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Click.dialog.support POP-UP Redirect

Also Known As: click.dialog.support pop-up
Type: Adware
Damage level: Medium

What is click.dialog.support?

click.dialog.support is a rogue website identical to whateveryf.info, persubscribe.com, ariocroft.com, incomingnow.com, and many others. As a rule, visitors come to click.dialog.support inadvertently - they're redirected by potentially unwanted applications (PUAs) or intrusive advertisements displayed in other rogue sites.

Research results show that potentially unwanted applications typically infiltrate computers without permission. Aside from causing redirects, these applications also deliver various advertisements and continually record data about user's web browsing activity.

click.dialog.support pop-up

Potentially unwanted applications are designed to open new browsing tabs/windows and redirect users to click.dialog.support. Immediately after visiting this site users encounter several additional redirects (it depends on user's location) to other questionable sites. It is credible that users will eventually end up visiting a website that contains malicious content.

Therefore, redirects to/from click.dialog.support might result in various system infections. Speaking of redirects, unwanted apps deliver intrusive advertisements that may also lead to malicious sites or even execute scripts designed to download/install malware. Therefore, clicking might result in various system infections as well.

Intrusive advertisements are delivered using various tools that enable placement of third party graphical content. For this reason, most of them overlay visited websites' content, thereby significantly diminishing web browsing experience. As mentioned above, potentially unwanted applications are notorious for data tracking.

These apps often record IP addresses, website URLs visited, pages viewed, search queries, and other similar data about user's web browsing activity. What's more important is that recorded information usually includes personal details and developers share it with third parties.

This means that having data-tracking app(s) installed on your computer might eventually result in various system infections. For these reasons, unwanted applications must be uninstalled as soon as possible.

Threat Summary:
Name click.dialog.support pop-up
Threat Type Adware, Unwanted ads, Pop-up Virus
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

All potentially unwanted applications are very similar. By offering "advantageous features", unwanted programs try to create the impression of legitimacy/usefulness and trick users into installation. The problem is that these applications usually serve only one purpose: to generate revenue for the developers.

Therefore, only a small percentage actually provides promised functions. Unwanted applications typically do nothing but cause unwanted redirects, deliver advertisements and record various information, thereby decreasing web browsing experience, as well as posing direct threat to user's privacy and Internet browsing safety.

How did adware install on my computer?

In some cases, potentially unwanted apps do have official websites. However, in most cases developers promote them by using aforementioned intrusive advertisements, as well as a deceptive marketing method called "bundling". Developers aren't honest enough to adequately disclose installation of unwanted apps.

For this reason, all of them are hidden behind various sections (usually "Custom/Advanced" settings) of download/installation processes.

What's more frustrating is that users often carelessly click on various advertisements and skip most of download/installation steps. Behavior like this is very likely to result in inadvertent installation of rogue apps - users simply expose the system to risk of various infections and put their very own privacy into threat.

How to avoid installation of potentially unwanted applications?

To begin with, users should know that lack of knowledge and reckless behavior are the main reasons for computer infections. The key to it's safety is caution, which is why paying attention when browsing the Internet and downloading/installing software is a must.

Always remember that developers invest a lot into intrusive advertisements' design, thereby making them look completely appropriate. However, ads expose themselves by redirecting to unreliable websites (gambling, adult dating, pornography, and similar).

In case you encounter any of such redirects, you should immediately remove all suspicious applications and browser plug-ins. Moreover, be sure to analyze all steps of download/installation processes and decline all offers to download/install additional software.

Desired programs should be downloaded only from official sources, using direct download links. Third party downloaders and installers often include rogue apps, which is why using such tools is rather dangerous. If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

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Quick menu:

Adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

click.dialog.support adware uninstall via Control Panel

In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application that causes click.dialog.support redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing click.dialog.support ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing click.dialog.support ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the click.dialog.support pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing click.dialog.support  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing click.dialog.support ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the click.dialog.support pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing click.dialog.support ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing click.dialog.support ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with click.dialog.support pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the click.dialog.support pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
click.dialog.support pop-up QR code
Scan this QR code to have an easy access removal guide of click.dialog.support pop-up on your mobile device.
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