Ads by adsupply (Tatami Solutions)
Written by Tomas Meskauskas on (updated)
What is adsupply?
Adsupply is adware created by Tatami Solutions Limited - hxxp://www.bycontext.com. Adsupply ads appearing on various websites overlay most underlying content and are in no way related to the legitimate company, AdSupply Inc. (adsupply.com).
The adware created by Tatami Solutions Limited supposedly improves the Internet browsing experience by enabling comparison shopping, displaying coupons, and providing other features - "adsupply is a free, ad-supported browser extension that you, or someone using your computer, has installed. adsupply aims to enhance your Internet browsing experience."
Users are often tricked by these claims and install this application believing that it is legitimate and useful. In fact, Adsupply is categorized as adware and a potentially unwanted program (PUP). Following successful infiltration, it displays intrusive online advertisements (usually marked as 'Ad by adsupply') and collects Internet browsing-related information.
Adsupply mostly displays coupon, banner, and pop-up ads. These, however, are not the only types of ads displayed. Adsupply employs a 'virtual layer' allowing placement of third party graphical content on any visited websites. Some advertisements are opened in new browser tabs or windows. Note that the displayed content does not originate from visited websites.
Clicked ads are likely to redirect to the Advertising Support website, however, there is also a possibility that users will be redirected to bogus sites containing infectious content. Thus, clicking these ads can lead to high-risk computer infections. Furthermore, users' Internet browsing activity is continually monitored, since adsupply collects various user/system information.
The adsupply Privacy Policy claims that this collected information is not personally identifiable, however, these claims are false. Internet Protocol (IP) addresses, websites visited, pages viewed, search queries, and other collected data may indeed contain personally identifiable details (for example, PayPal or bank account/passwords).
The recorded information is later shared with third parties and can be misused. Therefore, the presence of this information tracking app on your system can lead to serious privacy issues or even identity theft. Adsupply is a potential threat to your privacy and Internet browsing safety, and thus, should be removed immediately.
There are numerous adware-type apps also displaying ads that redirect to an identical webpage. Takesave, shoppi, and deals are just some examples. These apps are classed as regular adware and none provide any significant value for the user or enable the features promised.
Adsupply, and most other adware, is designed to display intrusive online ads and collect personally identifiable information to generate revenue for the developers.
This adware uses the 'Pay Per Click' (PPC) advertising model to monetize the displayed ads - when users click them, developers receive specific payments. In addition, the collected information is later sold to third parties - another way for developers to generate revenue.
How did adsupply install on my computer?
Adsupply is often distributed using a deceptive software marketing method called 'bundling' - stealth installation of third party applications with regular software. Research shows that most users do not pay enough attention when downloading/installing software and skip most steps.
Rogue apps such as adsupply are concealed within the 'Advanced' or 'Custom', which are often skipped by users who go on to inadvertently install bogus applications. The developers aim to generate as much revenue as possible, and thus, fail to properly disclose these installations.
How to avoid installation of potentially unwanted applications?
Download your chosen software from a trusted source - usually, the official website. If downloading from a freeware download website, select the direct download link - some sites still provide this option.
If forced to use a download manager (to supposedly 'ease' the process), closely analyze each step of the free software download procedure and opt-out of any unrecognized third party software. Download managers are generally used to monetize download website traffic and free services by including third party apps.
Furthermore, installation should be performed using the 'Custom' or 'Advanced' options - this will reveal any additional programs listed for installation and enable you to cancel them.
Deceptive free software installer used to distribute adsupply adware:
Intrusive online advertisements displayed by adsupply adware ('Ads by adsupply'):
Instant automatic malware removal:
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Quick menu:
- What is adsupply?
- STEP 1. Uninstall adsupply application using Control Panel.
- STEP 2. Remove adsupply advertisements from Internet Explorer.
- STEP 3. Remove adsupply ads from Google Chrome.
- STEP 4. Remove 'Ads by adsupply' from Mozilla Firefox.
- STEP 5. Remove adsupply ads from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Adsupply (Tatami Solutions) adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any recently-installed suspicious applications, select such entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted programs that cause adsupply ads, scan your computer for any remaining unwanted components or possible malware infections.
Remove adsupply ads from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious add-ons, select such entries and click "Remove".
Optional method:
If you continue to have problems with removal of the adsupply (tatami solutions) adware, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate any recently-installed suspicious plugins, select such entries and click the trash can icon.
Optional method:
If you continue to have problems with removal of the adsupply (tatami solutions) adware, reset your Google Chrome browser settings. Click the Chrome menu icon 
(at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove any recently installed add-ons.
Optional method:
Computer users who have problems with adsupply (tatami solutions) adware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the adsupply (tatami solutions) adware, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Outstanding!
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