Do not download/install software promoted by protectad.online
Written by Tomas Meskauskas on (updated)
What is the protectad[.]online website?
protectad[.]online is a deceptive web page designed to promote various scams. The schemes run on this site mainly target iPhone users (but might be accessed via other Apple devices). At the time of research, the website promoted a scam claiming that users' iPhones were exposed to malware and adware.
To rectify this, the scheme urges users to download/install the recommended ad-blocker. The purpose of this type of scam is to endorse a variety of dubious and possibly malicious software. For example, they commonly promote fake anti-virus tools, adware, browser hijackers, and different Potentially Unwanted Applications (PUAs).
These schemes might even proliferate malware (e.g., Trojans, ransomware, etc.). Typically, deceptive web pages are accessed via mistyped URLs, redirects caused by untrusted sites, intrusive advertisements, or installed PUAs.
Note that the tionscalen[.]top scam website has been observed redirecting to protectad[.]online.
When entered, the scam run on protectad[.]online presents visitors with a pop-up window. The text presented in it instructs users to continue to the AppStore. The background page states that there is an ad-blocking software recommendation. The scheme informs visitors that their iPhone is vulnerable to advertisements and malware.
To protect the device against this vexing and malicious content, users are to download/install the advertised ad-blocker. The scam provides steps about how to obtain and use the recommended tool. It must be emphasized that the products promoted by protectad[.]online are highly untrustworthy, and installing them can lead to serious problems.
By trusting the protectad[.]online website, users may experience system infections, financial losses, severe privacy issues, and even lead to identity theft. Online scams often endorse PUAs. These rogue applications typically seem legitimate and offer various features, which are seldom operational.
Fake anti-virus tools are an example of this type of PUA. They require activation (i.e., purchase) to perform the functions, yet following activation, they remain nonoperational. Furthermore, PUAs can have dangerous capabilities. Some can force-open dubious/dangerous websites (including protectad[.]online).
Adware-types run intrusive ad campaigns. The delivered ads diminish the browsing experience and pose a threat to device/user safety. Once clicked, intrusive ads can redirect to harmful sites and may be able to download/install software without users' permission.
Other PUAs called browser hijackers operate by making changes to browser settings and restrict/deny access to them to promote fake search engines. The promoted web searchers can rarely provide search results, and so they redirect to Google, Bing, Yahoo, and other legitimate search engines.
Furthermore, most PUAs have data tracking capabilities. Information of interest includes browsing and search engine histories, IP (Internet Protocol) addresses, geolocations, and even personally identifiable details. The collected data is then monetized by being shared with and/or sold to third-parties (potentially, cyber criminals).
Therefore, you are strongly advised to remove all suspicious applications and browser extensions/plug-ins immediately upon detection.
Name | protectad.online pop-up |
Threat Type | Phishing, Scam, Mac malware, Mac virus |
Fake Claim | Scam claims users' iPhones are exposed to threats and recommends downloading/installing an untrustworthy product. |
Promoted Unwanted Application | Various dubious applications |
Serving IP Address | 104.21.70.180 |
Related Domains | tionscalen[.]top |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
phone-security[.]me, veniamad[.]com, protected-connect[.]com, and protect-connection[.]com are some examples of other deceptive websites similar to protectad[.]online. The internet is full of this deceptive and dangerous material.
Popular scam models include: alerts that an essential piece of software is outdated or missing, warnings that the device is infected or at risk, fake prize giveaways, "unbelievable" offers, and so on.
The sole purpose of these deceptive sites is to generate revenue for the scammers/cyber criminals behind them. Due to the widespread nature of these scam web pages, you are strongly advised to exercise caution when browsing.
How did potentially unwanted applications install on my computer?
PUAs are distributed via download/installation set-ups of other products. This deceptive marketing tactic of packing regular software with unwanted or malicious additions is called "bundling".
Rushing download/installation processes (e.g. ignoring terms, skipping steps and settings, etc.) increases the risk of inadvertently allowing bundled content into the system.
Some PUAs have "official" download sites. Intrusive advertisements proliferate these applications as well. Once clicked, they can execute scripts to download/install PUAs without users' consent.
How to avoid installation of potentially unwanted applications
You are advised to research all software before download/installation. Use only official and verified download channels. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule), and other third party downloaders commonly offer harmful and bundled content, and are therefore untrusted and should be avoided.
When downloading/installing, read the terms, study all possible options, use the "Custom/Advanced" settings and opt-out of additional apps, tools, features, and so on.
Intrusive advertisements typically seem legitimate, however, they can redirect to dubious and malicious sites (e.g. gambling, pornography, adult-dating, and many others). If you encounter ads or redirects of this kind, inspect the system and remove all dubious applications and browser extensions/plug-ins immediately.
Installed programs must be activated and updated with tools or implemented functions that are provided by the official developers. No other third party, unofficial tools should be used.
Note that it is illegal to activate licensed software with ‘cracking’ tools. Files and programs should be downloaded from official websites and via direct download links. Avoid third party installers and the tools/sources mentioned above.
Do not open website links or files in irrelevant emails that are received from unknown, suspicious addresses. These bogus emails are often disguised as official and important. Regularly, scan your computer with reputable, up-to-date antivirus or anti-spyware software.
If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.
Text presented in the scam prompted by the protectad[.]online website:
Pop-up:
Continue to AppStore
OK
------------------
Background page:
Back Software update
iOS AdBlock recommendation
profile
23 MB
Your iPhone is exposed to ads and malware.
If you do not install an appropriate Ad-Blocker, You are exposed to annoying ads and malwares.
Follow the simple steps below to protect all your data and block ads:
Detailed
Step 1: Click the button below to install the Ad-Blocker.
Step 2: Use an Ad-Blocker to get complete data protection 24/7
Step 3: Use an Ad-Blocker when you want to block all ads.
Download and install
Appearance of protectad[.]online website promoted scam background page:
Appearance of the application promoted by protectad[.]online website scam:
To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:
First, go to "Settings", and then scroll down to find and tap "Safari".
Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".
Tap "Website Data" and then "Remove All Website Data".
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is "protectad[.]online"?
- STEP 1. Remove PUA related files and folders from OSX.
- STEP 2. Remove rogue extensions from Safari.
- STEP 3. Remove rogue add-ons from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
Video showing how to remove adware and browser hijackers from a Mac computer:
Potentially unwanted applications removal:
Remove potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
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