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How to spot scams like "You Are Using An Older Version Of Chrome"

Also Known As: "You are using an older version of Chrome" (SocGholish) scam campaign
Type: Adware
Damage level: Medium

What is "You Are Using An Older Version Of Chrome"?

Similar to Firefox Requires A Manual Update, "You Are Using An Older Version Of Chrome" is a fake warning message displayed by malicious websites. Users often visit these sites inadvertently. This scam campaign is labeled as SocGholish.

Research shows that cyber criminals hijack poorly-protected, yet legitimate, websites and inject them with scripts that redirect to other sites displaying the "You Are Using An Older Version Of Chrome" warning. In this way, users attempt to reach legitimate sites, but end up visiting malicious ones.

This technique is quite uncommon, since users are typically redirected to scam sites by intrusive advertisements (displayed by malicious web pages) or unwanted programs.

You Are Using An Older Version Of Chrome adware

More about the "You Are Using An Older Version Of Chrome" (SocGholish) scam

"You Are Using An Older Version Of Chrome" states that the Google Chrome browser is outdated and encourages users to download the latest version. In fact, this is a scam. Rather than downloading an actual browser update, users end up downloading "Auto.Update.Zip", "Chrome.Update.zip" or similar archives containing the NetSupport Manager Rat.

There is also a high probability that along with (or instead of) NetSupport Manager Rat, users will download and install malware (e.g., ransomware, adware, etc.) Therefore, we recommend that you close the "You Are Using An Older Version Of Chrome" warning message immediately.

These sites are one of the main reasons why applications have implemented an "update" functionality. Third party update tools should never be used. If you are unable to close malicious sites, you should close the browser via Task Manager or reboot the entire system.

Note that, after re-running web browsers, you should not restore previous sessions, otherwise you will return to the malicious sites.

More about unwanted programs

As mentioned above, scam websites are often promoted using unwanted programs that infiltrate systems without permission. Causing unwanted redirects is only one of several unwanted features. They are also likely to deliver intrusive ads, gather information, and even run unwanted processes in the background.

Intrusive advertisements are delivered using tools that enable placement of third party graphical content on any site. Most conceal underlying website content, thereby diminishing the browsing experience. Furthermore, these ads often conceal underlying content, thereby significantly diminishing the browsing experience.

In addition, they might redirect to malicious sites or even run scripts designed to download/install malware. Therefore, even a single click can result in high-risk computer infections. Another significant downside is data tracking. Apps of this kind are known to record user-system information relating to browsing habits.

Collected data (URLs visited, pages viewed, queries entered into search engines, keystrokes, Internet Protocol addresses, geo-locations, etc.) often contain personal details that developers share with third parties (potentially, cyber criminals) who misuse the information to generate revenue.

Therefore, having data-tracking apps installed on your computer can lead to serious privacy issues or even identity theft. Misuse of system resources is also an issue.

Some unwanted apps mine cryptocurrencies or run other unwanted processes in the background. In this way, they misuse resources without users' consent, thereby significantly diminishing overall system performance. You are strongly advised to eliminate all unwanted programs immediately.

Threat Summary:
Name You Are Using An Older Version Of Chrome Scam (SocGholish)
Threat Type Scam, Social Engineering, Fraud
Fake Claim The installed version of the Chrome browser is outdated
Disguise Legitimate page owned by Google
Related Domains north-atlantic[.]com, fifa2022worldcup[.]net, full4u[.]xyz, tobramedical[.]com
Detection Names (north-atlantic[.]com) alphaMountain.ai (Malicious), Combo Cleaner (Malware), ESET (Malware), G-Data (Malware), Full List Of Detections (VirusTotal)
Detection Names (fifa2022worldcup[.]net) CyRadar (Malicious), Fortinet (Phishing), ESET-NOD32 (), Netcraft (Malicious), Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Apps of this kind in general

During years of research we have discovered hundreds of unwanted programs, most of which are virtually identical. They typically offer "useful features", however, all apps of this kind are designed only to generate revenue for the developers - claims to enable useful functionality are merely attempts to trick unsuspecting users to install.

In fact, most unwanted apps provide no real value and pose a direct threat to your privacy and Internet browsing safety.

How did unwanted programs install on my computer?

To proliferate unwanted programs, developers often employ two methods: 1) "bundling", and; 2) intrusive advertising. "Bundling" is stealth installation of unwanted programs together with regular software. Developers conceal "bundled" programs within various sections (usually "Custom/Advanced" settings) of the download/installation processes.

Many users rush these procedures and skip steps. In addition, they click suspicious advertisements without understanding the possible consequences. In doing so, they expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of unwanted applications?

Poor knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, to prevent system infiltration by unwanted apps, be very careful when browsing the Internet and downloading/installing software.

Research shows that cyber criminals invest a great deal of time and resources into intrusive ad design, making them appear legitimate, however, the ads redirect to dubious sites (e.g., gambling, pornography, and so on). If you encounter these redirects, immediately remove all dubious applications and browser plug-ins.

It is also very important to select "Custom/Advanced" settings, closely observe each download/installation step, and opt-out of all additionally-included programs.

Appearance of the "You Are Using An Older Version Of Chrome" scam page (GIF)

you are using an older version of chrome scam appearance

Text presented in this website:

You are using an older version of Chrome
Update now to keep your Chrome browser running smoothly and securely.

Your download will begin automatically. If not, click here.

Rogue process running after downloading the fake update:

You Arte Using An Older Version Of Chrome rogue process

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Adware uninstall via Control Panel

In the uninstall programs window, look for any unwanted applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing adware from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removing adware from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "you are using an older version of chrome" (socgholish) scam campaign, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing adware from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removing adware from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "you are using an older version of chrome" (socgholish) scam campaign removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "you are using an older version of chrome" (socgholish) scam campaign, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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Frequently Asked Questions (FAQ)

What is a pop-up scam?

It is a kind of scam where an untrustworthy website shows a deceptive/fake message designed to trick visitors into performing certain actions.

What is the purpose of a pop-up scam?

Typically, scammers use these scams to lure visitors into downloading potentially malicious apps, providing sensitive information, paying for fake services (or purchasing unnecessary software), providing access to their computers, and other purposes.

Why do I encounter fake pop-ups?

Typically, websites that display fake pop-ups get opened via deceptive advertisements or other untrustworthy pages (e.g., websites that use rogue advertising networks like torrent sites and illegal movie streaming pages). Also, they are promoted via notifications from shady pages and advertising-supported apps.

Will Combo Cleaner protect me from pop-up scams?

Combo Cleaner can scan pages and determine whether they are malicious or not. It will warn you about deceptive websites and restrict access to them.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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