How to uninstall applications that open crypt-protection.com
Written by Tomas Meskauskas on (updated)
What is crypt-protection[.]com?
crypt-protection[.]com is a deceptive website designed to trick visitors into downloading and installing a potentially unwanted application (PUA), which supposedly removes viruses that this site has "detected" on devices.
You should ignore crypt-protection[.]com and similar sites - the virus notifications (or other messages) that they display are fake. Note that users do not often visit pages such as crypt-protection[.]com intentionally.
There are at least two crypt-protection[.]com variants, one stating that the device has been infected with 11 viruses after visiting an adult website. Unless the viruses are removed immediately, the device/SIM will apparently be damaged and contact list, deleted. Another variant offers to install an app that will supposedly secure the internet connection. The first variant promotes the SmartCrypt app, whilst the second promotes an app called Hotspot Shield VPN & Wifi Proxy.
Apps should never be downloaded from/through websites such as crypt-protection[.]com. If a browser opens these pages regularly, it is likely that a PUA is already installed on the browser and/or operating system.
PUAs are often designed to promote pages such as crypt-protection[.]com (and other dubious websites) and to generate advertisements and gather various information.
Some examples of ads that PUAs generate are surveys, pop-up ads, coupons, and banners. When clicked, these open other dubious pages and sometimes cause unwanted downloads and installations.
Examples of details that PUAs collect are IP addresses, geolocations, addresses of visited websites, and entered search queries. In some cases, they can read private, sensitive details as well. The information is monetized by selling it to third parties (potentially, cyber criminals) or misused to generate revenue in other ways.
Name | crypt-protection.com pop-up |
Threat Type | Phishing, Scam, Mac malware, Mac virus |
Fake Claim | Device has been infected with 11 viruses |
Serving IP Address | 138.197.219.143 |
Promoted Unwanted Application | Hotspot Shield VPN & Wifi Proxy, SmartCrypt |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Other examples of deceptive websites that are similar to crypt-protection[.]com are peachtrackereu[.]com, moderation-support[.]network and appleconnect.safellk[.]com. Most display fake notifications stating that the device is infected, damaged, etc., and urge visitors to install a PUA.
These apps are all designed to appear similar to legitimate Apple web pages.
How did potentially unwanted applications install on my computer?
PUAs are distributed via download/installation set-ups of other products. This deceptive marketing tactic of packing regular software with unwanted or malicious additions is called "bundling".
Rushing download/installation processes (e.g. ignoring terms, skipping steps and settings, etc.) increases the risk of inadvertently allowing bundled content into the system.
Some PUAs have "official" download sites. Intrusive advertisements proliferate these applications as well. Once clicked, they can execute scripts to download/install PUAs without users' consent.
How to avoid installation of potentially unwanted applications
Download software and files from official websites and via direct links. It is not safe to use torrent clients, eMule (or other Peer-to-Peer networks), third party downloaders, unofficial websites or other sources of this kind.
Avoid third party installers. Check "Advanced", "Custom" and other settings, and decline offers to download or install unwanted software. Do not click ads that are displayed on dubious websites, since they can open other untrusted websites or even cause unwanted downloads and installations.
Remove any unwanted, suspicious applications (extensions, add-ons, and plug-ins) that are installed on the browser. The same should be applied to programs of this kind that are installed on the operating system.
Regularly scan your computer with reputable antivirus or anti-spyware software and keep this software up to date.
If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.
Text in the first (main) crypt-protection[.]com variant:
Apple Security
Friday
15 january 2021Your device has been infected with 11 viruses after visiting an Adult website.
If the problem is not resolved immediately, viruses will damage your device, harm the SIM card and delete all your contacts. Here's what you need to do:
Step 1: Tap the button below and install SmartCrypt app from the AppStore!
Step 2: Open the application and run cleaning procedure!
0 minutes and 50 seconds
Clean Device
Screenshot of the second variant:
Text in this page:
Install Hotspot Shield Vpn App From the Appstore For Free and Protect Your Internet Connection!
How to Protect Your Connection:Step 1. Click on the Button “Download” Below and Install the Application from the Appstore (for Free)
Step 2. Open the Installed Application and Protect Your Internet Connection
DOWNLOAD
Screenshot of the app ("HotspotShield VPN & Wifi Proxy") that is promoted on the second crypt-protection.com variant:
To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:
First, go to "Settings", and then scroll down to find and tap "Safari".
Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".
Tap "Website Data" and then "Remove All Website Data".
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is crypt-protection[.]com?
- STEP 1. Remove PUA related files and folders from OSX.
- STEP 2. Remove rogue extensions from Safari.
- STEP 3. Remove rogue add-ons from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
Video showing how to remove adware and browser hijackers from a Mac computer:
Potentially unwanted applications removal:
Remove potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
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