Ads by goinggo
Written by Tomas Meskauskas on (updated)
What is goinggo?
Goinggo is a potentially unwanted browser extension claiming to enhance the Internet browsing experience by enabling coupons, comparison shopping, and other similar features. This browser extension may seem legitimate and useful, however, Goinggo is categorized as adware or a potentially unwanted program (PUP).
These associations are made due to a deceptive free software marketing method called 'bundling' (stealth installation of additional programs together with the chosen software) employed by goinggo to install on Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) without users' permission.
After successful infiltration, goinggo generates intrusive online advertisements such as pop-ups, search, banner, interstitial, transitional, and full-page ads. There is a high probability that clicking these displayed advertisements will cause high-risk adware or malware infections.
Goinggo adware also performs information tracking by recording various software and hardware information that may be personally identifiable. For example: IP addresses, website URLs visited, pages viewed, search queries, unique identifier numbers, etc.
The presence of this adware on your system can lead to serious privacy issues or even identity theft. The developers of goinggo (SuperWeb LLC) have released several hundred identical PUPs including Fruit Basket, Dolphin Deals, and Browse Pulse.
None of these applications (including goinggo) are useful to the user - their purpose is to generate revenue by the display of intrusive ads and sharing collected data with third parties. You are strongly advised to eliminate goinggo from your system immediately.
At time of research, most adware was distributed via small programs called 'download managers' on freeware download websites such as download.com, soft32.com, softonic.com, etc. Download managers are used to monetize these websites' free services and traffic by offering installation of additional apps together with the chosen free software.
Although these advertised apps are described as 'legitimate and virus free', reckless download and installation of freeware often results in adware or malware infections. To avoid this situation, closely observe each step of the free software download procedure and never accept offers to install additional apps.
Furthermore, installation of downloaded software should be performed using the 'Advanced 'or 'Custom' options - this will reveal any additional apps listed for installation and allow you to opt-out. If your system is infected with goinggo, follow this removal guide to eliminate the resultant adware.
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Quick menu:
- What is goinggo?
- STEP 1. Uninstall goinggo application using Control Panel.
- STEP 2. Remove goinggo adware from Internet Explorer.
- STEP 3. Remove goinggo ads from Google Chrome.
- STEP 4. Remove 'Ads by goinggo' from Mozilla Firefox.
- STEP 5. Remove goinggo adware from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Goinggo adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "goinggo", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program that causes goinggo ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove goinggo adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "goinggo", select this entry and click "Remove".
Optional method:
If you continue to have problems with removal of the goinggo adware, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "goinggo", select this entry and click the trash can icon.
Optional method:
If you continue to have problems with removal of the goinggo adware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "goinggo".
Optional method:
Computer users who have problems with goinggo adware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the goinggo adware, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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