar channels.
How to avoid installation of unwanted applications?
Only download software from reputable sources, be cautious with email attachments and links, avoid clicking on ads while visiting unfamiliar websites, and regularly update your operating system and applications. Additionally, use reliable security software and be skeptical of offers that seem too good to be true.
Also, do not complete installations without checking installers for additional apps and deselecting them using the provided settings (e.g., "Custom" or "Advanced"). If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
A page used to distribute the installer containing NeophocaCinerea:
NeophocaCinerea app information:
NeophocaCinerea on Edge:
Instant automatic malware removal:
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Quick menu:
- What is NeophocaCinerea?
- STEP 1. Uninstall unwanted applications using Control Panel.
- STEP 2. Remove rogue plug-ins from Google Chrome.
- STEP 3. Remove unwanted extensions from Mozilla Firefox.
- STEP 4. Remove malicious extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
Unwanted software removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any unwanted applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove unwanted applications from Internet browsers:
Video showing how to remove unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "Extensions" and click "Manage Extensions". Locate "NeophocaCinerea" or other suspicious extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the neophocacinerea unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
Optional method:
Computer users who have problems with neophocacinerea unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the neophocacinerea unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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Frequently Asked Questions (FAQ)
What harm can NeophocaCinerea cause?
NeophocaCinerea can cause unauthorized access to critical system functions, compromise user data confidentiality, introduce security vulnerabilities, and disrupt the normal functioning of browser components, posing a range of threats to users.
What does NeophocaCinerea do?
NeophocaCinerea is capable of activating the "Managed by your organization" feature, reading and modifying data on all websites, and taking control of themes, apps, and extensions within a browser.
How do NeophocaCinerea developers generate revenue?
The developers of NeophocaCinerea could utilize the compromised systems to showcase harmful advertisements, gather sensitive user data, or engage in affiliate marketing endeavors by endorsing specific products or services.
Will Combo Cleaner remove NeophocaCinerea?
Combo Cleaner can scan your computer and eliminate any unwanted applications. Manually removing them may not be effective, as remnants of files might linger in the system even after uninstallation. Therefore, it is advisable to use a specialized application to ensure thorough removal of unwanted software.
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