FileConvertOnline Toolbar
Written by Tomas Meskauskas on (updated)
What is hp.myway.com?
Developed by Mindspark Interactive Network, FileConvertOnline is a deceptive application that supposedly allows conversion of various file formats. Initially, FileConvertOnline may seem legitimate and useful, however, this app is categorized as a browser hijacker and a potentially unwanted program (PUP).
There are three main reasons for these negative associations: 1) stealth installation without consent; 2) modification of web browser options, and; 3) potential tracking of Internet browsing activity.
FileConvertOnline hijacks Internet Explorer, Google Chrome, and Mozilla Firefox, stealthily assigning the new tab URL, default search engine, and homepage options to hp.myway.com. Although these changes may seem insignificant, users are unable to revert them.
Be aware that this browser hijacker reassigns the aforementioned settings when attempts are made to change them. Therefore, returning browsers to their previous states becomes impossible and users are forced to visit hp.myway.com when they open a new browser tab or search via the URL bar. This significantly diminishes the web browsing experience.
Furthermore, PUPs monitor browsing activity by collecting various information that might be personally identifiable. The list of collected data types includes (but is not limited to) Internet Protocol (IP) addresses, geo-locations, websites visited, queries entered into search engines, pages viewed, and mouse/keyboard activity.
PUP developers aim to generate revenue by selling the data to third parties (potentially, cyber criminals). These parties also attempt to increase their revenue by misusing personal details. Therefore, information-tracking apps pose a direct threat to your privacy and identity. We strongly advise you to uninstall the FileConvertOnline browser hijacker immediately.
| Name | FileConvertOnline browser hijacker |
| Threat Type | Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab |
| Symptoms | Manipulated Internet browser(s) settings (homepage, default Internet search engine, new tab settings). User's are forced to visit hijacker's website and search the Internet using their search engines. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake flash player installers. |
| Damage | Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Mindspark Interactive Network has released dozens of browser-hijacking apps identical to FileConvertOnline including AnytimeAstrology, EasyEmailSuite, and RecipeHub. These are just some examples from many. FileConvertOnline also shares many similarities with various other PUPs.
Note that these applications offer different functionality, but have identical behavior. Claims to provide 'features' are simply attempts to give the impression of legitimacy. The only purpose of all PUPs is to generate revenue for the developers. Fake Internet search engines also have an identical purpose.
They generate fake search results, thereby promoting other dubious sites. In addition, they contain numerous intrusive online ads. These often redirect to malicious sites or even activate rogue scripts that download and install malware. Therefore, using a fake search engine is very risky.
How did FileConvertOnline install on my computer?
FileConvertOnline is free for anyone to download on its official website, however, PUPs are also distributed using the aforementioned ads and a deceptive marketing method called "bundling" - stealth installation of additional apps with regular (mostly free) software. Therefore, users often install PUPs inadvertently without their consent. Research shows that developers hide bundled software within the "Custom" or "Advanced" settings of the download/installation processes. Rushing and skipping this section, and clicking on intrusive advertisements, expose systems to risk of various infections and compromises users' privacy.
How to avoid installation of potentially unwanted applications?
Poor knowledge and careless behavior are the main reasons for computer infections. PUPs are distributed via intrusive advertisements and bundling. Therefore, be cautious when browsing the Internet and avoid clicking ads. Criminals put a great deal of effort into making these ads appear legitimate.
Therefore, it is very difficult to determine if they originate from the visited website. Download your software from official sources and use direct download links.
If, however, you are forced to use third party download tools, carefully analyze each download/installation step (especially the "Custom/Advanced" settings) and opt-out of all additionally-included programs. The key to computer safety is caution.
Website promoting FileConvertOnline browser hijacker:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is hp.myway.com?
- STEP 1. Uninstall FileConvertOnline application using Control Panel.
- STEP 2. Remove hp.myway.com redirect from Internet Explorer.
- STEP 3. Remove FileConvertOnline browser hijacker from Google Chrome.
- STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hp.myway.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
FileConvertOnline browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently-installed suspicious applications (for example, "FileConvertOnline Internet Explorer..."), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted programs that cause browser redirects to the hp.myway.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
FileConvertOnline browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "myway".
Optional method:
If you continue to have problems with removal of the fileconvertonline browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "FileConvertOnline" and other recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "Ask Web Search" when located click the three vertical dots near this URL and select "Remove from list".
Optional method:
If you continue to have problems with removal of the fileconvertonline browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click "Extensions" and remove "FileConvertOnline", and all other recently-installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "myway"
Right-click on the found preferences and select "Reset" to restore default values.
Optional method:
Computer users who have problems with fileconvertonline browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon 
near it and select "Disable".
Optional method:
If you continue to have problems with removal of the fileconvertonline browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
Post a comment:
If you have additional information on fileconvertonline browser hijacker or it's removal please share your knowledge in the comments section below.
Outstanding!
▼ Show Discussion