LiveSupport Toolbar Adware

What is LiveSupport Toolbar?

LiveSupport Toolbar is a dubious app that supposedly helps users to perform computer maintenance. By promising 'valuable functionality', LiveSupport Toolbar often tricks users into believing that it is legitimate. In fact, this application is classed as a potentially unwanted program (PUP) and adware.

One of the main reasons for these negative associations is stealth installation without users' consent. Following successful infiltration, LiveSupport Toolbar generates intrusive online ads and tracks users' web browsing activity.

LiveSupport Toolbar promotes other products created by the same company (PC Utilities Pro) including Optimizer Pro and Driver Pro. Both of these apps are also classed as PUPs. B

y stealth system infiltration and running in the background, these potentially unwanted programs diminish computer performance and, as with LiveSupport Toolbar, collect various data relating to web browsing activity including IP addresses, website URLs visited, search queries, and other similar data.

This information may seem insignificant, however, it might contain personal details. PC Utilities Pro later shares this gathered data with third parties who misuse it to generate revenue. This can lead to serious privacy issues or even identity theft.

Furthermore, LiveSupport Toolbar occasionally generates intrusive online advertisements that conceal the content of visited websites (thereby significantly diminishing the web browsing experience). They might also redirect to malicious websites - clicking them is risky and will potentially cause further adware or malware infections.

For these reasons, we strongly advise you to uninstall LiveSupport Toolbar immediately.

LiveSupport Toolbar is regular adware sharing many similarities with hundreds of other PUPs. Examples include ZipArcade, ArcadeRoyal, and Currency Converter 2 Go. All adware claims to enhance the web browsing experience by providing a number of 'valuable features', however, these claims are merely attempts to trick users to install.

The real purpose of applications such as LiveSupport Toolbar is to generate revenue for the developers. They provide no real value for users, collect private data, and continually display intrusive advertisements.

How did LiveSupport Toolbar install on my computer?

Research shows that, although LiveSupport Toolbar has an official download website, many users install this application inadvertently, since they do not pay enough attention when downloading and installing software. Aware of this, developers, conceal PUPs within the 'Custom/Advanced' settings, virtually guaranteeing successful infiltration.

Many users skip this section, often leading to inadvertent installation of potentially unwanted programs.

How to avoid installation of potentially unwanted applications?

Potentially unwanted programs are often distributed using a deceptive software marketing method called 'bundling' (stealth installation of additional software with the chosen software/apps). For this reason, the download and installation procedures should never be rushed.

Closely analyze each step within the 'Custom/Advanced' section. All third party applications listed for download/installation should be cancelled immediately. Bundled software is often bogus and should be cancelled.

LiveSupport Toolbar adware installer set-up:

Screenshot of LiveSupport Toolbar application:

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Quick menu:

• What is LiveSupport Toolbar?
• STEP 1. Uninstall LiveSupport Toolbar application using Control Panel.
• STEP 2. Remove LiveSupport Toolbar adware from Internet Explorer.
• STEP 3. Remove LiveSupport Toolbar ads from Google Chrome.
• STEP 4. Remove 'Ads by LiveSupport Toolbar' from Mozilla Firefox.
• STEP 5. Remove LiveSupport Toolbar ads from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

LiveSupport Toolbar adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "LiveSupport Toolbar" ( by "PC Utilities Software Limited"), select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes LiveSupport Toolbar ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove LiveSupport Toolbar adware from Internet browsers:

At time of research, LiveSupport Toolbar did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the ads by livesupport toolbar, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Optional method:

If you continue to have problems with removal of the ads by livesupport toolbar, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with ads by livesupport toolbar removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the ads by livesupport toolbar, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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