How to eliminate SprintSolution adware from the operating system?
Written by Tomas Meskauskas on (updated)
What is SprintSolution?
SprintSolution is a piece of rogue software classified as adware. This app also has browser hijacker traits. Since most users inadvertently download/install products of this type, they are also categorized as PUAs (Potentially Unwanted Applications).
SprintSolution adware overview
Adware enables the placement of intrusive advertisements (e.g., pop-ups, banners, coupons, surveys, etc.) on any visited website and/or different interfaces. The ads diminish the browsing experience and pose a threat to device/user safety.
The delivered adverts endorse various sale-based, rogue, deceptive/scam, compromised, and malicious sites. Furthermore, some intrusive advertisements can stealthily download/install software (e.g., PUAs) - once they are clicked on.
Browser hijackers assign fake web searcher addresses as browsers' default search engine, new tab/window, and homepage URLs. Hence, new browser tabs/windows opened and search queries typed into the URL bar - redirect to the promoted search engine's address.
Fraudulent web searchers are usually unable to provide search results, so they redirect to Google, Yahoo, Bing, and other legitimate search engines. Browser hijackers also use persistence-ensuring techniques to stop users from recovering their browsers.
Most PUAs (adware and browser hijackers included) have data tracking abilities. SprintSolution is not an exception to this. Information of interest includes: browsing activity, IP addresses, personally identifiable details, finance-related details, account credentials, etc. The collected data is then shared with and/or sold to third-parties.
To summarize, the presence of unwanted software on devices can lead to system infections, serious privacy issues, financial losses, and even identity theft.
Name | Ads by SprintSolution |
Threat Type | Adware, Mac malware, Mac virus |
Detection Names | Avast (MacOS:AdAgent-AW [Adw]), Combo Cleaner (Adware.MAC.Generic.24563), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Fortinet (Adware/Synataeb!OSX), Full List (VirusTotal) |
Additional Information | This application belongs to Adload malware family. |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Adware in general
UnitNetwork, AddSystem, FlexInterval, and FocusGuide are some examples of apps within the adware classification. This software appears legitimate and offers "handy" features, which are seldom operational. In fact, this is true of nearly all PUAs. The sole goal of unwanted apps is to generate revenue for the developers; hence, functionality and user safety are irrelevant.
How did SprintSolution install on my computer?
PUAs are spread using the "bundling" marketing tactic - packing regular programs with various additions. Rushed download/installation processes increase the risk of allowing bundled content into the system. Intrusive adverts proliferate PUAs as well. Once clicked on, the ads can execute scripts to make downloads/installations without user consent. Some PUAs also have "official" download pages.
How to avoid installation of potentially unwanted applications?
It is advised to research software and download only from official/verified sources. Untrustworthy download channels, e.g., unofficial and freeware websites, Peer-to-Peer sharing networks, and other third-party downloaders - can offer bundled content.
When downloading/installing, it is recommended to read terms, study available options, and use the "Custom/Advanced" settings to opt-out from all supplements. Intrusive advertisements appear harmless, yet they redirect to highly questionable sites (e.g., gambling, pornography, adult-dating, etc.).
In case of encounters with such ads and/or redirects, the system must be inspected and all suspicious applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with SprintSolution, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
Pop-up window displayed once SprintSolution adware's installation is over:
SprintSolution adware's installation folder:
SprintSolution adware installed onto a Safari browser:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
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Quick menu:
- What is SprintSolution?
- STEP 1. Remove SprintSolution related files and folders from OSX.
- STEP 2. Remove SprintSolution ads from Safari.
- STEP 3. Remove SprintSolution adware from Google Chrome.
- STEP 4. Remove SprintSolution ads from Mozilla Firefox.
Video showing how to remove SprintSolution adware using Combo Cleaner:
SprintSolution adware removal:
Remove SprintSolution-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.
After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Frequently Asked Questions (FAQ)
What harm can adware cause?
Adware can diminish the browsing experience (e.g., slow down the browsing speed, overlay webpage content, etc.) and decrease system performance. This software typically has data tracking abilities as well. SprintSolution is not an exception, which makes it a threat to user privacy. Furthermore, adware-delivered ads can be deceptive/malicious and cause other severe issues.
What does adware do?
Advertising-supported software (adware) operates by delivering intrusive advertisement campaigns. In other words, it displays various ads on any visited website and/or different interfaces.
How do adware developers generate revenue?
Adware generates revenue by promoting websites, applications, services, and similar. The developers of this software can get commission from ad clicks, site visits, file downloads, product purchases, service subscriptions, and so forth.
Will Combo Cleaner remove SprintSolution adware?
Yes, Combo Cleaner can scan devices and eliminate installed adware-type apps. On the other hand, manual removal is not always a perfect solution. Sometimes, even after the software itself is (manually) removed, various file leftovers remain hiding within the system. What is more, the remnants can continue running and causing problems.
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