SnapMyScreen Toolbar

What is SnapMyScreen?

Created by Mindspark Interactive Network Inc, SnapMyScreen is a rogue application claiming to allow users to take screenshots directly from their Internet browsers. While this functionality may seem legitimate and useful, be aware that SnapMyScreen is categorized as a redirect virus or browser hijacker.

The developers of this rogue browser extension employ a deceptive software marketing method called 'bundling' to install SnapMyScreen on Internet browsers without users' consent.

Bundling allows developers to stealthily distribute their applications together with other software, and therefore, most users install SnapMyScreen during download of free software from freeware download websites.

Most popular freeware download websites such as download.com, soft32.com, softonic.com and many others employ small programs called 'download managers' to monetize their free services and traffic.

Download managers offer installation of advertised (according to the developers, '100% virus-free') browser extensions or applications together with the chosen free software. Thus, careless download and installation of freeware frequently results in adware or malware infections.

Following successful infiltration on Internet Explorer and Mozilla Firefox, SnapMyScreen assigns the browser default search engine, homepage, and new tab URL settings to ask.com. It is not recommended to use ask.com as your default search engine, since the search results displayed are likely to cause further computer infections.

For these reasons, you are strongly advised to eliminate SnapMyScreen from your Internet browsers.

There are many potentially unwanted programs similar to SnapMyScreen including for example, ProductRecallAlert, BetterBabyGuide, and PuzzleGamesDaily. None of these provide any real value for the user - their purpose is to generate revenue by enforcing unwanted browser redirects and delivering intrusive online ads.

Although SnapMyScreen poses no direct virus threats, most users are redirected without their consent. If you feel that your browser homepage, new tab URL, and default search engine settings have been assigned to ask.com, follow the removal guide provided to uninstall this browser hijacker from your Internet browsers.

Deceptive installer used in SnapMyScreen toolbar distribution:

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Quick menu:

• What is SnapMyScreen?
• STEP 1. Uninstall SnapMyScreen application using Control Panel.
• STEP 2. Remove SnapMyScreen redirect from Internet Explorer.
• STEP 3. Remove SnapMyScreen homepage and default search engine from Mozilla Firefox.
• STEP 4. Remove SnapMyScreen redirect from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

SnapMyScreen browser hijacker removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window: look for "SnapMyScreen Internet Explorer Toolbar", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted programs (which cause browser redirects to the search.tb.ask.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

SnapMyScreen browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "SnapMyScreen", and "Toolbar BHO", select these entries and click "Remove".

Change your homepage:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://home.tb.ask.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Ask Web Search".

Optional method:

If you continue to have problems with removal of the snapmyscreen browser hijacker, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "SnapMyScreen" (and other recently-installed browser plug-ins).

Change your homepage:

To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, remove hxxp://home.tb.ask.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "ask.com"
Right-click on the found preferences and select "Reset" to restore default values.

Optional method:

Computer users who have problems with snapmyscreen browser hijacker removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the snapmyscreen browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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