Google Chrome Fatal Error! Scam

What is Google Chrome Fatal Error!?

"Google Chrome Fatal Error!" is a fake pop-up error message displayed by a malicious website that users often visit inadvertently - they are redirected by various potentially unwanted programs (PUPs) that infiltrate systems during installation of regular software.

As well as causing redirects, PUPs deliver intrusive online advertisements and continually track browsing activity by gathering user-system information.

The message states that suspicious activity has been detected from the user's IP address and is due to a computer infection. It goes on to state that, to remove the malware, victims must call "technical support" immediately via a toll-free telephone number ("877-804-5390") provided. Victims are then supposedly guided through the removal process.

Bear in mind, however, that, as mentioned above, Google Chrome Fatal Error! error is fake. The malware does not exist - cyber criminals attempt to scare and trick victims into calling, and paying for services that are not required. Therefore, never attempt to call the aforementioned telephone number. The error message can be removed simply by closing the web browser.

PUPs often deliver coupon, banner, pop-up, and other intrusive advertisements that conceal underlying content (thereby diminishing the browsing experience). They might also lead to other malicious websites. Therefore, clicking the ads risks high-risk adware or malware infections.

PUPs also record Internet Protocol (IP) addresses, geo-locations, website URLs visited, pages viewed, search queries, mouse/keyboard activity, and other similar information.

The data might contain personal details that developers share with third parties (potentially, cyber criminals) who misuse private data to generate revenue. Information tracking can lead to serious privacy issues or even identity theft. For these reasons, uninstall all PUPs immediately.

The "Google Chrome Fatal Error!" message is very similar to Call Microsoft Technical Department, Microsoft System Security Alert, Windows Firewall Blocked The Internet, and dozens of other fake errors. As with Google Chrome Fatal Error!, these errors also claim that the system is infected, missing files, or damaged in other similar ways.

Do not trust these messages - the only purpose of fake errors is to generate revenue for the developers. All PUPs offer 'useful features' and attempt to give the impression of legitimacy. In fact, rather than delivering any value for regular users, they cause unwanted redirects, deliver intrusive ads, and record various user-system information.

How did adware install on my computer?

Developers proliferate PUPs by employing a deceptive marketing method called "bundling". They hide bundled apps within the "Custom" or "Advanced" settings of the download/installation processes. Rushing and skipping this section exposes systems to risk of various infections and compromises users' privacy.

How to avoid installation of potentially unwanted applications?

This situation can be prevented by taking two simple steps. Firstly, closely analyze each download/installation step using the "Custom" or "Advanced" settings. Secondly, opt-out of all additionally-included programs and decline offers to download/install them. The key to computer safety is caution.

Text presented within "Google Chrome Fatal Error!" fake error:

Google Chrome Fatal Error! Please contact the Help Desk!
Press ESC to Exit. Error code: m
Please call: 877-804-5390 for immediate assistance

Suspicious activity detected on your IP address due to harmful virus installed in your computer. Call Toll Free now 877-804-5390 - Error code: m for any assistance…

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Quick menu:

• What is Google Chrome Fatal Error!?
• STEP 1. Uninstall deceptive applications using Control Panel.
• STEP 2. Remove adware from Internet Explorer.
• STEP 3. Remove rogue extensions from Google Chrome.
• STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
• STEP 5. Remove rogue extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the "google chrome fatal error!" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Optional method:

If you continue to have problems with removal of the "google chrome fatal error!" virus, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with "google chrome fatal error!" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the "google chrome fatal error!" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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