Remove EasyPackageTracker from your browser
Written by Tomas Meskauskas on (updated)
What is hp.myway.com?
Developed by Mindspark Interactive Network, EasyPackageTracker is a browser hijacker. It is endorsed as a tool for shipment tracking. It is supposedly capable of providing information, relating to package routes, locations, etc. However, it operates by altering browser settings and promoting hp.myway.com - a fake search engine.
Furthermore, EasyPackageTracker spies on users' browsing activity. Due to this rogue app's dubious proliferation methods, i.e. due to it tricking users into installation, it is classified as a PUA (Potentially Unwanted Application).
Google Chrome, Internet Explorer, Mozilla Firefox and other popular browsers are common targets of browser hijackers. Once successfully infiltrated, they assign their fake web searcher addresses as browsers' homepages, default search engines and new tab/window URLs.
In case of EasyPackageTracker, every new tab/window opened and every search query typed into the URL bar - all redirect to hp.myway.com. While these changes may seem relatively minor and easy to undo, that is untrue. Access to the settings can be limited or denied, and any permissible changes made - automatically reset.
The browser hijacker must be removed in order to recover the browser. Users should note that EasyPackageTracker is often distributed alongside the Ask Search browser extension. Nearly all browser hijackers can track private data.
By monitoring browsing activity (URLs visited, pages viewed, search queries, etc.), they collect users' personal information (IP address, geolocation and personal details). This sensitive data is then shared with third parties (potentially, cyber criminals), intent on misusing it to generate revenue.
Therefore, presence of EasyPackageTracker and applications similar to it can lead to serious privacy issues, financial losses and even identity theft. To ensure browser and system integrity, as well as user safety - it is strongly advised to remove all dubious apps and browser extensions/plug-ins immediately upon detection.
| Name | EasyPackageTracker browser hijacker |
| Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab |
| Detection Names | Avast (Win32:UnwantedSig [PUP]), DrWeb (Adware.MyWebSearch.145), ESET-NOD32 (Win32/Toolbar.MyWebSearch.BA Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:WebToolbar.Win32.Agent.gen), Full List Of Detections (VirusTotal) |
| Browser Extension(s) | EasyPackageTracker |
| Supposed Functionality | Package delivery tracking |
| Affected Browser Settings | Homepage, new tab URL, default search engine |
| Promoted Domain | hp.myway.com |
| Serving IP Address (hp.myway.com) | 23.67.240.173 |
| Symptoms | Manipulated Internet browser(s) settings (homepage, default Internet search engine, new tab settings). User's are forced to visit hijacker's website and search the Internet using their search engines. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake flash player installers. |
| Damage | Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Browser hijackers share many similarities in-between, ones released by the same developers are usually identical. TrackaPackage, GetFlightUpdates are a few examples of browser hijackers distributed by the Mindspark Interactive Network. In general, PUAs tend to be quite similar.
They are designed to appear legitimate and lure users into installation by offering various "useful" and "beneficial" features. However, these features rarely works as advertised and most are nonoperational.
The only purpose of undesirable content is to generate profit for its creators; to users it has no real value. Instead of delivering on any promises, PUAs hijack browser, generate redirects to sale-oriented, untrustworthy and malicious webpages, run intrusive advertisement campaigns (pop-ups, surveys, banners, coupons, etc.) and collect vulnerable data.
How did EasyPackageTracker install on my computer?
Some PUAs, like EasyPackageTracker, have "official" download websites, where they are often endorsed as "free" software. These unwanted applications also spread via download/install setups of other programs. This deceptive marketing method of packing regular software with undesirable or malicious content is called "bundling".
By rushing through the download/installation processes (e.g. by ignoring terms, using pre-set options, skipping steps and sections, etc.) - users increase the risk of allowing bundled content onto devices. Intrusive adverts are also known to proliferate PUAs. When clicked, they can execute scripts, designed to stealthily download/install rogue applications.
How to avoid installation of potentially unwanted applications?
Desired content should always be researched to verify its legitimacy, before downloading/installing it. Only official and verified download sources should be used. Peer-to-Peer sharing networks, unofficial and free file-hosting sites, third party downloaders and similar channels are considered to be untrustworthy; therefore are advised against use.
Download/Installation processes should be treated with care. That includes reading terms, exploring all possible options, using the "Custom/Advanced" settings and opting-out from downloading or installing supplementary apps, tools, features, etc.
Intrusive advertisements typically look legitimate and harmless, however they redirect to various unreliable and compromised websites (e.g. gambling, pornography, adult-dating, etc.).
Should users experience such ads/redirects, they are strongly advised to check the system and immediately remove all suspicious applications and/or browser extensions/plug-ins. If your computer is already infected with EasyPackageTracker, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
EasyPackageTracker browser hijacker installer set-up:
EasyPackageTracker browser hijacker asking for various permissions:
Website promoting EasyPackageTracker browser hijacker:
Instant automatic malware removal:
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Quick menu:
- What is hp.myway.com?
- STEP 1. Uninstall EasyPackageTracker application using Control Panel.
- STEP 2. Remove hp.myway.com redirect from Internet Explorer.
- STEP 3. Remove EasyPackageTracker browser hijacker from Google Chrome.
- STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hp.myway.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
EasyPackageTracker browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "EasyPackageTracker Internet Explorer..."), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the hp.myway.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
EasyPackageTracker browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "hp.myway".
Optional method:
If you continue to have problems with removal of the easypackagetracker browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "EasyPackageTracker" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable EasyPackageTracker, look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "Ask Web Search" when located click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the easypackagetracker browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "EasyPackageTracker", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable EasyPackageTracker, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "moz-extension"
Right-click on the found preferences and select "Reset" to restore default values.
Optional method:
Computer users who have problems with easypackagetracker browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon 
near it and select "Disable".
Optional method:
If you continue to have problems with removal of the easypackagetracker browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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