MyTransitPlanner Toolbar

What is MyTransitPlanner?

MyTransitPlanner is a dubious application that claims to provide access to the schedules of buses, trains, and other public transport.

This functionality may seem legitimate, however, MyTransitPlanner modifies web browser settings, continually monitors browsing activity, and gathers various information relating to Internet browsing activity. Therefore, MyTransitPlanner is categorized as a potentially unwanted program (PUP) and a browser hijacker.

Following successful infiltration, MyTransitPlanner hijacks Internet Explorer, Google Chrome, Mozilla Firefox and assigns the default search engine, new tab URL, and homepage browser settings to home.tb.ask.com.

Furthermore, users are unable to roll back these changes, since MyTransitPlanner automatically reassigns settings to home.tb.ask.com when users attempt to change them. By continually causing unwanted browser redirects, MyTransitPlanner significantly diminishes the Internet browsing experience.

In addition, this application continually gathers various information regarding users' web browsing activity. It is highly probable that some of this collected data will be personally identifiable.

The developers of MyTransitPlanner (Mindspark Interactive Network) share this collected data with third parties who often misuse private data to generate revenue - this can lead to serious privacy issues or even identity theft. For the above reasons, you are strongly advised to uninstall MyTransitPlanner adware immediately.

Mindspark Interactive Network has released dozens of deceptive browser-hijacking programs. All offer different features, however, they have identical behavior. As with MyTransitPlanner, applications such as FreeLocalWeather, PackageTracking, and ConvertDocsNow also claim to enable 'valuable functions'.

In fact, these applications simply cause unwanted browser redirects and track Internet browsing activity. Mindspark Interactive Network applications are designed only to generate revenue and deliver no real value for users.

How did MyTransitPlanner install on my computer?

MyTransitPlanner is free for anyone to download on its official website, however, developers employ a deceptive software marketing method called 'bundling' and, therefore, many users install this PUP inadvertently.

Bundling is essentially stealth installation of potentially unwanted applications with regular software/apps - developers hide bundled software within the 'Custom/Advanced' settings of the download or installation processes.

By rushing or skipping this section, users often install bogus programs without their knowledge, thereby exposing their systems to risk of further infection and putting their privacy at risk.

How to avoid installation of potentially unwanted applications?

The key to computer safety is caution. Never rush the download or installation processes. Analyze each stage using the 'Custom/Advanced' settings. Furthermore, all additionally-included programs should be cancelled and all offers to download or install them, declined.

MyTransitPlanner browser hijacker installer set-up:

Website promoting installation of MyTransitPlanner browser hijacker:

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Quick menu:

• What is MyTransitPlanner?
• STEP 1. Uninstall MyTransitPlanner application using Control Panel.
• STEP 2. Remove MyTransitPlanner redirect from Internet Explorer.
• STEP 3. Remove MyTransitPlanner browser hijacker from Google Chrome.
• STEP 4. Remove MyTransitPlanner homepage and default search engine from Mozilla Firefox.
• STEP 5. Remove MyTransitPlanner redirect from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

MyTransitPlanner browser hijacker removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window: look for “MyTransitPlanner Internet Explorer Toolbar”, select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted programs that cause browser redirects to the MyTransitPlanner website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

MyTransitPlanner browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "MyTransitPlanner" and "Toolbar BHO" select these entries and click "Remove".

Change your homepage:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://home.tb.ask.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Ask Web Search".

Optional method:

If you continue to have problems with removal of the mytransitplanner browser hijacker, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "My TransitPlanner", select this entry and click the trash can icon.

Change your homepage:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On start-up" section, click "set pages", hover your mouse over hxxp://home.tb.ask.com and click the x symbol. Now, you can add your preferred website as your homepage.

Change your default search engine:

To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search" section, click "Manage Search Engines...", remove "Ask" and add or select your preferred domain.

Optional method:

If you continue to have problems with removal of the mytransitplanner browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "MyTransitPlanner".

Change your homepage:

To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, remove hxxp://home.tb.ask.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "ask.com"
Right-click on the found preferences and select "Reset" to restore default values.

Optional method:

Computer users who have problems with mytransitplanner browser hijacker removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active and click Safari menu, then select Preferences...

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

To change your default search engine in Microsoft Edge: Click the Edge menu icon  (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the mytransitplanner browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

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