How to uninstall the SphinxLookup adware?
Written by Tomas Meskauskas on (updated)
What is SphinxLookup?
SphinxLookup is an adware-type app with browser hijacker qualities. It operates by running intrusive advertisement campaigns and promoting fake search engines through modifications to browser settings.
Due to the dubious techniques used to distribute SphinxLookup, it is also classified as a PUA (Potentially Unwanted Application). It is worth noting that this app has been observed being proliferated via fake Adobe Flash Player updates.
Furthermore, most PUAs have data tracking abilities, which are employed to spy on users' browsing activity. SphinxLookup adware likely has such functionalities as well.
Adware enables the placement of third-party graphical content on any visited website and/or different interfaces. This software can deliver pop-ups, banners, coupons, surveys, full-page, and other intrusive adverts.
These ads seriously diminish the browsing experience by overlaying webpage content and slowing down the browsing speed. Intrusive advertisements are more than just a nuisance, they also pose a threat to device/user safety. Once clicked on, the ads redirect to untrustworthy/malicious websites, and some can download/install software (e.g., PUAs) without user consent.
Browser hijackers reassign browsers' homepage, new tab/window, default search engine URLs - to the addresses of fake web searchers. Hence, with such a piece of software installed: every new browser tab/window opened and search query typed into the URL bar - redirect to the promoted address.
Fake search engines usually cannot provide search results, so they redirect (or cause redirection chains leading) to Google, Yahoo, Bing, and other legitimate ones. Browser hijackers can restrict/deny access to the browser settings and/or undo any permitted changes made.
Therefore, restoring an affected browser is impossible without removing the software hijacking it. Most PUAs (adware and browser hijackers included) can track data.
Targeted information includes: URLs visited, webpages viewed, search queries typed, IP addresses/ geolocations, personally identifiable details, and so forth. The collected data is then monetized by being shared with and/or sold to third-parties (potentially, cyber criminals).
In summary, the presence of unwanted software on devices can result in system infections, severe privacy issues, financial losses, and even identity theft. To protect device integrity and user privacy, all suspect applications and browser extensions/plug-ins must be eliminated immediately upon detection.
Name | Ads by SphinxLookup |
Threat Type | Adware, Mac malware, Mac virus |
Detection Names | Avast (MacOS:Adload-AD [Trj]), Elastic (Malicious (high Confidence)), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.l), Full List (VirusTotal) |
Additional Information | This application belongs to Adload malware family. |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
GeneralObject, ExploreAnalog, and SearchWebMesh are a couple examples of apps within the adware classification. This software appears legitimate and harmless. Users are enticed into download/installation with offers of various "handy" features.
However, the promised functions are seldom operational. In fact, this applies to practically all PUAs.
The only aim of unwanted applications is to generate revenue for the developers; they have no real value for users. Instead of delivering on any promises, PUAs can run intrusive advertisement campaigns, hijack browsers, cause redirects, and collect private data.
How did SphinxLookup install on my computer?
PUAs can be downloaded/installed alongside other products. This deceptive marketing technique of packing regular software with unwanted or malicious additions - is called "bundling".
Rushed download/installation processes (e.g., skipped steps and sections, etc.) increase the risk of unintentionally allowing bundled content into the system. Intrusive adverts are also used to spread PUAs.
Once clicked on, the ads can execute scripts to download/install these applications stealthily. Some PUAs have "official" promotional/download webpages as well.
How to avoid installation of potentially unwanted applications?
It is recommended to research software products before download/installation and/or purchase. Additionally, all downloads must be done from official and verified sources. Untrustworthy download channels, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - commonly offer harmful and/or bundled content.
When downloading/installing, it is advised to read terms, explore possible options, use the "Custom" or "Advanced" settings, and opt-out from additional apps, tools, features, and so on. Intrusive advertisements appear ordinary and innocuous; however, they redirect to highly questionable sites (e.g., gambling, pornography, adult-dating, etc.).
In case of encounters with ads and/or redirects of this kind, the system must be checked and all suspicious applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with SphinxLookup, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
Files related to the SphinxLookup adware that need to be removed:
- ~/Library/Application Support/com.SphinxLookup/SphinxLookup
- ~/Library/Application Support/com.SphinxLookupDaemon/SphinxLookup
- ~/Library/LaunchAgents/com.SphinxLookup.plist
- ~/Library/LaunchDaemons/com.SphinxLookupDaemon.plist
IMPORTANT NOTE! Rogue setups/apps that promote SphinxLookup adware are designed to create a new device profile. Therefore, before taking any further removal steps, perform these actions:
1) Click the "Preferences" icon in the menu bar and select "Profiles"
2) Select the "SphinxLookup" profile and delete it.
3) Perform a full system scan with Combo Cleaner anti-virus suite.
After performing these actions, you can proceed with further removal steps for this adware.
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is SphinxLookup?
- STEP 1. Remove SphinxLookup related files and folders from OSX.
- STEP 2. Remove SphinxLookup ads from Safari.
- STEP 3. Remove SphinxLookup adware from Google Chrome.
- STEP 4. Remove SphinxLookup ads from Mozilla Firefox.
Video showing how to remove SphinxLookup adware using Combo Cleaner:
SphinxLookup adware removal:
Remove SphinxLookup-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
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