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How to uninstall the Tab Recovery unwanted app

Also Known As: Tab Recovery - Save & Organize Your Tabs browser hijacker
Damage level: Medium

What is Tab Recovery?

Tab Recovery (also known as Tab Recovery - Save & Organize Your Tabs) is a browser hijacker that assigns certain browsers settings to tabrecovery.com and explormatrix.com. Therefore, it is classified as a potentially unwanted application (PUA). It promotes one fake and one dubious search engine.

Apps such as Tab Recovery are classified as PUAs, since people tend to download and install them inadvertently. Note that most promote fake search engines and gather information.

tabrecovery.com displays results generated by google

In most cases, browser hijackers infiltrate browsing programs by reassigning the address of the default search engine, homepage, and new tab to the URL of a fake search engine. Tab Recovery sets the address of the new tab to tabrecovery.com and the address of the default search engine to explormatrix.com.

When Tab Recovery users search through via its search bar, they are provided with results generated by the Google search engine (tabrecovery.com simply redirects to google.com). If they search via the URL bar, they are provided with results generated by explormatrix.com.

Note that search engines promoted through browser hijackers often generate misleading results. Typically, users cannot remove addresses assigned by browser hijackers without having to uninstall these apps. Therefore, tabrecovery.com and explormatrix.com can be removed from browser settings only after uninstalling Tab Recovery.

Apps of this type often gather IP addresses, geolocations, addresses of visited pages, entered search queries, and other details. Some might be capable of collecting sensitive details as well. The data might be sold to third parties (potentially, cyber criminals) who misuse it to generate revenue in other ways.

These actions can lead to problems relating to privacy and browsing safety, and some people might even become victims of identity theft.

Threat Summary:
Name Tab Recovery
Threat Type Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab.
Browser Extension(s) Tab Recovery, Tab Recovery - Save & Organize Your Tabs.
Supposed Functionality This app supposedly improves the browsing experience.
Promoted URLs tabrecovery.com, explormatrix.com
Serving IP Address (tabrecovery.com) 88.208.246.45
Serving IP Address (explormatrix.com) 88.208.244.50
Affected Browser Settings Homepage, new tab URL, default search engine.
Symptoms Manipulated internet browser settings (homepage, default internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the internet using their search engines.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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Some examples of other apps that are categorized as browser hijackers include Shipment Trackers, Templates Here Tab and Shield My Searches.

These apps supposedly deliver various features, improve the browsing experience, and other value, however, most do not operate as advertised. Furthermore, people who use them are exposed to risk of serious problems. It is unsafe to have apps such as Tab Recovery installed on browsers or computers. Therefore, remove all browser hijackers immediately.

How did Tab Recovery install on my computer?

Unwanted apps are often distributed by including them into the download/installation set-ups of other software as 'additional offers'. This distribution method is known as "bundling". Typically, information about these additional downloads and/or installations can be found in "Custom", "Advanced" and other settings of the set-ups.

Many users fail to check and change these default settings, thereby inadvertently agreeing with offers to download and install any additional applications. Unwanted downloads and installation are also caused by clicking advertisements that execute certain scripts.

How to avoid installation of potentially unwanted applications

It is not safe to download or install software or files via third party downloaders, installers, using torrents clients, eMule or other Peer-to-Peer networks, unofficial, dubious pages, or other channels of this kind. Use official websites and direct links.

Check all "Custom", "Advanced" and other similar settings of the software setup - decline any offers to download or install additional programs before completing the process. Avoid clicking intrusive advertisements, especially on dubious websites - these ads can open untrusted websites or cause unwanted downloads/installations.

Remove any suspicious, unwanted extensions, add-ons and plug-ins that are installed on the browser, and software of this kind that is installed on the operating system. If your computer is already infected with Tab Recovery, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.

Tab Recovery displays results generated by explormatrix.com (GIF):

tab recovery browser hijacker displays results by explormatrix.com

Notification stating that Tab Recovery - Save & Organize Your Tabs can read and change various data:

tab recovery browser hijacker asks for a permission to be installed

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Quick menu:

Tab Recovery browser hijacker removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

tabrecovery.com browser hijacker uninstall via Control Panel

In the uninstall programs window: look for any recently installed suspicious applications (for example, "Tab Recovery" or "Tab Recovery - Save & Organize Your Tabs"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications that cause browser redirects to the tabrecovery.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Tab Recovery browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing tabrecovery.com related Internet Explorer extensions

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions (at the time of research Tab Recovery did not install on Internet Explorer web browser), select these entries and click "Remove".

Change your homepage:

Removing tabrecovery.com from Internet Explorer homepage

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://tabrecovery.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Removing tabrecovery.com from Internet Explorer default search engine

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove the questionable/unwanted search engine.

Optional method:

If you continue to have problems with removal of the tab recovery - save & organize your tabs browser hijacker, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing tabrecovery.com related Google Chrome extensions

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Tab Recovery - Save & Organize Your Tabs" and other recently-installed suspicious browser add-ons, and remove them.

Change your homepage:

Removing tabrecovery.com from Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Tab Recovery - Save & Organize Your Tabs", look for a browser hijacker URL (hxxp://www.tabrecovery.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.

Change your default search engine:

Removing tabrecovery.com from Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "explormatrix.com", when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the tab recovery - save & organize your tabs browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing tabrecovery.com related Mozilla Firefox extensions

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove all suspicious extensions (at the time of research Tab Recovery did not install on Mozilla Firefox web browser).

Change your homepage:

Removing tabrecovery.com from Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Options", in the opened window remove hxxp://tabrecovery.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Removing tabrecovery.com from Mozilla Firefox default search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

Optional method:

Computer users who have problems with tab recovery - save & organize your tabs browser hijacker removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the tab recovery - save & organize your tabs browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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