How to remove the My Mail Finder browser hijacker
Written by Tomas Meskauskas on (updated)
What is the My Mail Finder browser hijacker?
My Mail Finder is dubious software endorsed as a tool for quick access to package and mail tracking services. It is classified as a browser hijacker, since it makes modifications to browser settings to promote hmymailfinder.com, a bogus search engine. Additionally, My Mail Finder has data tracking capabilities, which are used to monitor browsing activity.
Due to the dubious methods employed to proliferate My Mail Finder, it is also classified as a Potentially Unwanted Application (PUA).
Popular browsers with large user bases such as Google Chrome, Mozilla Firefox and Internet Explorer are typical targets of browser hijackers. They reassign the homepage, default search engine and new tab/window URLs to the addresses of fake search engines.
These modifications significantly affect the browsing experience. To elaborate, with My Mail Finder installed, each search query typed into the URL bar and new browser tab/window opened redirects to hmymailfinder.com.
Rogue search engines are usually unable to provide unique results, and so they redirect to (or cause redirection chains ending with) Yahoo, Bing, Google and other legitimate sites. This is the case with hmymailfinder.com, which redirects to Yahoo (search.yahoo.com), a legitimate search engine.
Browser hijackers can also restrict/deny access to browser settings and/or undo any permitted changes made. Therefore, recovering a hijacked browser is impossible without removing the software affecting it. As mentioned, My Mail Finder can track data.
It can record browsing activity (URLs visited, pages viewed, search queries typed, etc.) and gather personal information extracted from it (IP addresses, geolocations and other details). The collected data is typically shared with and/or sold to third parties (potentially, cyber criminals), seeking to misuse it for profit.
To summarize, the presence of data-tracking software on devices can lead to financial loss, serious privacy issues and even identity theft. Therefore, eliminate all suspicious applications and browser extensions/plug-ins immediately upon detection.
Name | My Mail Finder |
Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab. |
Detection Names | Forcepoint ThreatSeeker (Suspicious), Full List Of Detections (VirusTotal). |
Browser Extension(s) | My Mail Finder |
Supposed Functionality | Easy access to package/mail tracking services. |
Promoted URL | hmymailfinder.com |
Serving IP Address (hmymailfinder.com) | 52.5.102.70 |
Affected Browser Settings | Homepage, new tab URL, default search engine. |
Symptoms | Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites. |
Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
My Converter Tab, Stream-Searchs and MyPDFSearch are some examples of other browser hijackers. They may seem legitimate and innocuous, and users are enticed into download/installation with offers of various functionality, however, despite how good the features promised may sound, they are rarely operational.
In fact, this applies to most PUAs. These unwanted apps have just one purpose: to generate revenue for the developers. They are useless to regular users and can cause serious problems. PUAs modify browsers, cause redirects, run intrusive advertisement campaigns and collect personally identifiable information.
How did My Mail Finder install on my computer?
PUAs are often downloaded/installed together with other software. This deceptive marketing technique of packing regular products with unwanted or malicious additions is called "bundling". Rushing downloads/installations (e.g. ignoring terms, skipping steps and sections, etc.) increases the risk of unintentionally allowing bundled content into the device.
PUAs can also have "official" promotional web pages, from which they can be downloaded. Intrusive advertisements proliferate these applications as well. Once clicked, they can execute scripts to stealthily download/install PUAs without users' consent.
How to avoid installation of potentially unwanted applications
You are advised to research all software before download/installation and/or purchase. All downloads should be performed only from official and trustworthy sources. Unofficial and free file-hosting sites, Peer-to-Peer sharing networks and other third party downloaders commonly offer deceptive and bundled content, and are thus untrusted.
When downloading/installing, read the terms, study all possible options, use the "Custom/Advanced" settings and opt-out of supplementary apps, tools, features and other additions. Intrusive ads may seem legitimate, however, they can redirect to dubious websites (e.g. gambling, adult-dating, pornography, etc.).
If you encounter ads and/or redirects of this kind, inspect the system and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with My Mail Finder, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
My Mail Finder browser hijacker asking for various permissions:
Appearance of My Mail Finder browser hijacker (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is My Mail Finder?
- STEP 1. Uninstall My Mail Finder application using Control Panel.
- STEP 2. Remove hmymailfinder.com redirect from Internet Explorer.
- STEP 3. Remove My Mail Finder browser hijacker from Google Chrome.
- STEP 4. Remove hmymailfinder.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hmymailfinder.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
My Mail Finder browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "My Mail Finder"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the hmymailfinder.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
My Mail Finder browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hmymailfinder.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "My Mail Finder".
Optional method:
If you continue to have problems with removal of the hmymailfinder.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "My Mail Finder" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "My Mail Finder", look for a browser hijacker URL (hxxp://www.hmymailfinder.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "hmymailfinder.com", when located click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the hmymailfinder.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "My Mail Finder", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "My Mail Finder", remove hxxp://hmymailfinder.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Optional method:
Computer users who have problems with hmymailfinder.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
Optional method:
If you continue to have problems with removal of the hmymailfinder.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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