How to remove RecordMapper adware and the ads it delivers
Written by Tomas Meskauskas on (updated)
What is RecordMapper?
RecordMapper is rogue software categorized as adware. This application has browser hijacker traits as well. RecordMapper is designed to run intrusive advertisement campaigns and make modifications to browser settings in order to promote fake search engines.
Additionally, most adware-type apps and browser hijackers monitor users' browsing activity. Due to the dubious methods employed to spread RecordMapper, it is classified as a Potentially Unwanted Application (PUA).
One of these techniques is proliferation via fake Adobe Flash Player updates. Note that bogus software updaters/installers also spread trojans, ransomware, and other malware.
Adware enables the placement of banners, coupons, pop-ups, full-page, and other intrusive ads, typically on any visited website. The ads significantly diminish the browsing experience by overlaying page content and limiting browsing speed. When clicked, these advertisements redirect to sale-based, dubious, misleading, deceptive/scam, compromised, and malicious sites. Some intrusive ads can be triggered (when clicked) to execute scripts to download/install software (e.g., PUAs) without users' permission.
Browser hijackers assign fake search engine addresses as the default search engine, homepage, and new tab/window URLs. Therefore, with this software installed, each new browser tab/window opened and search query typed into the URL bar redirects to the promoted address.
Bogus search engines are rarely able to provide search results, and so they tend to redirect or cause redirection chains leading to Google, Yahoo, Bing, and other genuine search engines.
Furthermore, browser hijackers can restrict/deny access to the browser settings and reset any permitted changes made. Therefore, restoring a hijacked browser is impossible without removing the software affecting it.
PUAs (adware and browser hijackers included) usually have data tracking capabilities, and this likely applies to RecordMapper. These apps can monitor browsing activity (visited URLs, viewed web pages, searched queries, etc.) and gather personal information extracted from it (IP addresses, geolocations, and other details). The collected data is then shared with and/or sold to third-parties (potentially, cyber criminals).
In summary, the presence of unwanted software on devices can result in system infections, serious privacy issues, financial loss, and identity theft.
To protect device integrity and user privacy, all suspicious applications and browser extensions/plug-ins must be eliminated without delay.
| Name | Ads by RecordMapper |
| Threat Type | Adware, Mac malware, Mac virus |
| Detection Names (RecordMapper.service) | Avast (MacOS:Adload-AM [Trj]), Combo Cleaner (Gen:Variant.Adware.MAC.Adload.15), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Agent.u), Microsoft (TrojanDownloader:MacOS/Adload.B!MTB), Full List Of Detections (VirusTotal) |
| Additional Information | This application belongs to the Adload malware family. |
| Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
| Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
| Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
PortalAgent, AthenaSearch, and ProtocolPort are some examples of other adware-type applications. They may seem legitimate and offer "useful" features, however, the promised functions are seldom operational. This is true of most PUAs - the only purpose of these rogue programs is to generate profit for the developers.
PUAs operate by delivering intrusive ad campaigns, hijacking browsers, causing redirects, and collecting sensitive and personally identifiable information.
How did RecordMapper install on my computer?
PUAs are often downloaded/installed together with other products. This deceptive marketing technique of pre-packing regular software with unwanted or malicious additions is called "bundling".
By rushing through download/installation of software (e.g. ignoring terms, skipping steps and sections, using "Quick/Express" settings, etc.) many users risk unintentionally allowing bundled content into their devices. Intrusive advertisements proliferate PUAs as well. When clicked, the ads can execute scripts to download/install these applications without users' permission.
Some PUAs have "official" download web pages from which they can be downloaded.
How to avoid installation of potentially unwanted applications
You are advised to research all software before download/installation. Use only official and verified download channels. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule), and other third party downloaders commonly offer harmful and bundled content, and are therefore untrusted and should be avoided.
When downloading/installing, read the terms, study all possible options, use the "Custom/Advanced" settings and opt-out of additional apps, tools, features, and so on.
Intrusive advertisements typically seem legitimate, however, they can redirect to dubious and malicious sites (e.g. gambling, pornography, adult-dating, and many others). If you encounter ads or redirects of this kind, inspect the system and remove all dubious applications and browser extensions/plug-ins immediately.
Installed programs must be activated and updated with tools or implemented functions that are provided by the official developers. No other third party, unofficial tools should be used.
Note that it is illegal to activate licensed software with ‘cracking’ tools. Files and programs should be downloaded from official websites and via direct download links. Avoid third party installers and the tools/sources mentioned above.
Do not open website links or files in irrelevant emails that are received from unknown, suspicious addresses. These bogus emails are often disguised as official and important. Regularly, scan your computer with reputable, up-to-date antivirus or anti-spyware software.
If your computer is already infected with RecordMapper, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
Text presented in the error message displayed when RecordMapper adware is present:
"RecordMapperd" will damage your computer.
This file was downloaded on an unknown date.
Deceptive installer (fake Flash Player updater) promoting RecordMapper adware.
First installation step:
Second installation step:
Files related to the RecordMapper adware that need to be removed:
- ~/Library/Application Support/.[random_string]/Services/com.RecordMapper.service.app
- ~/Library/LaunchAgents/com.RecordMapper.service.plist
- /Library/Application Support/.[random_string]/System/com.RecordMapper.system
- /Library/LaunchDaemons/com.RecordMapper.system.plist
IMPORTANT NOTE! In some cases, malicious applications like RecordMapper alter system proxy settings, thereby causing unwanted redirects to a variety of dubious websites.
The redirects are likely to remain even after removing the application itself. Thus, you must restore them manually.
Step 1: Click on the gear icon in the Dock to navigate to the system settings. If the icon is not present in the Dock, you can find it in the Launchpad.
Step 2: Navigate to the Network settings.
Step 3: Select the connected network and click "Advanced...".
Step 4: Click on the "Proxies" tab and untick all the protocols. You should also assign the settings of each protocol to the default: "*.local, 169.254/16".
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is RecordMapper?
- STEP 1. Remove RecordMapper related files and folders from OSX.
- STEP 2. Remove RecordMapper ads from Safari.
- STEP 3. Remove RecordMapper adware from Google Chrome.
- STEP 4. Remove RecordMapper ads from Mozilla Firefox.
Video showing how to remove RecordMapper adware using Combo Cleaner:
RecordMapper adware removal:
Remove RecordMapper-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Outstanding!
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