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How to uninstall MultiUpgrade from your computer

Also Known As: Ads by MultiUpgrade
Type: Mac Virus
Damage level: Medium

What is MultiUpgrade?

Adware such as MultiUpgrade is rogue software that serves advertisements. Apps of this type often collect various user-system information.

People do not generally download or install apps such as MultiUpgrade intentionally. Therefore, they are classified as potentially unwanted applications (PUAs). Note that MultiUpgrade promotes the Safe Finder website (a web search tool) by opening it via akamaihd.net.

MultiUpgrade adware

Commonly, adware-type software programs feed users with advertisements such as coupons, banners, surveys, pop-ups and others. When clicked, they open various untrusted websites or cause unwanted downloads and installations by executing certain scripts. In addition adware-type apps can gather various information.

Commonly, apps such as MultiUpgrade collect browsing-related information such as, for example, addresses of opened (visited) websites, entered search queries, geolocations, IP addresses, however, they might also record sensitive, personal information. The adware developers sell the data to third parties (potentially, cyber criminals) who misuse it to generate revenue other ways.

Installed adware (including MultiUpgrade) can cause issues relating to browsing safety, privacy, unwanted downloads, installations, identity theft and other problems. Therefore, it is not safe to have MultiUpgrade or other similar apps installed on the browser or operating system.

Threat Summary:
Name Ads by MultiUpgrade
Threat Type Adware, Mac malware, Mac virus.
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Some more examples of apps that are classified as adware include DisplayProgram, DeluxeFocus and ValueKnow. In most cases, these feed users with advertisements and often collect browsing-relate (and other) details. In any case, most deliver no real value or features and can cause various problems. For these reasons, never download or install PUAs.

How did MultiUpgrade install on my computer?

Generally, users download and install adware (and other PUAs) unintentionally by clicking deceptive advertisements, which execute certain scripts, or together with other programs that have PUAs included into their set-ups. Commonly, PUAs are distributed by including them into download/installation set-ups as 'additional offers'.

Such offers are usually mentioned in settings such as "Custom", "Advanced", etc. This PUA distribution method is called "bundling" and works when people download and install their software without changing the default settings in the setup (changing the settings enables you to decline offers to download or install unwanted software).

How to avoid installation of potentially unwanted applications

Files and programs should not be downloaded through dubious channels. For example, Peer-to-Peer networks (eMule, torrent clients), unofficial, dubious pages, third party downloaders, and so on. Third party installers should be avoided. Commonly, these channels are used to distribute unwanted, even malicious programs.

All software should be downloaded from official websites and via direct links. Furthermore, check all download and installation settings such as "Custom" and "Advanced" and decline offers to download or install additionally-included, unwanted apps. Do not click intrusive ads that appear on dubious sites, as they can cause download/installation of PUAs.

Remove all unwanted/unknown, suspicious extensions, plug-ins and add-ons that are installed on the browser immediately. The same should be applied to software of this kind that is installed on the operating system. If your computer is already infected with MultiUpgrade, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once MultiUpgrade installation is complete:

pop-up displayed once MultiUpgrade installation is done

MultiUpgrade redirecting users to Safe Finder website via akamaihd.net:

MultiUpgrade redirecting users to Safe Finder website via akamaihd.net

MultiUpgrade installation folder:

multiupgrade adware contents folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove MultiUpgrade adware using Combo Cleaner:

MultiUpgrade adware removal:

Remove MultiUpgrade-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.