Jotzey Virus

What is Jotzey?

Created by SuperWeb LLC, Jotzey is a potentially unwanted browser extension optimized for Internet Explorer, Google Chrome, and Mozilla Firefox. This browser add-on claims to enhance users' Internet browsing experience by enabling coupons, comparison shopping, and adding other functionality.

Although the Jotzey plugin may seem legitimate, users should be aware that it is considered to be adware. Jotzey infiltrates browsers without users' consent using a deceptive software marketing method called 'bundling' (stealth installation of hidden applications along with the chosen software).

Once installation is complete, the plug-in generates various intrusive advertisements including interstitial, banner, text link, transitional, search, and full page ads.

In addition, the Jotzey virus tracks users' Internet browsing activity by recording information such as URLs visited, pages viewed, search queries, browser details, IP addresses, unique identifier numbers, and other hardware and software information. This kind of behavior may lead to additional adware or malware infections.

There are many identical browser extensions released by SuperWeb LLC including, for example, Alleybrowse, Mokiray, and PathMaxx. Neither Jotzey, nor any other of these plug-ins, add any real value for the user.

By releasing identical browser extensions under different names, SuperWeb LLC attempts to avoid detection by legitimate anti-spyware and anti-virus programs. The main purpose of these add-ons is to generate revenue for the company by displaying intrusive online advertisements, and this income is associated with the number of active users.

Most adware such as Jotzey is distributed via 'download managers', which are employed by freeware download websites such as download.com, soft32.com, and softonic.com. Download managers are small programs offering installation of advertised browser extensions along with the chosen free software.

Internet users should express caution when downloading free software since users who recklessly download and install free software may infect their computers with adware. To avoid installation of Jotzey or any other potentially unwanted applications, pay close attention when downloading freeware and decline installation of any advertised browser plugins.

When installing downloaded software, choose the 'Custom' or 'Advanced' installation options, rather than 'Regular' or 'Quick' - this will reveal any bundled browser add-ons and you will be able to decline installation.

If you observe 'Ads by Jotzey', 'Powered by Jotzey', or 'Jotzey deals' advertisements when browsing the Internet, use this removal guide to eliminate adware from your computer.

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Quick menu:

• What is Jotzey?
• STEP 1. Uninstall Jotzey application using Control Panel.
• STEP 2. Remove Jotzey add-on from Internet Explorer.
• STEP 3. Remove Jotzey plugin from Google Chrome.
• STEP 4. Remove Jotzey extension from Mozilla Firefox.
• STEP 5. Remove Jotzey extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Jotzey Virus removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "Jotzey", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program (which causes Jotzey Virus), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Jotzey Virus from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Jotzey", select this entry and click "Remove".

Optional method:

If you continue to have problems with removal of the jotzey ads and deals, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "Jotzey", select this entry and click the trash can icon.

Optional method:

If you continue to have problems with removal of the jotzey ads and deals, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions", in the opened window remove "Jotzey".

Optional method:

Computer users who have problems with jotzey ads and deals removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the jotzey ads and deals, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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