How to uninstall the Shipment Trackers unwanted app

What is Shipment Trackers?

Shipment Trackers supposedly allows users to track their packages, and provides quick links to various shopping and social media sites. In fact, this app is a potentially unwanted application (PUA), a browser hijacker that promotes the hp.hshipmentrackers.com and search.hshipmentrackers.com addresses by changing browser settings.

Most browser hijackers gather information, and this is very likely to include Shipment Trackers. Note that people tend to download and install browser hijackers inadvertently, and hence they are classified as PUAs.

Typically, browser hijackers promote fake search engines by changing browser settings such as the address of the default search engine, homepage, and new tab. Shipment Trackers assigns them to search.hshipmentrackers.com or hp.hshipmentrackers.com, which then redirects to search.hshipmentrackers.com.

In any case, Shipment Trackers forces people to access a fake search engine, which does not generate any unique results. Note that search.hshipmentrackers.com redirects to bing.com, and so this fake search engine simply provides results generated by Bing. Therefore, it is redundant and useless.

Typically, hijacked browsers can be stopped from opening addresses such as hp.hshipmentrackers.com and search.hshipmentrackers.com only by uninstalling the browser hijacker. I.e., apps such as Shipment Trackers do not allow users to remove assigned addresses as long as they are installed.

Furthermore, most browser hijackers collect browsing data such as IP addresses, geolocations, addresses of opened (visited) web pages, entered search queries, and so on. The data is sold to third parties (potentially, cyber criminals) who misuse it to generate revenue in other ways.

Some installed browser hijackers can record personal information. Apps such as Shipment Trackers put users at risk of becoming victims of identity theft, problems relating to privacy, browsing safety, and other issues. Therefore, remove all installed browser hijackers immediately and never download or install them again.

Threat Summary:

Name	Shipment Trackers
Threat Type	Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab.
Detection Names	Avast (Win32:Adware-gen [Adw]), Emsisoft (Application.AdBundle (A)), ESET-NOD32 (A Variant Of Win32/WinWrapper.V Potentially Unwanted), Kaspersky (Not-a-virus:Downloader.Win32.WinWrapper.lnu), Full List Of Detections (VirusTotal)
Browser Extension(s)	Shipment Trackers
Supposed Functionality	This app supposedly allows people to track their packages.
Promoted URL	hp.hshipmentrackers.com
Serving IP Address (hp.hshipmentrackers.com)	3.214.125.200
Affected Browser Settings	Homepage, new tab URL, default search engine.
Symptoms	Manipulated internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the internet using their search engines.
Distribution methods	Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage	Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

There are many other browser hijackers on the internet. Some examples are Templates Here Tab, Shield My Searches and Online Forms Hub. The main purpose of these apps is to promote the address of a fake search engine and they often track information. PUAs are useless, do not operate as advertised, and simply cause problems.

How did Shipment Trackers install on my computer?

Commonly, developers distribute unwanted apps by including them into the download/installation set-ups of other software. Offers to download or install potentially PUAs are mentioned in "Advanced", "Custom" and other similar settings. This distribution method is called "bundling".

Many users fail to check and and change these settings - by leaving default settings unchanged, they allow included PUAs to be downloaded and installed together with their intended programs. Additionally, PUAs are downloaded and installed through deceptive advertisements that execute certain scripts (but only if people click them).

How to avoid installation of potentially unwanted applications

Programs and files should not be downloaded from unofficial websites, through Peer-to-Peer networks (torrent clients, eMule), third party downloaders, installed through third party installers, or other channels of this kind. Commonly, these channels are used to distribute unwanted, sometimes malicious programs.

Therefore, you are advised to download software only from official websites and via direct links. Furthermore, download and installation set-ups often contain settings such as "Custom", "Advanced". Check these settings and decline offers to download or install additional, unwanted software.

Do not click intrusive ads, especially if they displayed on various dubious web pages. These ads open other dubious websites or cause unwanted downloads and installations. Remove any unwanted extensions, plug-ins and add-ons already installed on the browser, and programs of this kind installed on the operating system.

If your computer is already infected with Shipment Trackers, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.

Shipment Trackers browser hijacker installer set-up:

Notification stating that Shipment Trackers can read and change data:

Website promoting Shipment Trackers browser hijacker:

IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.

Therefore, before commencing, perform these steps:

Google Chrome (PC):

• Click the Menu button (three dots) on the right upper corner of the screen
• Select "Settings", scroll down to the bottom and click "Advanced"
• Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
• Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)

Google Chrome (Android):

• Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
• Scroll down, click on "Site settings" and then "Notifications"
• In the opened window, locate all suspicious URLs and click on them one-by-one
• Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"

Mozilla Firefox:

• Click the Menu button (three bars) on the right upper corner of the screen
• Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
• Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
• In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"

Internet Explorer:

• Click the Gear button on the right upper corner of the IE window
• Select "Internet options"
• Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
• Select suspicious URLs under and remove them one by one by clicking the "Remove" button

Microsoft Edge:

• Click the menu button (three dots) on the right upper corner of the Edge window
• Scroll down, find and click "Settings"
• Scroll down again and click "View advanced settings"
• Click "Manage" under "Website permissions"
• Click the switch under each suspicious website

Safari (Mac):

• Click "Safari" button on the left upper corner of the screen and select "Preferences..."
• Select the "Websites" tab and then select "Notifications" section on the left pane
• Check for suspicious URLs and apply the "Deny" option for each

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Quick menu:

• What is Shipment Trackers?
• STEP 1. Uninstall Shipment Trackers application using Control Panel.
• STEP 2. Remove hp.hshipmentrackers.com redirect from Internet Explorer.
• STEP 3. Remove Shipment Trackers browser hijacker from Google Chrome.
• STEP 4. Remove hp.hshipmentrackers.com homepage and default search engine from Mozilla Firefox.
• STEP 5. Remove hp.hshipmentrackers.com redirect from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Shipment Trackers browser hijacker removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window: look for any recently installed suspicious applications (for example, "Shipment Trackers"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications that cause browser redirects to the hp.hshipmentrackers.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Shipment Trackers browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://search.hshipmentrackers.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Shipment Trackers".

Optional method:

If you continue to have problems with removal of the hp.hshipmentrackers.com redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Shipment Trackers" and other recently-installed suspicious browser add-ons, and remove them.

Change your homepage:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Shipment Trackers", look for a browser hijacker URL (hxxp://www.hp.hshipmentrackers.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.

Change your default search engine:

To change your default search engine in Google Chrome: Click the Chrome menu icon  (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "hp.hshipmentrackers.com", when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the hp.hshipmentrackers.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Shipment Trackers", as well as all other recently installed browser plug-ins.

Change your homepage:

To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "Shipment Trackers", remove hxxp://hp.hshipmentrackers.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.

Optional method:

Computer users who have problems with hp.hshipmentrackers.com redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active and click Safari menu, then select Preferences...

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

To change your default search engine in Microsoft Edge: Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the hp.hshipmentrackers.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

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