How to uninstall OperativeSync adware from the operating system
Written by Tomas Meskauskas on (updated)
What is OperativeSync?
OperativeSync is an adware-type application with browser hijacker traits. Following successful installation, it runs intrusive advertisement campaigns and makes modifications to browser settings to promote bogus search engines. On Google Chrome browsers, OperativeSync promotes search.basicgeneration.com, whilst on Safari browsers, d2sri.com.
Additionally, most adware-type apps and browser hijackers have data tracking capabilities, which are employed to monitor users' browsing activity. Due to the dubious techniques used to spread OperativeSync, it is also classified as a Potentially Unwanted Application (PUA).
Adware delivers various pop-ups, banners, coupons, surveys and other intrusive ads. The delivered ads significantly diminish the browsing experience, as they overlay web page content and reduce browsing speed. As well as being a nuisance, these advertisements pose a threat to device/user safety.
Once clicked, intrusive ads redirect to untrusted/malicious websites and some can even stealthily download/install software (e.g. PUAs). Browser hijackers operate by reassigning the homepage, default search engine and new tab/window URLs to the addresses of fake search engines.
Therefore, each new browser tab/window opened and search query typed into the URL bar redirects to the promoted address. With OperativeSync installed on Google Chrome browsers, the aforementioned actions cause redirects to search.basicgeneration.com, whilst on Safari browsers, to d2sri.com.
Rogue search engines are seldom capable of providing search results, and so they tend to redirect to (or cause redirection chains ending with) Google, Yahoo, Bing and other genuine sites. Furthermore, browser hijackers can undo any changes users attempt to make to their browsers and restrict/deny access to the browser settings outright.
Therefore, recovering a hijacked browser is impossible without removing the software affecting it. As mentioned, PUAs typically track data. They monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and collect personal information derived from it (IP addresses, geolocations and other details).
The gathered data is then monetized by sharing with and/or selling to third parties (potentially, cyber criminals). In summary, the presence of unwanted apps on devices can lead to system infections, financial loss, serious privacy issues and even identity theft.
To ensure device integrity and user privacy, all suspicious applications and browser extensions/plug-ins must be removed immediately upon detection.
Name | Ads by OperativeSync |
Threat Type | Adware, Mac malware, Mac virus. |
Detection Names | Avast (MacOS:AdAgent-L [Adw]), Rising (Adware.Synataeb/OSX!1.CE41 (CLASSIC)), ESET-NOD32 (Multiple Detections), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal). |
Additional Information | This application belongs to the Adload malware family. |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
LaunchSystem, UpdateAdmin and ExecutiveOperation are some examples of other adware-type apps. They may seem legitimate and offer a wide variety of "useful" functionality, however, the features promised are seldom operational. In fact, this applies to most PUAs.
The sole purpose of these unwanted applications is to generate revenue for the developers. Regular users receive no real value and can instead experience serious problems. PUAs deliver intrusive ad campaigns, modify browsers, cause redirects and gather private data.
How did OperativeSync install on my computer?
PUAs are often downloaded/installed together with other products. This deceptive marketing technique of pre-packing regular software with unwanted or malicious additions is called "bundling".
By rushing through download/installation of software (e.g. ignoring terms, skipping steps and sections, using "Quick/Express" settings, etc.) many users risk unintentionally allowing bundled content into their devices. Intrusive advertisements proliferate PUAs as well.
When clicked, the ads can execute scripts to download/install these applications without users' permission. Some PUAs have "official" download web pages from which they can be downloaded.
How to avoid installation of potentially unwanted applications
You are advised to research all software before download/installation. Use only official and verified download channels. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule), and other third party downloaders commonly offer harmful and bundled content, and are therefore untrusted and should be avoided.
When downloading/installing, read the terms, study all possible options, use the "Custom/Advanced" settings and opt-out of additional apps, tools, features, and so on. Intrusive advertisements typically seem legitimate, however, they can redirect to dubious and malicious sites (e.g. gambling, pornography, adult-dating, and many others).
If you encounter ads or redirects of this kind, inspect the system and remove all dubious applications and browser extensions/plug-ins immediately. If your computer is already infected with OperativeSync, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
OperativeSync adware distributed via fake Adobe Flash Player installer/updater:
Pop-up window displayed once OperativeSync adware's installation is complete:
Appearance of OperativeSync adware promoting search.basicgeneration.com fake search engine (GIF):
Appearance of OperativeSync adware promoting d2sri.com fake search engine (GIF):
OperativeSync adware installed on the Safari browser:
OperativeSync adware installation folder:
Instant automatic Mac malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is OperativeSync?
- STEP 1. Remove OperativeSync related files and folders from OSX.
- STEP 2. Remove OperativeSync ads from Safari.
- STEP 3. Remove OperativeSync adware from Google Chrome.
- STEP 4. Remove OperativeSync ads from Mozilla Firefox.
Video showing how to remove OperativeSync adware using Combo Cleaner:
OperativeSync adware removal:
Remove OperativeSync-related potentially unwanted applications from your "Applications" folder:
Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Remove adware-related files and folders
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware generated files in the /Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: /Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the ~/Library/Application Support/ folder:
In the Go to Folder... bar, type: ~/Library/Application Support/
In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.
Check for adware generated files in the ~/Library/LaunchAgents/ folder:
In the Go to Folder... bar, type: ~/Library/LaunchAgents/
In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.
Check for adware generated files in the /Library/LaunchDaemons/ folder:
In the "Go to Folder..." bar, type: /Library/LaunchDaemons/
In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove malicious extensions from Internet browsers
Remove malicious Safari extensions:
Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".
In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Remove malicious extensions from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
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