How to uninstall ProductUpgrade adware from operating systems
Written by Tomas Meskauskas on (updated)
What is ProductUpgrade?
ProductUpgrade is a rogue application classified as adware with browser hijacker traits. Following successful infiltration, this app runs intrusive advertisement campaigns and modifies browsers to promote fake search engines.
Due to the dubious methods employed to proliferate ProductUpgrade, it is also classified as a Potentially Unwanted Application (PUA). Most PUAs have data tracking capabilities, which are used to collect browsing-related information.
Adware enables the placement of third party graphical content, typically on any visited website. The delivered ads (e.g. pop-ups, banners, coupons, etc.) significantly diminish the browsing experience by limiting website visibility and browsing speed. Furthermore, intrusive ads are dangerous. When clicked, they redirect to untrusted/malicious sites and some can even stealthily download/install software (e.g. PUAs).
Browser hijackers reassign the homepage, default search engine, and new tab/window URLs to the addresses of fake search engines. Therefore, with this software installed, each new browser tab/window opened and search query typed in the URL bar redirects to the promoted address. Rogue search engines are usually unable to generate unique results, and so they redirect (or cause redirection chains leading) to Google, Bing, Yahoo, and other genuine sites.
Browser hijackers can also reset any changes users attempt to make to their browsers and restrict/deny access to the browser settings outright. Therefore, recovering a hijacked browser is impossible without eliminating the software affecting it.
Most PUAs can track data. They record browsing activity (URLs visited, pages viewed, search queries typed, etc.) and collect personal information derived from it (IP addresses, geolocations, and other details). The gathered data is then shared with and/or sold to third parties (potentially, cyber criminals).
In summary, the presence of unwanted software on devices can lead to system infections, financial loss, serious privacy issues, and even identity theft. To protect device integrity and user safety, all suspect applications and browser extensions/plug-ins must be removed without delay.
Name | Ads by ProductUpgrade |
Threat Type | Adware, Mac malware, Mac virus |
Additional Information | This application belongs to the Adload malware family. |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
DominantPartition, ProductChannel, and InitialProgram are some examples of other adware-type apps. They may seem normal and offer a broad range of "useful" functionality, however, the functions promised are seldom operational. This applies to most PUAs.
The only purpose of these unwanted applications is to generate revenue for the developers. PUAs deliver intrusive ad campaigns, hijack browsers, cause redirects, and gather vulnerable information.
How did ProductUpgrade install on my computer?
PUAs are distributed via download/installation set-ups of other products. This deceptive marketing tactic of packing regular software with unwanted or malicious additions is called "bundling".
Rushing download/installation processes (e.g. ignoring terms, skipping steps and settings, etc.) increases the risk of inadvertently allowing bundled content into the system.
Some PUAs have "official" download sites. Intrusive advertisements proliferate these applications as well. Once clicked, they can execute scripts to download/install PUAs without users' consent.
How to avoid installation of potentially unwanted applications
You are advised to research all software before download/installation. Use only official and verified download channels. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule), and other third party downloaders commonly offer harmful and bundled content, and are therefore untrusted and should be avoided.
When downloading/installing, read the terms, study all possible options, use the "Custom/Advanced" settings and opt-out of additional apps, tools, features, and so on.
Intrusive advertisements typically seem legitimate, however, they can redirect to dubious and malicious sites (e.g. gambling, pornography, adult-dating, and many others). If you encounter ads or redirects of this kind, inspect the system and remove all dubious applications and browser extensions/plug-ins immediately.
Installed programs must be activated and updated with tools or implemented functions that are provided by the official developers. No other third party, unofficial tools should be used.
Note that it is illegal to activate licensed software with ‘cracking’ tools. Files and programs should be downloaded from official websites and via direct download links. Avoid third party installers and the tools/sources mentioned above.
Do not open website links or files in irrelevant emails that are received from unknown, suspicious addresses. These bogus emails are often disguised as official and important. Regularly, scan your computer with reputable, up-to-date antivirus or anti-spyware software.
If your computer is already infected with ProductUpgrade, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
Pop-up window displayed once ProductUpgrade adware installation is complete:
ProductUpgrade adware installation folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is ProductUpgrade?
- STEP 1. Remove ProductUpgrade related files and folders from OSX.
- STEP 2. Remove ProductUpgrade ads from Safari.
- STEP 3. Remove ProductUpgrade adware from Google Chrome.
- STEP 4. Remove ProductUpgrade ads from Mozilla Firefox.
Video showing how to remove ProductUpgrade adware using Combo Cleaner:
ProductUpgrade adware removal:
Remove ProductUpgrade-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
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