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Suspicious Activity From Your IP Address Scam

Also Known As: "Suspicious Activity From Your IP Address" virus
Type: Adware
Damage level: Medium

What is Suspicious Activity From Your IP Address?

"Suspicious Activity From Your IP Address" is a fake pop-up error message displayed by a malicious website. Research shows that users often visit this website inadvertently - they are redirected by various potentially unwanted programs (PUPs) that infiltrate systems without consent (the "bundling" method).

As well as causing redirects, potentially unwanted programs continually record information relating to Internet browsing activity and deliver intrusive online advertisements.

Suspicious Activity From Your IP Address adware

The "Suspicious Activity From Your IP Address" error message states that the operating system has detected a network security breach potentially caused by a spyware infection. The malware must be eliminated immediately by contacting "certified technicians" via a toll-free telephone number ("+1-844-869-7590") provided.

Users are then supposedly guided through the removal process. It is also stated that rebooting the system can result in permanent data loss. As mentioned above, however, the Suspicious Activity From Your IP Address error is fake and, thus, all associated claims are false - its only purpose is to trick victims into calling and paying for services that are not required.

Therefore, never attempt to call the aforementioned telephone number. This error can be removed simply by closing the web browser. Potentially unwanted programs record geo-locations, Internet Protocol (IP) addresses, website URLs visited, pages viewed, search queries, mouse/keyboard activity, and other similar information.

There is a high probability that the collected information will contain personal details that developers share with third parties (who misuse private data) to generate revenue. Therefore, the presence of an information-tracking application(s) might result in serious privacy issues or even identity theft.

In addition, PUPs deliver coupon, banner, pop-up, and other similar intrusive ads. To achieve this, developers employ a "virtual layer" - a tool that enables placement of third party graphical content on any site. The displayed ads, thus, often conceal underlying website content, thereby significantly diminishing the web browsing experience.

Furthermore, some might lead to malicious websites and even accidental clicks can result in high-risk computer infections. You are strongly advised to uninstall all potentially unwanted programs.

There are dozens of fake error messages that share similarities with "Suspicious Activity From Your IP Address". The list of examples includes (but is not limited to) Your Windows Has Been Banned, Microsoft Warning Alert, Warning Internet Security Breached, and Don't Restart Your Computer.

As with "Suspicious Activity From Your IP Address", however, these errors are designed to scare and trick victims into contacting fake technical support services. Pop-ups such as "Suspicious Activity From Your IP Address" are designed only to generate revenue for the developers.

In fact, PUPs also have an identical purpose: by offering various 'useful features', they attempt to give the impression of legitimacy. In fact, these applications merely cause unwanted redirects, deliver intrusive advertisements, and record various user/system information.

How did adware install on my computer?

To proliferate potentially unwanted programs, developers use a deceptive marketing method called "bundling" - stealth installation of third party applications with regular software/apps. They know that users often rush the download/installation processes and skip most steps.

Therefore, bundled programs are hidden within the "Custom/Advanced" settings. By skipping this section, users expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

The are two simple steps you should take to prevent this situation. Firstly, select the "Custom/Advanced" settings and carefully observe each download/installation step. Secondly, decline offers to download/install additional applications and opt-out of those already included. The key to computer safety is caution.

Text presented within the "Suspicious Activity From Your IP Address" error message:

Windows has detected some suspicious activity from your IP address. Some Spyware may have caused a security breach at your network location. Call Toll Free +1-844-869-7590 Technical Assistance Terms & Conditions Copyright 2016 Windows. All rights reserved. Debug browser spyware 8950-system 32.exe Please contact Windows certified technicians to rectify the issue. Please do not use any Internet based services to avoid any identity thefts. Contact Windows technicians at Toll Free Helpline +1-844-869-7590 PLEASE DO NOT SHUT DOWN OR RESTART YOUR COMPUTER, DOING THAT MAY LEAD TO DATA LOSS AND FAILURE OF OPERATING SYSTEM, HENCE NON BOOTABLE SITUATION RESULTING COMPLETE DATA LOSS. CONTACT ADMINISTRATOR DEPARTMENT TO RESOLVE THE ISSUE ON TOLL FREE +1-844-869-7590

Second variant of "Suspicious Activity From Your IP Address" error:

Second variant of Suspicious Activity From Your IP Address scam

Text presented within this pop-up:

Warning: Suspicious activity detected your browser security has been compromised. PRIVATE AND FINANCIAL DATA IS AT RISK 1. Your Credit card details and banking information. 2. Your email and other account passwords. 3. Your private and family photos are breached. 4. Your webcam can be accessed remotely by stockers. Call Toll Free For Support: +1-844-699-9129 Terms and Conditions Copyright 2017 Microsoft Access to the Internet has been blocked to protect your information until you fix this issue.

Another variant of this scam (uses a phone number +1-844-798-3802) :

suspicious activity from your IP address scam variant

Jet another variant of this scam - "Suspicious activity detected on your IP":

suspicious activity on your ip scam

Text presented in this variant:

Suspicious activity detected on your IP address due to harmful virus installed in your computer. Call Toll Free now 800-385-3506 - Error code: m for any assistance.

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Quick menu:

Adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Suspicious Activity From Your IP Address adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Suspicious Activity From Your IP Address ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Suspicious Activity From Your IP Address ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "suspicious activity from your ip address" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Suspicious Activity From Your IP Address  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Suspicious Activity From Your IP Address ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "suspicious activity from your ip address" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Suspicious Activity From Your IP Address ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Suspicious Activity From Your IP Address ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "suspicious activity from your ip address" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "suspicious activity from your ip address" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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