Removal instructions for "text info" adware and the ads it displays
Written by Tomas Meskauskas on (updated)
What is browser extension is "text info"?
While inspecting questionable download webpages, our research team discovered the text info browser extension. Our analysis of this piece of software revealed that it operates as adware.
Text info adware overview
Adware enables the placement of third-party graphical content (various advertisements) on visited websites and/or different interfaces.
The delivered adverts endorse online scams, untrustworthy/harmful sites and software, and even malware. Some intrusive advertisements are capable of infiltrating software into devices upon being clicked.
Any legitimate products encountered through these ads are highly unlikely to be endorsed by their developers. Instead, this promotion is undertaken by scammers abusing the products' affiliate programs to obtain illegitimate commissions.
Advertising-supported software may require certain conditions to run intrusive advertisement campaigns. It may need the browser/system or user geolocation to be compatible, visits to particular websites to be made, or similar - in order to display adverts. However, regardless of whether text info (or other adware) delivers ads - its presence endangers device/user safety.
What is more, text info has data tracking abilities. Information of interest can include: browsing-related data, personally identifiable details, log-in credentials, credit card numbers, and so on. The collected data can be shared with and/or sold to third-parties.
In summary, the presence of software like text info on devices can lead to system infections, serious privacy issues, financial losses, and even identity theft.
| Name | Ads by text info |
| Threat Type | Adware, Unwanted ads, Pop-up Virus |
| Browser Extension(s) | text info |
| Symptoms | Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed. |
| Distribution Methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
| Damage | Decreased computer performance, browser tracking - privacy issues, possible additional malware infections. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Adware examples
We have analyzed thousands of adware samples; Fast PDF Reader, frame order, Little-Light, and BlockAll - block ads are merely some examples. This software appears legitimate and offers "useful" features. However, the advertised functionalities are seldom operational.
How did text info install on my computer?
We acquired text info from a dubious download page. Adware is distributed through promotional webpages and scam sites. Most users enter such pages via redirects caused by mistyped URLs, websites using rogue advertising networks, spam browser notifications, intrusive ads, or installed adware (with browser force-opening capabilities).
Additionally, advertising-supported software is proliferated using the bundling marketing technique - packing regular program installers with unwanted/malicious supplements. Download from untrustworthy channels (e.g., unofficial and freeware sites, Peer-to-Peer sharing networks, etc.) and rushed installations increase the risk of allowing bundled content into the device.
Intrusive adverts spread adware as well. Once clicked on, some of these advertisements can execute scripts to make downloads/installations without user consent.
How to avoid installation of adware?
We highly recommend researching software and downloading only from official/verified channels. Another recommendation is to exercise caution when installing, which includes - reading terms, exploring possible options, using the "Custom/Advanced" settings, and opting-out of all supplements.
We also advise exercising caution when browsing since fraudulent and malicious content appears legitimate. For example, intrusive ads look harmless yet redirect to unreliable/questionable websites (e.g., gambling, pornography, adult-dating, etc.).
If you encounter such advertisements and/or redirects, check the device and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with text info, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this adware.
Screenshot of the website used to promote text info adware:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is text info?
- STEP 1. Uninstall text info application using Control Panel.
- STEP 2. Remove text info ads from Google Chrome.
- STEP 3. Remove 'Ads by text info' from Mozilla Firefox.
- STEP 4. Remove text info extension from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
Text info adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "text info", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application (which causes text info ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove text info adware from Internet browsers:
Video showing how to remove text info adware using Combo Cleaner:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "text info", select this entry and click the trash can icon.
Optional method:
If you continue to have problems with removal of the ads by text info, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "text info".
Optional method:
Computer users who have problems with ads by text info removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the ads by text info, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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Frequently Asked Questions (FAQ)
What harm can adware cause?
Adware can decrease browsing quality and system performance. It is also considered to be a privacy threat, as this software usually has data tracking functionalities. Furthermore, adware-displayed adverts can be deceptive/malicious and cause serious issues (e.g., system infections, financial losses, etc.).
What does adware do?
Adware is designed to deliver intrusive advertisement campaigns. In other words, it displays ads on visited sites and/or different interfaces. Some adware-types can also force-open webpages and gather private data.
How do adware developers generate revenue?
Adware developers generate most of their revenue through affiliate programs by endorsing various websites, software, products, services, and so on.
Will Combo Cleaner remove text info adware?
Yes, Combo Cleaner can scan computers and eliminate all the adware-type apps present. Note that manual removal (unaided by security software) might not be ideal. In some cases, even after the adware itself has been (manually) eliminated - file leftovers remain in the system. Furthermore, such remnants can continue running and causing issues. Therefore, it is paramount to remove advertising-supported software thoroughly.
Outstanding!
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