Ads by optitroy
Written by Tomas Meskauskas on (updated)
What is optitroy?
Created by SuperWeb LLC, optitroy is a potentially unwanted program claiming to improve the quality of users' Internet browsing experience by enabling coupons, comparison shopping, and other functions. Although this may seem a legitimate and useful browser extension, be aware that optitroy is categorized as adware.
This particular variant employs a deceptive software marketing method called 'bundling' to install on Internet browsers without users' consent. Bundling allows developers to stealthily distribute their applications together with other software, and therefore, most users infect their computers with optitroy during download of free software from freeware download websites.
Following stealth installation on Internet Explorer, Mozilla Firefox, and Google Chrome, optitroy tracks users' Internet browsing activity and generates intrusive online advertisements.
There are many advertisements generated by optitroy, for example, interstitial, banner, transitional, in-text, search, and full-page ads. It is highly probable that clicking these advertisements will lead to high-risk adware or malware infections.
Furthermore, users' Internet browsing activity is continually monitored, since this PUP records various software and hardware information such as search queries entered, URLs visited, pages viewed, unique identifier numbers, IP addresses (to determine users' geo-locations), and other details likely to be personally identifiable.
SuperWeb LLC has released several hundred potentially unwanted programs identical to optitroy including HasBrowse, ClearThink, and App Bud.
Neither optitroy, nor any of these other rogue browser extensions provide any real value for the user - this company intentionally releases identical browser add-ons under different names to avoid detection by legitimate anti-virus and anti-spyware programs. The purpose of these plug-ins is to generate revenue by the display of intrusive online ads.
The behavior of adware such as optitroy may result in serious privacy issues or identity theft, and therefore, you are strongly advised to uninstall this PUP from your Internet browsers.
Research shows that adware such as optitroy is distributed via small programs called 'download managers' on freeware download websites including soft32.com, softonic.com, download.com, etc.
Download managers are used by these websites as free service monetization tools, since they offer installation of advertised 'legitimate' browser plug-ins together with the chosen free software. Thus, carelessly download and installation of freeware risks computer infection with adware or malware.
This situation can be prevented by closely inspecting each step of the free software download procedure and clicking 'Decline' if installation of any additional programs is offered.
Furthermore, all software downloaded from the Internet should be installed using the 'Custom' or Advanced' installation options - this will reveal any bundled applications listed for installation and allow you to opt-out.
If you have installed optitroy adware, and observe "Ads by optitroy", "optitroy Deals", and "Powered by optitroy" advertisements when surfing the Internet, follow this removal guide to eliminate this adware from your Internet browsers.
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Quick menu:
- What is optitroy?
- STEP 1. Uninstall optitroy application using Control Panel.
- STEP 2. Remove optitroy plug-in from Internet Explorer.
- STEP 3. Remove optitroy add-on from Google Chrome.
- STEP 4. Remove optitroy extension from Mozilla Firefox.
- STEP 5. Remove optitroy extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Optitroy adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "optitroy", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program (which causes optitroy ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove optitroy adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "optitroy", select this entry and click "Remove".
Optional method:
If you continue to have problems with removal of the optitroy adware, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click on "Extensions". Locate: "optitroy", select this entry and click the trash can icon.
Optional method:
If you continue to have problems with removal of the optitroy adware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove "optitroy".
Optional method:
Computer users who have problems with optitroy adware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the optitroy adware, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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