Easy Access to Internet Services Browser Hijacker
Written by Tomas Meskauskas on (updated)
What is Easy Access to Internet Services?
As its name suggests, the Easy Access to Internet Services application provides quick and easy access to popular websites such as Facebook, Twitter, Netflix, and many others. In fact, this app is categorized as a potentially unwanted application (PUA), a browser hijacker.
Most people install PUAs unintentionally. Easy Access to Internet Services promotes various dubious websites (mostly fake search engines) by changing browser settings and gathers data relating to users' browsing habits.
Generally, browser hijackers target Google Chrome, Mozilla Firefox, and Internet Explorer. When installed, Easy Access to Internet Services assigns the homepage, default search engine, and new browser tab URL to one of the following addresses: fidonav[.]com, totanav[.]com, bronav[.]com, totagame[.]com, or okaynav[.]com.
Most of these websites are fake search engines (Search+). Users are forced to visit one of these websites as long as Easy Access to Internet Services is installed. These changes cannot be undone unless this PUA is uninstalled.
When a browser hijacker installed, these apps (with their associated fake search engines) record information relating to users' browsing activity, such as entered search queries, URLs of visited websites, geolocations, IP addresses, etc. Some browser hijackers also target personal details.
Developers of PUAs share the data with third parties (potentially, cyber criminals) who misuse it to generate revenue. We strongly recommend that you uninstall all browser hijackers or other PUAs and avoid using dubious search engines.
| Name | Easy Access to Internet Services |
| Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab, Pop-up Redirects. |
| Affected Browser Settings | Homepage, new tab URL, default search engine. |
| Promoted URL(s) | bronav[.]com, fidonav[.]com, okaynav[.]com, totagame[.]com, totanav[.]com |
| Symptoms | Manipulated internet browser(s) settings (homepage, default Internet search engine, new tab settings). Users are forced to visit hijacker's website and search the internet using their search engines. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers. |
| Damage | Internet browsing tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
There are many browser hijackers across the internet, however, most have one purpose: to generate revenue for developers by promoting dubious websites (fake search engines) and collecting information. Note that ConvertoPDF, Kittens New Tab, and bestMovies Now are just some examples of other apps of this type.
Typically, they are presented as legitimate, however, most provide no real value (promoted features, tools, and so on). In fact, having them installed on your system could lead to privacy/ browsing safety issues and other problems.
How did Easy Access to Internet Services install on my computer?
Some PUAs have supposedly 'official websites' from which they can be downloaded, however, most users install them through clicked intrusive advertisements or when they are bundled with other (usually free) software.
"Bundling" is a deceptive marketing method that is used by developers who attempt to trick people into downloading and installing unwanted apps with other software. They achieve this by hiding PUAs in "Custom", "Advanced" and other options/settings of software download/installation set-ups.
Developers avoid disclosing information about the inclusion of unwanted apps in set-ups. Furthermore, many users rush download and installation processes without checking settings, thereby causing installation or download of various unwanted applications.
How to avoid installation of potentially unwanted applications?
We advise you to download software using official/trustworthy sources and avoid using third party software downloaders, installers, Peer-to-Peer networks, and other similar sources. Do not download or install without checking all available "Custom"/"Advanced" (and other similar) settings.
It is important to deselect offers to download or install unwanted applications before finishing any download or installation process. Furthermore, do not click intrusive ads, especially if they are displayed on unofficial, dubious websites. They usually cause redirects to untrustworthy websites (such as gambling, pornography, adult dating, etc.).
If you experience these ads or redirects, check the list of installed programs on the operating system and extensions, add-ons, and plug-ins added on your browser.
Remove any unwanted and suspicious entries (apps/programs) immediately. If your computer is already infected with Easy Access to Internet Services, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
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Quick menu:
- What is Easy Access to Internet Services?
- STEP 1. Uninstall Easy Access to Internet Services application using Control Panel.
- STEP 2. Remove rogue extensions from Internet Explorer.
- STEP 3. Remove shady add-ons from Google Chrome.
- STEP 4. Remove bogus extensions from Mozilla Firefox.
- STEP 5. Remove rogue add-ons from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Easy Access to Internet Services browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "Easy Access to Internet Services"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the rogue websites, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Easy Access to Internet Services browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://fidonav[.]com, hxxp://totanav[.]com, hxxp://bronav[.]com, hxxp://totagame[.]com, or hxxp://okaynav[.]com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "fidonav[.]com", "totanav[.]com", "bronav[.]com", "totagame[.]com" or "okaynav[.]com".
Optional method:
If you continue to have problems with removal of the easy access to internet services redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Easy Access to Internet Services" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Easy Access to Internet Services", look for a browser hijacker URL (hxxp://fidonav[.]com, hxxp://totanav[.]com, hxxp://bronav[.]com, hxxp://totagame[.]com or hxxp://okaynav[.]com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list, look for fidonav[.]com, totanav[.]com, bronav[.]com, totagame[.]com or okaynav[.]com, and when located, click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the easy access to internet services redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Easy Access to Internet Services", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, disable "Easy Access to Internet Services". remove hxxp://fidonav[.]com, hxxp://totanav[.]com, hxxp://bronav[.]com, hxxp://totagame[.]com or hxxp://okaynav[.]com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: fidonav[.]com, totanav[.]com, bronav[.]com, totagame[.]com or okaynav[.]com
Right-click on the found preferences and select "Reset" to restore default values.
Optional method:
Computer users who have problems with easy access to internet services redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon 
near it and select "Disable".
Optional method:
If you continue to have problems with removal of the easy access to internet services redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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